Installed two new grounding rods for our home electrical service. Did a great job. Two…read moreelectricians were professional and personable. Answers additional electrical questions we had regarding a home that is new to us. I would recommend this business and these electricians to others.

My many thanks to technician Jacob Poole for arriving so prompt and doing an outstanding job…read moreservicing the furnace to my rental home. He inspected, cleaned and installed a new filter and got the unit ready for the heat season. He is always a pleasure to work with and never leaves the job site till everything is up to snuff and I am completely satisfied! I commend Penguin Cooling & Heating for having such a knowledgeable and very efficient individual in its employ!

I had an HVAC unit installed in July and continue to have nonstop issues, the company has…read morerepeatedly failed to correct the issue. Installed a brand new train HVAC unit in July and the next day I stopped working. The unit has failed eight times. The unit was failing in July when the air conditioning was needed most and now that we need here, it's not working either we spent approximately $10,000 on this unit and it is either a faulty or the company doesn't know what they're doing .

Walker and company came out. They fixed my water leak that was costing a small fortune. Great…read moreprofessional service! Provided a solution that another company missed!

Thank you BRICE for coming out and running the new dirty water line today…read moreEverything is working perfectly It's so nice to have a company like Superior Plumbing & Drains which stand behind their work and are quick to react to one's needs

I had two issues, leaking water hose valve and a leaky toilet. Dustin came out and put the work in…read moreand got everything done, no sweat. It's wa cold outside to, and Dustin had no complaints. He was very professional, courteous and cleans up afterwards. And he has some funny plumbing stories as well. Very greatful. Thank you Porkchop's Plumbing.

I recently found water in my garage with my how water heater heavily leaking. Pork Chop (Dustin)…read moregot to my house as soon as possible and replaced heater in a very professional manner. He estimated five hours and had it done in three. No problems since. If you find yourself needing a plumber that will make repairs well and give you a fair price, I highly recommend Pork Chops Plumbing. Great guy to work with.

I can't speak to anyone else's experience, as this review is all my personal experience and opinion…read moreonly, as I know not everyone will have the same experience and I also know there are some solid techs at this company (I have personally dealth with them), but unfortunately I had a nightmare experience with mutiple bad apples in my opinion, and it unfortunately resulted in the end of my storied relationship with a plumber that I thought would be the last one I would ever need, but as they say if something seems too good to be true it usually is... I thought I had found a plumber for life, but my personal experience with Option One ended up with me feeling as though they exhibited failed ownership in addressing an issue caused by errors from their techs, lack of accountability with regard to said issue and becoming confrontational and argumentative when the issue was brought to their attention. Long story short, I had a plumbing blockage that resulted in my front yard needing to be dug up and new pipes being installed in the yard. Upon completion of the job, I experienced flooding in my yard and requested Option One to come out and address the issue. They tried to claim it was an irrigation issue not their problem, but after getting another Option One tech and a plumber from another company to come out, it was confirmed (via photos) that the flooding was due to Option One failing to connect the piping correctly. Instead of taking ownership and accountability for the issue, I was met with defensiveness, along with the above stated lack of ownership and accountability. At one point in the process I even had to ask one of the techs to leave my property because he had such a dismissive unprofessional attitude. I could go on and on but I have already wasted so much time on dealing with this issue that it isn't worth any more of my time. At the end of the day, I found another company to correct the failed work done by Option One and this company apologized on behalf of Option One, as this company felt bad that I had to go through such an ordeal, given that the plumbing industry is already viewed in a negative light by many, right up there with mechanics, car salesmen and attorneys by some. You can read my past reviews to see how much I praised this company in the past, which is why I was so disappointed by what in my personal option was a complete lack of accountability and ownership by multiple individuals across the Option One company. After giving this company multiple five star reviews over the years, I cannot recommend them to anyone anymore as the trust they gained over the years was lost in an instant and based on my personal experience, I cannot in good conscience recommend them to anyone moving forward like I have done in the past.

Daniel Jennings from Option One Plumbing came to my house and did a 100% awesome job checking every…read morepossible issue I could have had with my water pressure. He located the issue and recommended the repair. Thank You Daniel Jennings Barbara Serrano

Casey quickly determined the problem. Had to order a part, but stayed in touch until it arrived…read more Did the installation at our convenience. great job.

We had a transfer switch installed to connect a generator to the house in the event of a power…read moreoutage. The electrician showed up when scheduled, the install was fine and it passed inspection. The problem is we where not provided with any manual or instructions how to use it. We bought an 11000 wat inverter and after reading the manual we know how to connect, however, we did have some questions about the steps to switch over to the generator and if any special grounding is required. We were promised to get support for this especially after what the install cost but we have yet to hear from anyone. Well likely contact another electrician to walk us through the switchover since we can't get help. We'll need to go with another company for our future needs.

These guys did some BIG work for us and I can't brag enough about them…read more These guys were excellent! We were referred to them by a neighbor, whose mother had extensive plumbing and repair work done by them and had great results. We received the same treatment. First of all, we had our main water line that runs to the city water burst in our yard. We found out this was something that others in our neighborhood and elsewhere in Mint Hill have had to deal with at one time or another since water usage was changed from one source to another, currently Charlotte's city water. Anyhow, we discovered we paid half the price as a neighbor once did a couple years ago for the exact same job (but probably us having the better customer service, which seems to be priority number one for this team.) Then, we discovered our dishwasher had been leaking and ruined our kitchen floors, cabinetry, baseboards, and some wainscoting. As anyone knows, from working with insurance companies, you get the minimum amount from them for reparations. Well, these guys were able to work with this amount, plus a minimal amount from our pockets, to renovate our kitchen to a whole other level. All in all, we had major work done for little, done professionally and beautifully. For example, we once had a tacky linoleaum floor, to which was replaced with matching laminate flooring, new cabinets and hardware, new countertops where layered countertops had been thrown down in a shotty way, new wainscoting on the walls, new baseboards and trim, and paint. In addition, they were able to replace our stainless steel dishwasher with a new one, tear down an ugly wall partition from our dining room to living room, and put in a new stainless steel sink, replacing the old iron one. These guys are efficient, professional, and definitely put customer service first. They do high quality work and make sure they are thorough from beginning to end. They not only take care of the plumbing end, but also do carpentry work and home renovation. You only have to call them to take care of it all and they do a superb job on both ends. We highly recommend!

Very disappointing!! I purchased a rather expensive Dakin HVAC system from South End 9-3-24. The…read moreinvoice states that I have a 12 year labor and parts warranty. When I needed immediate service this morning I had a very difficult time reaching anyone and when I ultimately did, I was told that South End no longer does HVAC work. Hi will no longer do business with this company for any service they say that they provide.

Was very quick to respond and communicative. Arrived on time with proper notification and did a…read moregreat job fixing the fried outlet that we had.

Ervin is an experienced electrician and fair with his prices. He helped us out after moving here…read moreand we needed someone right away. He fit us in his busy schedule and came out to the house straight away. I would recommend him to anyone that needs an electrician.