My house has just been carpeted throughout by the wonderful team at Carrick Carpets, Ayr. It was a…read morechallenging task for them but they approached it with the utmost professionalism, wonderful team work and good humour. As well as completing a total re fit in my absence, they also fitted blinds. Their motto Quality, Service and Trust says it all, I would also add they go beyond - it's rare nowadays to experience this level of service and workmanship. Highly recommended and a big thank you to Danny and the team.

Limited stock over-priced but good quality if you want to pay for it.read more

One of the more expensive carpet shops in Ayr, its often better to wait for promotions before…read morevisiting if you want that certain carpet. They do have good quality stock though.

We had previously used first floors when we first moved to Glasgow winter 2018 because of the…read moreawards advertised in their shop window and online. Although it was slow we were pleased with the finished result. We had more carpeting planned this year and returned to them again, but have been exertemely disappointed with the length of time (4months since paying in full- which is when the carpets have arrrived in the shop) to get carpets fitted as well as additional hidden payments (for plying floor prior to carpets being laid) added on at the last despite 5 visits by shop staff and fitters before agreeing quote. Would not recommend or use again.

Visited their plush showroom in March 15 Agreed measuring by…read morephone April 15. First floors got a different time from the time I had, but they came back. Planned to do most of our new house using first floors, but later decided not to put all our eggs in one basket and see how they did with just kitchen and two bathrooms. Asked end of May if they could do the work before 18th June, which is when we would be on holiday. They said it would be a push but yes. Pencilled in 17th June. Ordered materials, paid deposit. To cut a long story short, we moved into our new house on 19th July with no kitchen or bathroom floors and no date given when the work could be done. We'd already paid for the materials so asked them to deliver so we could get our own fitters. They did, less some items we'd actually paid for (and they ignored my email to ask for an up to date invoice). My advice: visit their nice showroom, take some samples, choose what you like, then buy it online (it'll be cheaper) and find your own fitter - easy to do through mybuilder for example. Got the floor done nicely and quickly within 10 days around 15% cheaper than first floors' price. My analysis: giving them the benefit of the doubt, they're busy and can't cope with the business, so are messing around the lower value jobs (my job was around £1000 value). Without the benefit of the doubt, they are either incompetent in their admin or dishonest, or both.