I called "His Upholstery" to inquire over repair options for a client of mine up in Harrisburg, PA. I found the business through an online search and chose it upon its reviews (I don't have a reference contact in that area) but I'm now caught by surprise over this business' high review.
The demeanor over the phone was unprofessional and impatient. I wasn't give the name for whom I spoke with, but he was quick to rush the information I had. When I describe the upholstery issue, I offered to send him an email copy of the photos. He refused to give me his email because he didn't want to deal with spam from other companies by logging in and insisted that I text him the photos. I informed him that our company doesn't operate via mobile phones, and he said that wasn't his problem. I will continue my search for Upholstery businesses in the area. read more