I go once every month and get vitamins that take all of my pains away. I thank God for this store…read more I am on morphine for pain and I get more relief with the pills that I get from this place ok. I have a lot of pain problems and the man took me right to the stuff I am on now and they work. Trust me they work. All you got to do is tell them your problem. Give them a try

I have been a customer at Better Life for more than 8 years and have had nothing short of great…read moreservice from everyone. However, the new guy (owner/manager Miklos) clearly doesn't exemplify the meaning of having a "Better Life". While in the store, I heard him yelling at a customer a couple of aisles over. When I got to the register to check out, I too ended up in a shouting match with him. He was RUDE and ineffective in handling customer complaints which include: 1-Listen attentively 2-Empathize and APOLOGIZE 3-Offer and execute a solution In speaking with a few others, this not the first time for this behavior from him. The staff and employees there still get 5 STARS from me!!!!

All in all, a great spot to pick up almost any beer, wine, or liquor you may be looking for…read more 5 Stars - specialty brews are too expensive, however, Johnny Mac's beats the drive to Table and Vine any day. Best place to go in 16 Acres - Beats Springfield Liquors on selection, and usually on price.

Yesterday, I brought a $42 bottle of Pinot noir. Cuvasion 2013 vintage. I opened it last night with…read morea bottle opener and the cork broke in half and turned into dust in the center. There was cork in the wine and half the cork is in the bottle. I went to exchange the wine today and the pay at the cash register just said that she needs to talk to the distributor to get a credit. As a customer, that isn't my issue. I did not buy wine from the distributor I brought it from this store. I asked how long will that take and she said she doesn't know. She will contact me. This is my 2nd time at the store, so I'm not sure how she's going to contact me. I asked her to take down my information. She then threatens to call the cops and speak over me instead of taking down my information to call me back? I'm not sure what customer service training this is, but it's clear in the reviews that when this woman doesn't want to be a decent human she pulls a Karen and threatens to call the cops. I asked her to call them because they she would have my information as I did nothing wrong. While she wasn't listening and trying to take customers behind, please note I waited on line and told her that she can take the next customer when she writes my info. She finally wrote it down and I have the photo above as proof. It's clear that she has no lack of care as a normal store employee would have refunded me or gave me a new bottle instead of threatening to call the cops. I will be writing to the wine company as well as finding out who the distributor is and leaving a review with the BBB and then I will be getting my money back. I'd advise folks not to shop here going forward. They have old wine stored improperly and thus shitty ass corks. The owner just called me back 2 weeks later and literally accused me of opening the bottle of wine with a knife. They didn't ask any questions. Just told me I used a knife. Do not waste your hard owned money here. I will be writing a complaint with the BBB as this establishment is racist and down right rude.

Pretty cool place. People were very friendly and they have a decent selection of bourbon for being…read more800 miles from Kentucky (yes, I know not all bourbon comes from Kentucky lol). They also have a pretty decent assortment of mini bottles that are great for when you have to fly (did you know you can fly with those? Check the TSA website for the details) Friendly people and a respectable booze selection. Awesome

I thought a business would strive to make convenience for the customer a high priority. Phipps…read moredoes not follow that principal. Although the store is open on Sundays, the bottle return section of the store is closed. When I inquired regarding returning bottles the next day, I was informed that bottle return receipts MUST be used that day. Great business model to inconvenience customers. My solution is quite simple - shop elsewhere. Phipps is not the only business selling alcohol.

Easy in and out & solid selection for the size of the store. Employees are friendly and willing to…read morehelp you find what you are looking for. Happy to have this liquor store within my community.

Tip Top Co Op is a very nice natural foods store located at the lower patio level of the building,…read morealso housing the Inner Harmony hair salon. Offering natural, vegetarian and vegan items, it is a great place to find what can be difficult to locate items. Staff is helpful and friendly and the ambiance is calming. Although I visited in the middle of a snow storm, their outdoor patio looks charming for a summer sit. The only negative, as with most natural food stores, is goods are not inexpensive.

I adore this store, if you're looking for organic produce, frozen meats they have it. Looking for a…read moregift for a friend or child, they have it. All fair trade products. Essential oils and bulk herbs also. I loose time when coming into the shop. They also have a convenient website for ordering and store pick up. Always a nice helpful crew

I love this store. They have a very good wine selection, the prices are good and the service is…read moreoutstanding. The couple that run the place are very friendly and kind.

Used to be a great spot. Small but select assortment of nice IPA's was what originally attracted me…read moreto this place. In recent months the selection has shrunk and prices (seem to?) have gone up a bit. Shelves look a bit empty and it's clear that inventory is down. Not sure I'll stop by again and will probably drive the extra five minutes south to the Liquor Cabinet which has a much larger selection. I really wanted to help out the local store but can't justify it anymore.

Great selection with fair prices. Parking is usually quick and easy, and the service is fast and…read morefriendly.

The owner placed a large banquet table in front of counter, making it difficult to hand the credit…read morecard to her (it is literally 6 feet away). When I tossed it to her she became very angry and threw it back at me, accusing me of negative intent. When I explained that I was simply attempting to get the credit card to her since I could not reach her, she told me with irritation she did not believe me. After she ran the charge she threw my card across the room on the dirty floor, with significant anger. She clearly has a bad temper. Stay away from this place. I believe the large, unexplained barrier in front of the check out counter is an omen.

Always friendly, great selection, decent prices. This is the go-to package store in West Brookfield.read more