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    Highway 24 Veterinary Clinic

    3.0 (2 reviews)
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    Services - Highway 24 Veterinary Clinic

    Pet physical or wellness exam

    Pet vaccinations

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    Recommended Reviews - Highway 24 Veterinary Clinic

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    4 years ago

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    11 years ago

    very friendly and knowledgeable vets and staff. very reasonable cost. I am glad we found them and will continue to use them.

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    Speedvale Pet Hospital

    Speedvale Pet Hospital

    (8 reviews)

    Dr. Basak has always been kind, if not a little nervous of my larger dog, and very comprehensive…read morein his care. Imagine my surprise when, Just last week I received an email dismissing me from this practice! I have been taking my cats for years prior and most recently my dog to Dr. B. since 2015 and have always kept up to date, if not above and beyond required care. Never defaulted, Never cancelled, always paid in full. I think this Practice has changed it's 'tone' and is now headed into another kind of baseline of expectations; A new, more 'progressive' Vet onboard perhaps? I booked ELECTIVE (completely my Choice/Preventative-dental cleaning for overall great teeth and 2 small benign fatty lumps to be removed) surgery in June, cancelled 4-5 days(can't remember exactly) prior due to the heat wave/cone required post surgery and rebooked for mid-August. I cancelled August 3 for August 11th surgery date, due to changed summer plans to be away for that week, stating I would call to rebook in the Autumn. That's 8 Full days Notice! I had already done the PreSurgery bloodwork in June and was committed to the care. The reason given was 3 cancellations. Ummmm, No! I cancelled twice, Not 3 times, and with more than reasonable and considerate Notice. I have worked in a similar industry and suitable notice, whatever that Practice requires, does not constitute a 'Cancellation' of Note, and Client notification would be always be Best Practice before enforcing such a policy. Even with that, measuring the loss of a good, long term patient vs. dismissing a patient and risking bad 'press' (like this) and in the world, is always to be a strong consideration for any business. Of NOTE- NO Cancellation policy was, or ever has been, given or stated to me by anyone at the Practice after the first cancellation, which would have been the time to state it, and I would have understood AND only IF the cancellation(s) were short notice/ last minute. The 3 times stated include their PreMed Reminder Notices only on their calendar: As in, I was to drop in 2 days prior to pick them up. So, that should be 4 'missed appointments' if that was their rationale. Regardless, I am clearly very disappointed in this new direction that Dr. Basak and his Practice has now taken. To be fair, I will be having a conversation with him to this effect in order to clear up any misunderstandings and cannot return as the status quo of professionalism no longer stands at Speedvale Vet Hospital.

    the vet took us as a walk in - didn't disclose that they closed within the hour and then spend 45…read moremin just speaking with us about how they couldn't do anything due to the time. Ended up at the emergency vet and paid less then half what the regular vet quoted..

    Silvercreek Animal Hospital

    Silvercreek Animal Hospital

    (7 reviews)

    This will be short and (not so sweet)…read more My daughter took her cat there to be neutered. Her kitten is dead. This so called vet. can not even do a simple neuter without making several mistakes. I will not go further as it still makes me me very angry. If you love your pet. I recommend you do not go to that clinic whatsoever. Its time the Vet Collège had a really good look into there business and practices.

    his establishment did care for my 14 year old dog when she got pancreatitis. The care, was adequate…read moreI believe but I don't know. What I want to review here is the fact that several errors were made and not properly corrected. Read on... Some, like giving us the wrong canned food for a dog with pancreatitis and giving us the wrong line to administer fluids subcutaneously were corrected eventually. (They replaced the canned food with the low fat version) I then very specifically asked if they also need to exchange the huge bag of the dry version of the can food to its low fat version. They said that even though the bag did not say "low fat" on it, that in fact it was low fat. That was a LIE! I found out there was a "low fat" version which contained much less fat it in when I purchased the next bag from another vet. A dog who suffered pancreatitis needs to limit fat as much as possible. Them very clearly lying proves to me that they care more about profits than the dog. I am extremely upset with them. How can they make so many errors and lie to save money! I will never go back there!

    Guelph Animal Hospital - Front Foyer

    Guelph Animal Hospital

    (9 reviews)

    I've been taking my pets to Guelph Animal Hospital for more than a decade. Through thick and thin -…read moreeverything from routine vaccines to emergency appointments and ortho surgeries, and euthanasias - this team of veterinarians and support staff have been incredible. The team here is so caring and empathetic. But also importantly, they're professional and this is a well-run clinic in terms of getting in to appointments on time, getting timely reminders, and so forth. I think, in terms of their commitment to service excellence and pet care, they are the best in the city. Would very highly recommend!

    These people are saints…read more Do not let the star reviews deter you from this animal hospital. there are two sides to every story Infact, I challenge you to read any "searches" for vet recommendation in the Guelph groups. They are absolutely fabulous here. From those at the front desk, to the Vets. Dr Fleming is always going out of her way for everyone with an animal issue. any time I see someone with a concern about their pets on our groups she's always there offering her support or advice. She does this in her own time. I'll bet usually when she's watching TV with her family, or she's suppose to be sleeping. She doesn't profit from it in anyway other than the passion she gets from helping pets. Just the other week she was in Paris on vacation with her family and I sent her an email looking for a second opinion on something and she not only responded, she requested the medical findings and records so she could look them over and help me make the right choice. Again, while on vacation, in Paris, with her family. she'll give it to you straight, whether you agree or not is up to you. She is one of the most heartfelt people I have ever met and we are beyond fortunate to have her looking after our pets. You get what you pay for. They don't cut corners on medical testing, or advice. They arnt just going to throw meds at your pet and hope it fixes the issue- They do it right. I have dealt with many of the people up front, vet techs, vets, they are all amazing. No matter who you see here, you'll be treated well. Thank you so much Guelph Animal Hospital for everything you do

    Highway 24 Veterinary Clinic - vet - Updated May 2026

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