All the problems I over looked because I was happy someone gave me a roof over my head while I struggle and start my own buisness But now gloves are off as I am sleeping in my car because if there lies.this place is a filthy disgusting corporate money grab.they don't give a scrap about you or your families or your stay just there bottom line.
Couldent even get my name right when made booking made out it was my fault like I don't know my own name.
The room is disgusting not clean at all had writing on mirror in bathroom for the 3 weeks I stayed there every time the bathroom steamed up it said i love big fat something from previous guests so mirrors aren't clean.first night had to clean food of the menu from previous people.
First night called reception because wifi doesent work at all in room 19 lady at desk told me I need my own netflix account?I said yes I know that but there is no internet then she said never been asked how to work a TV before.they make you feel real dumb.spent alot of money on room service first couple nights then you leave your plates out side as you are told to do but you will wake up with food everywhere and animals eating of your plates disgusting.
Called them before packing up my life to come to gold coast and start a small buisness told me I could pay nightly then 2 days after stay told me I had to pay weekly wich i couldent afford especially with the rain that's been around.
I stayed there for 3 weeks paying nightly wich i can afford then won't let me back simply because I can not pay lump sums upfront.
Un Australian do not support local buisness just no hearts cruel company stay away. read more