I had wonderful service from here. Everything I requested was done in a timely fashion. Price is…read moremostly right, a little overpriced I'd say but not as bad as some other places around here.

I have used this VIP for several years to maintain a 2002 Ford Explorer with high miles. Every…read morevisit has been excellent in all regards. Appointments promptly, work done on time and as quoted. Good value at market rates. Technicians seem well trained and their safety policies seem well above average. Two independent technicians certify torque values when work completed. With many years of annual state inspections, if a defect was discovered during their work, I was glad they caught it, as a downline failure would have been catastrophic (tie rods, brake issues, and wheel bearings). I highly recommend VIP in Presque Isle.

If you wrap around the building, the entrance to the service desk will lead you inside the Walmart…read more Careful, the door locks behind you unless a staff member unlocks it for you. Alternatively, you can walk from the front entrance all the way through to the back left. That will take you about 5-10 minutes to walk given if you're browsing or if it's busy. You can make appointments ahead of time or drop-in. I dropped by on a Saturday at about 11AM to get my tires swapped, but didn't get it back until 2PM. It's not so much that the mechanics are slow, but they placed gets swamped and it seems like they only have one person at the time working the counter. So for example, your car could be done 20 or 30 minutes before you're even told because the counter worker is also busy checking in 5 other customers. Just a head's up!

Terry is always happy to help, not matter how big or small the problem is with your vehicle. They…read morecan even do full custom exhausts and air conditioning repair. Both of these things aren't common, at least around here. You have to have a special machine to vacuum out the old a/c and put new in, and you need a special machine that can properly bend the exhaust pipe. They're also honest here, which is difficult to find at an automotive repair location. They'll tell you the truth no matter the circumstances.

A few years ago I took my van in to get it looked over for safety. The following day after they…read moresaid it was safe my tire came off my van, leaving me and my children stranded. Thankfully no one was hurt. I'll never go back their again.

Great service. They no longer sell fuel but still provide good service. at reasonable prices.read more

I and my family have given 1000'S Of dollars to this company when we moved right up the road. The…read morelast 3 times have been absolutely horrible. One car had a simple exhaust leak and I was td after they had the car for a couple days was that I needed to take it to the dealer because of the sensors and charged me anyway. It was a 2008 Pontiac grand prix. 200 dollars for nothing. The 2nd time was a 2014 dodge journey that had a wheel bearing rear it had to be replace 4 times with in a 1 year window the wheel bearing had a 3 year warranty on it but they wouldn't honor the warranty. They told me it was another wheel that they fix or there wasn't this vehicle each time it was 3 to 4 hundred dollar for a warranty repair that at most should have cost just labor only under 60 bucks per time and the third time was breaks first visit I told them I would bring the car on a Monday morning. I wasn't able to get it there till Tuesday. My fault. I told them I was sorry and explained the delay I got chewed out infront if one of there buddies for 10 minutes swearing was included at no cost to me telling Mr they had to send parts back because they didn't know if I was comming or not. Now usually part of there service if they don't want you to want they will give you a ride locally so your not filling up the waiting room. I live a half mile up the road. We only had the one vehicle I just got released from the hospital a week earlier having a major heartattack when they told me it was going to be tomorrow before it was done I ask if they could give me a ride up to the house because it was january 17 20 below and they were to busy and it would do me good getting some exercise. I mean really.Really? Well long story short they didn't fix my breaks but charged me the first time 1300.00 brought it back the following day 600. And the third day an nother 600. And still not fixes so I brought it across the rd to Jerry's auto repair which I should have to begin with 5 minutes and 25 dollars later breaks were working the way they should have. This last time I had to have a pair of bald tires rotated at the last second and when I call them to see if they would do it I got told to take it back to where I had brought the cat to get fixed for the breaks. And I would have but he is super busy doing the right repairs for allot of people so they honestly couldn't help me but Leo's was totally but hurt because I didn't take it back to them for the fourth or fifth time and 2500 that I spent the first 3 times was a farce. I will never use there service again Leo thank you for not helping in an emergency you have shown your true colors you like to rip people off screw people over and act like a baby when people get fed up and go elsewhere. I hope you shut down soon I will make sure I fill people in about your wonderful customer service to service yourself at customers expence.

There service is slow except for one technician named Jacob: who was very thorough and very quick…read moreat working on my vechicle and even found something wrong with my vehicle that I hadn't even noticed was wrong and so I was able to get it fixed as well and still remain on my scheduled time I had chucked out for the day! The other technicians just seemed to be standing around not doing much of anything. As I walk out into the showroom to look at vechicles out there I walked passed the service mangers office and saw he was sound asleep on his desk; I didn't know employee's got paid to sleep there!!

Took car to get inspected. Did not pass inspection. Was told it would cost a lot. Told to take to…read morethe junk yard. I did, soon it will be crushed.