I have no idea why this urgent care location would receive anything but 5 stars. First, I was…read morevanned over from Magic kingdom because I had an emergency and as I walked in, I was acknowledged and greeted immediately. I was asked to check in on a podium and was fine with it. However, the podium did not seem to accept all information, so the front desk helped me right away. Omar gave me all options of what I can do to be seen and taken care of. Yes, any urgent care out of pocket will be expensive, but the service provided matched the convenience. I decided to call my local HmO and they were able to transfer the prescription to the Walgreens closest to this advent health location. I got vanned over (again) from a nice gentleman named Billy who literally parked and waited there for me to complete my transaction until he received his next call in case I was done sooner. To my luck, I was and was vanned over again to magic kingdom within the same hour as arriving. Omar and Billy both made what could have been an awful experience a great one. This all happened on a regular Wednesday and the Team probably sees hundreds of injuries a week, yet makes each customer/patient feel seen and heard. I especially appreciate being told all options before feeling like I just got jipped by advent. The drivers, employees, and front desk made me feel important and was very understanding. Bravo to Omar and Billy and the rest of the Team in this location. This is not a Disney specific location, but it definitely provided Disney quality service!

Got ear infection probably snorkeling in the Bahamas…read more I have never been ill on vacation. PA called and they could not prescribe meds to another state, I am from California. Called my insurance they mailed me a list of urgent care locations in my area. Advent Health was on list. I discovered they have a partnership with Disney Resorts. They pick u up. They open at 7 so went to concierge and they called Advent there were there in 20 minutes. I think I was first patient there I was seen with 15 minutes after they got my insurance info. Hillary PA was very nice and confirmed I had ear infection. Prescribed meds. Back stiff from inflammation she gave me shot for that. Asked for Covid test. After getting results for covid tested negative, given transportation to Walgreens around the block. They open at 9: Had meds 9:20 am. Called Advent for ride back to Grand Floridian within 5 minutes. This entire process took 2.5 hours amazing. Little tip. Go to Advent Urgent Care first thing in morning. If u go later there could be a long wait.

Amazing team from the front end to the back! Very nice front desk staff. The medical assistant was…read moresuper patient and helpful with my daughter. My daughter does not like getting swabbed for tests, but the MA was super gentle with her! Honestly, best care my daughter got! The provider was super sweet and advising. She made sure my daughter was heard about her symptoms! Thank you Michelle!

Terrible staff the tech X-ray doesn't know his head from his feet. Unprofessional doctors are never…read morein . Do not value customer time or care for your well being. I recommend go to md now or a urgent care before you come to this place

Was visiting Disney and got sick. VIP Health Clinic was nearby and open. While we encountered a…read moresmall language barrier (I only speak English), we had a good experience here. The RN who I saw was very kind and compassionate, and the provider was knowledgeable and quickly put a plan in place. Office staff was helpful and friendly. Wait was over an hour, but there were other patients who needed seen. Clinic was also clean, and staff gave me a coupon to make my prescription only cost $2.

Excellent Doctor Excellent Staff…read more I live in The Villages/FL and drove all the way to the VIP WALK-IN CLINIC, to have a consultation with Dr.Daniel Kitner. He did not disappoint!!

all about the money, it's a shame. They care about the patient, only the money! El Farid is a…read morecrumby physician, requires 30 min phone calls that he only talks for 3 min. and charges you 150$.

I originally wrote about bad patient service, but I've since been contacted by the practice and…read morethey were understanding and corrected the issue.

Wow! What a beautiful location and what amazing staff! I had an appointment with Dr. Luke…read more(Suvunrungsi) and it could not have gone better. The appointment was quick, thorough and very smooth. I had a follow-up appointment for blood work before heading into work so I was a little nervous about being late. Miguel was an amazing help to me. He gave me advice and I was in and out SO fast. I also must mention Brandy (my flobotonist(?)) was also over the top friendly and so warm and welcoming. BTW, I did not even feel her take my blood! Best appointments I have been to in a long time, and it is because of the people.

Excellent care and service Friendly staff. Easy access and quick results highly recommend this…read morefacility

Terrible experience at this urgent care. The doctor didn't even examine me and was ready to…read moreprescribe medication without knowing what I had because she didn't even do a swab until u ask her for it. They were joking around, saying they would ask their mom because they didn't know what to do. Extremely unprofessional. I would not recommend this place at all if you're looking for serious and responsible care.

This is health for profit. They only care about getting paid. They don't care about patient health…read more $500 just to be seen by the doctor. It's getting out-of-pocket they obviously don't care if you're healthy or not they only care if they're getting money in their pocket.

Do you remember you flat out stop seeing me because you didn't want to see patients that wouldn't…read moreuse your med spa. Which had cash price no receipt/which was odd for Botox or a higher price with cc and receipt. Not to mention you used the same syringe on my Botox and stuck me with it about 12 times. It hurt more and more with each poke. I even had tears running down my face. But u probably saved .8 cents or another needle. This was sad after I used you for almost 3 years. (So you don't care about the patient especially me) I still have the number if you would like to call me about this.

Literally the worst doctors office I've been to. I injured my hand was given pain meds and sent for…read morean X-ray. 3 days later I call and they have nothing and to top it off the woman I spoke to was rude and could not be bothered. She was trying to get me off the phone but I can't work and my hand is no better. If you need care look for it elsewhere. These people are no help at all.

I'm so pleased IVX Health has opened up more locations in the Orlando area! For those that are not…read morefamiliar, this is an infusion center for folks who have chronic medical conditions. I recently started my infusion therapy at IVX health and have to say that this is the best infusion center for my needs! What I love about it is that you get your own private suite with a nice recliner, TV, and wifi! They offer a variety of free snacks and beverages as well. The facility is clean and the receptionist and nurse are fantastic. Also, this location has plenty parking! However, they are only open 2 days a week for now but that could change in the future. I had nurse Alex on my first visit and she was so friendly and attentive. She made sure I was comfortable by checking in on me every 30 minutes throughout my 2 hour infusion. If you do need any assistance, there is also a call button in the room that you can press as well. If you are looking for a peaceful environment to get your medical infusion, definitely check out IVX. On their website, they list what insurance they take and the process of how your doctor's office can authorize IVX for the treatment. They also list the medicines they can infuse. Before you can even start the infusion , they make sure your insurance covers the treatment so no surprises which is great! I am so pleased with IVX and so happy to be getting my infusions here! Highly recommend!