I wanted a Texas Tech sweatshirt that I saw in the airport. But figured it would be more expensive…read moreso I stopped here. They had such a great variety of all things Texas sports. They also had some KC Chiefs stuff because Mahomes went to school at Texas Tech! A young man helped me out to find the exact thing that I wanted. He was so kind and so funny! I bought my sweatshirt and looked around a little more but all of that Cowboys stuff started making my skin itch so I had to leave lol!

Bought a couple of items at this store today. The staff was super helpful and friendly…read more After we got home, my husband noticed we were charged more than the price tag for one of the items. So he returned to the store this afternoon with the item and the receipt. They told him the price had changed, but it just hadn't been put on the merchandise yet. Sorry, no refund. I'm sorry, what?!? Fortunately I was able to contact the corporate office and they issued the refund within minutes. This tells me it is a store-specific issue, not a company policy issue. Do better.

I have not personally paid for anything from the store but have dealt with the staff on multiple…read moreoccasions for my boss. I was picking up some shirts my employer had ordered and I was warned that it had been a nightmare to get them ordered and to prepare for the worst. I was pleasantly surprised when it was a quick and easy pick up! Once we pulled the shirts from be bag we quickly just tore tags off and hung them up. When it was time to use the shirt we noticed that a white one had brown stains all over it (looked like dirt). I tried washing it with stain remover to no avail. I called the store and they said to bring it in. When I did they proceeded to politely argue with me about whether the stains were present when we picked the shirts up. To their credit, they do check each shirt for size and color before they put them all in the bag so I understand that it seems unlikely that a white shirt would leave the store with unnoticed stains. But it happened. The conversations were awkward because I was trying to explain that I knew for a fact the shirts had not been worn and that I was not the buyer anyways. I noticed tones of annoyance in their voices which made me uncomfortable. Eventually they brought the shirt back to me with a "pretreatment" that smelled so much of sharpie that I had to drive back with the windows down. I washed the shirt with the treatment and it did take some of the stain out but not all of it. I called again a day or two later and they said they would reorder if i brought the shirt back in. I appreciated that they did not argue with me BUT... As soon as I walked into the store the girl at front (same as the previous time if I remember) did not seem willing to honor the agreement made on the phone at first. She politely reminded me of the procedure of checking shirts before sending them out which I was fully aware of. They did end up taking it and stating that they would reorder. I tried to smile and speed politely but the employees I spoke with were not returning the love. It was uncomfortable at best. The shirts done properly did look nice and they did eventually make things right but I would not use this service for myself based on the two uncomfortable encounters I had. I understand mistakes and weird things happen but I would like to have been treated with more respect instead of suspicion and annoyance. UPDATE: 26 days later I called to check in the shirt and they said they had it. Going in to get it was easy and pain free. I was treated with courtesy and respect this time. Not sure how to feel after 2 nice and 2 not so nice visits.

The manager of this place is hurting their business. She keeps slipping set up charges on…read moreeverything I have done. They already changed set up but claims if the size or color changes it must be charged again. $25 fee every time you walk it the door. The owner needs to watch this person.

I made an appt to try on bridal gowns here, yet it was not necessary because they do not pay any…read morespecial attention to you whether you make an appt or not. I was left on my own to pick out the dresses, hold them, find my way to the dressing room and try them on. My fiance was with me, and since there was no one to help me put the dresses on, he did. When the girl finally decided to check on us, she kicks my fiance out of the entire fitting area because he's a guy. She barges in while I'm undressed (did I mention she did not even introduce herself to us?) and barely knows how to help me into the dress. We left directly after that because this is the most unprofessional joke of a bridal salon we've ever seen. Their selection is horrible, too. If you're looking for terrible customer service and a wedding dress that looks like a 15 year old's junior prom dress, by all means check this place out. But don't even consider bringing a male because they are not allowed!

The new owners are amazing. I went in and the store was completely remodeled and beautiful. They…read morehad so many formal options and even had special ordering available. I love it and I am so glad they are here. We needed a store like this in Lubbock. Thanks guys!

Very cute little shop. Great service, friendly and polite! I bought a couple of shirts, one for me…read moreand one for a gift! Will definitely return!

I personally didn't like this boutique. I had a bad experience with the staff being un-kind and…read moreunhelpful. I never leave reviews and don't typically take the time to speak an unnecessary opinion but this time, felt the need to speak out on my experience. Between having no clothes I liked and having bad management that wasn't helpful, I felt the need to speak out. Also, save your money! The clothes are typical yet still overpriced. Give your business to a different local boutique.

Love this store! Everyone is so kind to us and the prices for mending/repairs can't be beat!read more

Absolutely horrible experience with this shop. They did not send my order in the amount I ordered…read more They failed to respond to emails and when I called their phone and spoke to Patty she repeatedly hung up on me. Stay away!!!! Horrible!!!!

I LOVE T.C Ellie's! super cute boutique that I've been shopping at for year!read more

BEST BOUTIQUE EVER!!! Literally the sweetest employees and cutest clothes !! I never not find an…read moreoutfit there :)

Great place. I've bought three hoodies and two shirts. yes, they do cost a bit more than you find…read moreon Amazon. BUT there's a reason I feel that way. the quality. the quality of these feels thicker and softer than the ones on Amazon (shipped from China) these hold up better against Lubbock weather. and the designs last long too I've washed mine a few times. (not that anyone cares but they do fit to the size. I'm an XL in hoodies and this fit perfectly, even after I've had it a year and countless washes. I ordered a black and pink hoodie. zero fading!) Love em. will buy more :)

I needed a shirt for Father's Day. I had procrastinated until the very last minute and these guys…read morecame through!!! They had it done in two hours and it was exactly what i wanted (even though i didn't know what i wanted when i walked in) they were professional and quick and called me as soon as it was ready. Very fair price! Especially for such short notice and the shirt is really great quality! I only paid $24.95 + tax