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    Holly Kana, DVM

    5.0 (1 review)
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    Services - Holly Kana, DVM

    Pet physical or wellness exam

    Pet vaccinations

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    13 years ago

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    Jackson County Veterinary Clinic

    Jackson County Veterinary Clinic

    (3 reviews)

    To be clear - we have not used Jackson County Vet for medical veterinary services but did attempt…read moreto use them for boarding (and were considering using them for veterinary services). We made an appointment for boarding on a Tuesday and when we showed up, were told that they close on Wednesday at noon so we would not be able to pick up our dog until Thursday. This was never told to us in advance (apparently we were supposed to have their hours memorized ourselves). We did not want our dog to stay an extra day/night in a cage needlessly yet were coming from out of town and could not return by noon. It put us in a bad situation as we would have made other boarding arrangements had we known, but it was too late at this point. After we were on our way out of town, we called them and asked if we could coordinate with the person who checks on the dogs so that we could pick her up on Wednesday evening/afternoon. They were unwilling to work with us and extremely rude. We responded saying "we feel it is wrong that you do not tell people in advance that you do not tell people this in advance for boarding situations." The lady on the phone went quite literally berserk on us , saying they have never been called "wrong" before (umm, right) and told us to come pick up our dog and they would refuse to allow her to be boarded. All in all, we opted to leave her home alone and wasted about 2 hours driving. I don't know about the veterinarians, but with staff like the ones that we experienced, I would absolutely never try medical services from this clinic (which is unfortunate because the veterinarians might be good but the staff is who you work with the most). I have been to a lot of veterinary clinics and have never experienced anything that was so blatantly unprofessional or inappropriate.

    JCVC Is hands down the best facility in the State of TX. The Veterinarian and staff are top notch,…read moreprofessional, and caring. Nicole C. - Their hours of operation are clearly posted online. If your knee jerk reaction was to post a novel of drama online, I would think you'd have just a touch of common sense, and search their hours of operation. People like you are forked tongue, venomous, drama queens who feel the internet is your voice for all victims be it petty or epic. - Y a just cant fix stupid!

    Bay City Veterinary Clinic & Equine Hospital

    Bay City Veterinary Clinic & Equine Hospital

    (11 reviews)

    !!!CAUTION!!! THEY WONT FOLLOW UP EVEN IF YOU PAID. THEY…read moreARE NOT EDUCATED THAT TREATMENT OF SERVICE DOGS IS DIFFERENT. See below: I brought my service dog in on Tuesday due to a family members dog tearing her ear. The girls upfront were WONDERFUL! HOWEVER, the veterinarian, JOSHUA SAVAGE SHIELDS, did NOT thoroughly go over all the steps with me of what he was going to do prior to treating my service dog. I said I DID NOT want an all over general sedation. ONLY localized and he did not honor that. This is VERY IMPORTANT because if your service dog is drugged and sedated it cannot do its job once it leaves the vet for several hours (not 30 minutes as he said) and he disregarded my request. No wonder his middle name is "SAVAGE" MORE IMPORTANTLY: I called in two days later because my dog was having severe diarrhea from the antibiotics prescribed and I wanted to know what I can do to help with that since charcoal is not an option and it would pull the medicine out of her system. They said we can't help you because you're not a client here anymore DESPITE THE FACT I PAID FOR SERVICES! Be very careful if they decide that they don't like your constructive feedback for how your visit went then they will just dump you for any kind of follow up even though you paid for their service

    Me and my husband really would like to take the opportunity to thank the Bay City Vet Clinic team…read moreand Dr. Shields for giving us the upmost experience for our baby Tenshi. We were in such deep emotions knowing the amount of pain she was suffering. But Dr. Shields and his phenomenal team changed things around for our Tenshi's broken elbow. They successfully fixed her up through their special goddess hands as top surgeons and she is now at peace . Even though she may have slight pain here and there, she can now easily rest and have a peaceful recovery thanks to this wonderful and amazing team. I can't express enough gratitude for what Dr. Shields and his team has done for our baby girl. Thank you thank you Bay City Vet Clinic. We will highly recommend you and spread your amazing clinic to our other Frenchie pet owners and all other pet owners as well that needs a trusting home to come to!

    Holly Kana, DVM - vet - Updated May 2026

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