To go with their fun business personality, Air New Zealand has a selection of lime green travel stores. Perhaps because of the high quality service you expect from a great airline like Air New Zealand, my expectations were too high going into the Mt Eden branch.
The Holidays Store here was staffed by two elderly women who seemed uncomfortable to be disturbed. Until I was acknowledged it was slightly awkward and I was left standing while they searched for some brochure. Even after explaining what I was after, the information I was given wasn't correct and it is so much easier to use their online store. (Online forms about your holiday and This branch in Mt Eden is aesthetically pleasing but not a lot of help in planning a holiday- kind of like a pretty blonde girl. read more