Although the texting service is adequate, their managed disputes product is perhaps the most…read moreworthless product I have ever seen. I have paid them money, every month, for absolutely nothing. And they refuse to cancel it! The salesperson promised to get some of our bad google reviews taken down, and after months of payment, and NOT ONE HAS BEEN REMOVED! STAY AWAY FROM THIS COMPANY!!!!

Great presentation! Easy to navigate through the system! A great system for any business looking to…read moreexpand their networking! I typically don't leave reviews, but after going through the presentation and talking with Evan and Cam, this is an awesome program!!

In July 2025, I began working with Kamren Nielsen at Big Red Jelly regarding digital marketing for…read moremy company, DOA Pest Service. Kamren assured me that their team handled SEO and Pay-Per-Click (PPC) campaigns successfully in-house. I was initially hesitant to sign a contract because of prior negative experiences with agencies that failed to perform and then charged cancellation fees. Kamren repeatedly assured me that if I wasn't satisfied, the company owners would have "no problem letting me out of the contract with no financial penalty." Although this was not in writing, he emphasized it multiple times. Timeline and Issues * August 2025: I signed up for services at $1,995/month, with the clear understanding that we would have weekly meetings to review PPC and SEO progress. * I was assigned Cassandra as my point of contact. She was polite but unable to answer specific questions regarding our PPC campaigns or SEO strategy. * Despite repeated discussions, the team focused on producing minor marketing materials (e.g., a trifold brochure) instead of implementing or reporting on the SEO and PPC campaigns that were the main reason I engaged Big Red Jelly. When I raised these concerns, Kamren told me that my goals could not be achieved at the current rate and insisted that I double my monthly payment to $3,995/month. He stated this would provide direct access to Spencer, the PPC specialist, and include weekly meetings and full SEO implementation. I reluctantly agreed to the increase based on those assurances. The first week showed minor improvement -- I met with Spencer once via Zoom and felt optimistic. However, the following weeks returned to the same pattern of missed meetings and vague updates. When I requested an SEO report, I was promised one by September 27. After more than five weeks with the company, I finally received a document that: * Contained outdated data (May-June) * Included irrelevant information about Big Red Jelly's own SEO, not DOA Pest Service * Lacked keyword research, ranking reports, or any measurable metrics By late September, our cost per lead had reached $486, far exceeding acceptable performance levels. Spencer repeatedly canceled meetings, and there was no progress on either SEO or PPC deliverables. Cancellation and Unauthorized Charge At that point, I informed Kamren that I wanted to cancel our agreement and move on. Shortly after, I received notice of an unauthorized $3,995 charge from Big Red Jelly labeled as an "offboarding fee." This charge directly contradicts the multiple verbal assurances from Kamren that I would be allowed to cancel at any time without penalty if unsatisfied. Summary Big Red Jelly misrepresented its services, failed to deliver on agreed-upon work, and charged an unauthorized fee upon cancellation. Their actions have cost my small business both time and money -- resources that are critical for a growing company.

Great team and really knowledgeable in website design. They have lots of recommendations for tools…read morefor small business to make it easier to manage a business.

This company ACTED like professionals until they were paid. Then the reality of the work became…read moreevident, a lack of coherent reporting , and the fact that the wrong campaigns were executed using broad traffic generators, these guys counted every visit to my web site as a conversion, and worse, never provided me a campaign directed to set quality apointments. THey will talk you in circles with jargon and quite simply, not one person or AI analysis has agreed that this company did right by my service fee of over $800 per month plus the click cost. This ultamately turned into a billing dispute, and honestly, these guys are the worst type of entity for young business to succeed. They never once lived up to the promises made, and ultimately tried to hide behind an ambiguous work agreement, that left me with thousands of dollars spent, not one instance of qualified traffic, and simply the worst experience of hoping for success when the reality was they did not set me up for success. They are gnerating income for themselves with the simpliest way to create traffic, not quality traffic, and they let PMAX campaigns direct my situation, that was not appropriate. These guys never made sure my trakcking was accurate or working, they satrated the campaign without tracking in place, and then blamed me when we have clear coresondence that they were not to begin trafic until my tracking was in place. They are a low lifes praying on people that dont know better, STAY AWAY this is BAD quality work, and they are liars.

Set Fire Creative has some of the most determined employees I have ever worked with. The amount of…read moretime, effort and concern they give their clients shows how much they really do care about their clients' success. Digital marketing is a difficult area of marketing to navigate, especially with rapid changes in technologies and marketing tools such as Facebook ads manager, and Google Ads, and evolving best practices that alter the speed and efficiency with which you can start to see results. Because of this, it can be easy to get frustrated with how long it can take to see the money start to roll in, but Set Fire Creative is there every step of the way, making sure that our accounts are taken care of, and needs met as soon as they are able to do so. I would highly recommend you look into working with the team at Set Fire Creative if you are looking for help with Organic Social Media, Paid Social Media, Facebook Ads, Google Ads, or even Website building, because Set Fire Creative has the talent to give that help freely!

After my initial review I received a lengthy message from Brian, apologizing for my experience and…read moreexplaining where they had gone wrong in the process. While my original experience stands, customer service goes a long way in making or breaking a company, and I felt the response was professional, courteous, and acknowledged that things could (and should) have been handled differently. While we did not end up using their services, I am updating my overall review to a 4 - and merely hope they'll work to treat all potential customers, both those they work with and do not, with equal professionalism and kindness in the future.

Came to Rylan, to design a logo for our new business. We didn't have very much of a concept, or…read moreeven a clue what we wanted. Rylan stepped us through a process, and came up with a bunch of different designs. Then it gave us some ideas, and a few tweaks later we received our logo. The process was easy, and he definitely came through for us. Later we decided we wanted business cards as well. A quick phone call and a few back and adjustments and he completed our business cards for us as well. We like his ideas so much that we bought three different types of cards. Thanks Rylan, Well Done!

Rylan did a great job designing business cards for me. He is great at helping with custom designs…read more He communicated well and I would highly recommend him. Yes

The company I work for had Busy Human refresh our website. They have been fabulous to work with…read more Excellent and speedy communications, fun personalities and the ability to create my vision. Definitely a great company to work with.

Busy Human, what a game changer for our organization and our clients!! The website is beautifully…read moreput together, they heard our voices and took us serious in the process, the value they provide is incomparable in our area. The guys at Busy Human really are the best out there, and made a website that our clients already love and appreciate. Thank you!