Very poor service. Ladies at the counter were rood and uninformed…read more I used this bank as a shared branch due to my bank being closed today. Went through drive thru where I explained my situation and let them know I didn't have my account number. They assured me that I was fine. Signed the check and then was immediately told I needed my account number. Now I have a signed check. I called my wife, finally get the info. I bring it in where I am then told that shared branches won't cash checks. As I began to get pretty upset and explained everything I had been through, she simply smirked with a little laugh and said "sorry" turned around and walked away. This bank sux.

Very personal service, I've attended their annual meetings and their finances are very strong.read more

I was referred to Terri Wetzel by my sister based on her positive experience. I, myself, have met…read morewith Terri on multiple occasions over the past few years regarding my finances. The advice and knowledge I've collected over the years has helped me to make informed decisions when mapping out the best way to distribute my money. As my finances have recently changed, I've regrouped with Terri to better understand options with my retirement fund. She speaks in terms that are easy to understand and explains the pros and cons to different options. After not speaking in over a year, she remembered everything from our previous meetings. She either takes some stellar notes and studies before meetings, or she really is as personable and interested in her clients as she appears. I haven't worked with anyone else at Chesser, so I can only speak from my experience with Terri. I couldn't recommend her highly enough.

NOTE: This review pertains to the facilities at The Pines in Urbana and the main bank on University…read moreAve. I am astonished at all the negative reviews for Busey Bank. I do not "have tons of money" and I am not involved in the "exciting world of investiment banking" but have always been treated well at Busey. All my banking is done there. I have been steered right in all my business -- refinancing, IRA, loans, whatever. Was just in for retirement financial advice at the main branch and met with two very helpful, courteous, and personable young people (Daly and Adam) who set my mind at ease and followed up on our meeting. For years I have worked with a delightful woman (Marsha) at The Pines who has been helpful, efficient, pleasant, and friendly. It is always a pleasure to do business with her and she manages to remember my name no matter how long between contacts. In the decades of business with Busey, I have never been treated with anything but professionalism and courtesy. Online banking intimidated me but Busey's online banking has been easy to use. I would not hesitate to recommend Busey to any newcomer to C-U or to anyone looking to change their bank home.

They told me 15 times they would stop charging me analyst fee.. my balance was in a range that most…read morebanks don't charge those stupid fees... still charging it. Been going on for months. Closing my account there this week! Stay away this bank is nothing but crooks!

Grant is fantastico! He helps Rincker Law with our 401K program and has set-up a 529 Plan for my…read morelittle boy. He is a great resource both for businesses and individuals. I have heard him speak to groups educating them on retirement and investments. He is a trusted advisor and a real asset to the Champaign community.

From the owner: Making Sense of Investing…read more Edward Jones is an investment firm that believes your financial goals deserve a face to face conversation. We can help you prepare for retirement, save for education and be a tax-smart investor.

Always easy to work with Busey with our mutual customers; they are experienced and good at taking…read morecare of the home buying process for our customers.

Pathetic and very poor customer service by the teller at the drive through. Ignoring customer for…read moremore than 15mins and exhibited a don't care attitude. I never faced a poor service from the before however this teller is rude.

I appreciated the partnership and patience from this group when setting up accounting and tax…read morepreparation for my small business. Highly recommended!

From the owner: Kemper CPA Group LLP (Certified Public Accountants), a top 100 public accounting firm, is a…read moreregional CPA firm with 31 offices in Indiana, Illinois, Kentucky and California which offers Accounting, Auditing, Tax Services, and Consulting on the latest accounting software. Kemper can also help you with Payroll, Technology Consulting, and Wealth Management.