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    Hilltop Clock Shop

    5.0 (3 reviews)
    Open • 10:00 am - 5:00 pm

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    Ask the Community - Hilltop Clock Shop

    Master Clock Repair by Michael Gainey

    Master Clock Repair by Michael Gainey

    (17 reviews)

    Southeast

    We've had 2 antique clocks repaired here. The guys are great. Don't forget to great their cat!read more

    Mike's personality would be better suited to a prison warden than a friendly clock master. He's…read morevery arrogant. They are excessively expensive. I realize their aren't many people repairing old clocks but you would think he would be doing it partly to encourage people to repair their heirloom clocks, not trying to squeeze as much money out of them as possible! I paid up front $300 for a "exam" and minimum cleaning, which I understood in case they spent 5 or 6 hours on it. It ended up being a sticky oil problem that I can't imagine taking more than an hour or two to clean up. They didn't bother to fix the alarm " because they are loud & no one wants them fixed" which is ridiculous, they were paid to fix the clock not part of it. I made an appointment & took it back in, and I was 10 mins early as another customer was walking in with 3 clocks (no appt I assume). I sat & waited for a half hour--no apology- then Mike kindly looked at the alarm & spent 10 mins oiling & adjusting wires,etc. then charged me another $40! I paid, but when I got home, I realized whatever he "adjusted" also changed the tone of the hourly chime from a pleasant resonate sound to a bit higher pitched sound, which I didn't like as much and I've been very upset about it. ( I have recordings of the sounds.) I am not going to take it back there, at some point, I will find someone else to adjust it, perhaps in Amish country, where people are friendlier. I hope Mike realizes, at some point, that his approach is hurtful & offensive and though he does offer a skill, he is not changing straw into gold and there are many of us who want to carry our memories of the past to future generations, but he is not encouraging us to do so with his manner! Find someone else to repair your cherished clock!

    Hilltop Clock Shop - clockrepair - Updated September 2026

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