I have to say, I have seen a lot of poor service in my day.But this company takes the cake when it…read morecomes to poor customer service. The doctor sends a order to this place for a durable medical device. One week later I call because I hear nothing. I get told there must be some mistake with what they put together because cost were high they would send it back to another department and have them redo it. They will call me back Monday. Two weeks go buy and I don't hear anything and I call. They still have no clue and say insurance is out of network. Which means nothing to me because I'm paying out of pocket anyway. So I call my insurance company who I turns calls Brenda back at this place while I'm on hold. She tells my insurance company she will get order through and call me. Well three things 1. She never called me 2. Sent my order back to my doctor 3. Tells my doctor some crazy story about insurance giving the run around. But little did she know I was on the phone when insurance called her. I purchase my equipment on line with a different company that wanted my money and business. And guess what they were out of network to and it all went through fine. I'd stay away from this company unless you just can't find anything else. There are companies that love money and insurance. That give you good customer service. But this surely isn't one. The google review tell the same story I have so I'm not alone in my thoughts. To the response below. I sent an email

Amedysis nurses, and caregivers are nice, and they care. However, the social workers, and…read morechaplains, are drama queens, and call Ruthetford County Department of Human services, for absolutely nothing, and get their 79 year old disabled clients, and their disabled children evicted! Then, a crazy woman calls, and tries to take up for the drama queens, when they are the only ones that come to the apartment! Don't deal with these idiots! ​​

Too few physical therapists spread over too many counties. Hard pressure to fit their schedule…read more Basically just trying to save a buck instead of hiring more. Update: Changed from 1 to 5. The scheduling issue has been worked out. Our PTA is great, they just have him running across 3 counties. Also received a follow up call from their director asking what can they do better along with explaining the fluidness and challenges of home health care, especially with covid.

I've worked as a caregiver for Home Helpers of Middle Tennessee for two years now and have really…read moreenjoyed it. The pay is the best in the area, and management is very supportive. We are not obligated to accept or stay on with any assignment at which we're not comfortable. Management is great on communications, and hours are flexible. Our pay is direct deposited, and weekly schedules are sent 3 days in advance by email.

From the owner: Home Helpers provides Senior Care, New Moms and Working Parents, Recuperative Care, Special Needs…read moreChildren, Elderly In-Home Assistance, Transportation Assistance, and Continuing Care services to Nashville, Brentwood, Franklin, Bellevue, Belle Meade, Green Hills, Murfreesboro, Henersonville, Gallatin, and surrounding counties in Middle Tennessee. Often, a full-time nurse or medically trained professional is not necessary to keep an aging parent or a recuperating son or daughter in his or her own home. You might simply need someone to prepare meals and administer medication during the times you cannot be there. We can do that, too. We would consider it an honor to design a plan for you and what you specifically need for yourself or someone you care about. Rest assured that we are committed to treating each client with the respect and dignity he or she deserves...because we're more than just caregivers, we're family!...

If you're looking for a company that can handle your credentialing, enrollment, medical licensing,…read moreand billing, StoutMer is for you. We use StoutMed for initial credentialing and initial medical licensing. They have great customer service, are quick, and reasonably priced.

AVOID THIS AGENCY. We have used Senior Helpers for about 3 years for my dad. Most of the caregivers…read moreare good (not all of them) but the company itself is very unreliable. They don't communicate consistently - and sometimes not at all - when a scheduled caregiver won't be there, when they are replacing a scheduled caregiver with someone else, etc. Every time I complain they apologize and say they will make sure it doesn't happen again. Recently a manager explained that they were bringing scheduling or something in house, which was going to fix the problems. It absolutely has not. Just this week, there have been 2 overnight shifts no one showed up for and they never called to let us know no one was coming. The first time, my brother called 30 min past scheduled shift start to tell them know one showed - the person who answered said they would let him know if they could find a replacement but they never did. Last night, he left a message when no one showed up and they never called him back. I am actively looking for alternatives so we don't have to use them anymore.

Outstanding service provider! As the only caregiver of an aging parent I have been running on empty…read morefor a while now, but still nervous about leaving my treasure of a father in the hands of a stranger. Considering the times (COVID and continued staffing issues for ALL health care/medical entities) I knew this was going to be difficult. Amada came through like champs! Interviewed us to get a care plan in place to cover all of dad's needs, called to review the plan to make sure nothing had been missed, then sent me the most amazingly bright, cheery, knowledgeable, and professional caregiver to take care of dad and give me a break. She was so patient with me (I was too nervous)...dad's a jewel of a human being but his needs are bit intense (meds & restricted fluids) because timing is everything. Sonja didn't miss a beat. Amada Senior Care was truly accommodating, allowing me to set a pretty standard schedule for them to provide the Respite Care so I could schedule my own appointments ahead of time. Having a Master's Degree in Health Care Administration, as well as having worked the field for many years, I have very high expectations...Amada Senior Care has, thus far, exceeded those expectations. I do not fear leaving my loving father in their capable hands. It is apparent they are quite selective in their staffing and provide appropriate training for their team~B

Amada Senior Care is an upstanding business in our community. Their leadership is second to none. I…read moream happy to recommend their services.

Update: I can't help but continue to be impressed with the physical therapy team of Tennessee…read moreQuality Care. Casey, the Physical Therapist and Eric, the Physical Therapy Assistant, have brought me a long way in a short time. I still have a little ways to go, but now I can definitely see the day where I'll be taking full care of myself without their help. I can even see the day where I can resume driving, which is my main goal, at this point. Tennessee Quality Care has a couple of gems in Casey and Eric, and I'm very grateful for their work in getting me back on my feet.