Whilst many items in homebase stores are more expensive than they are in other big name DIY stores, the quality of customer service in these stores, and this store inparticular, is of a much better standard. The staff have always been very helpful and are happy to heavily reduce slightly damaged stock (a torn box etc) if asked, which is something other stores would argue over and give a very slight discount if anything at all. Also they have a 10% off day once a week which makes them a bit more competitive. If its great service you want then this is definitely the DIY store for you. read more