We have lived here for 6 years, and it's been wonderful. Kind neighbors, many that have lived here…read morefor many many years. Beautiful peaceful property. Billy has always gone above and beyond for anything we have needed, as well as the rest of the management team. Great location too. Right by all of the local schools and shopping centers.

I would also like to add that they eventually got in touch with my partner ( Tyra asked him to…read moreremove the review) and had him complete an application. We then waited approximately a month before being informed that he was being denied. We were told the reason was that management had "thought about us that day" and decided not to move forward. Additionally, they asked my partner once again to have me remove my review/comment because it was "bad for business." I felt this was inappropriate, especially after the time and effort we invested in the application process and the lack of clear communication throughout the process.

* I've been at Newton Towers 3 different times to accommodate consulting jobs in the area, & this…read moreis my tenth year living there. * I've most recently had good experiences with Isabell the apartment manager on maintenance issues, installing new carpeting & handling deliveries. * She's very knowledgeable in apartment management & does a stellar job in keeping the place upgraded, quiet & safe. * Her style is soft & low key, but behind the scenes she gets the job done with amazing speed, diligence & thoroughness. * I am very pleased to have her as our site manager.

Isabel is the worst manager of all. This should be a negative star ( -*), not even a 1 star (*)…read morereview. We recently charged a 10% increase in rent. Why? OMG. Today at 8:30am, a bubbling sound can be heard from the bathtub drainage. Today is Sunday, I was getting in to take a shower. But when I heard the weird sound I stopped entering the bathtub. And yes another 30 minutes past, there coming up from the barhtub hole, the bad smelling goop and settled there. I was here alone since 3 days ago and did not even use the shower. This is the 4th incidents in 2023. this year and today is July 9, Sunday. Of course I called Isabel, manager. Of course she recorded a wrong number to call for emergency. The number is either Illinois or Pennsylvania. The last time we had peoblem, my husband called a plumber and paid for it buy we are asking to reimburse our payment because it is too much inconvenience for us that we couldn't use the bathtub. Until not no news about our request. Most probably that she never submit it. Big bills are coming. Our inconveniences are not free.

I never write reviews. I feel quite compelled to NOT recommend anyone to live here as a recent…read moretenant who literally just moved out specifically because of Nadia. I HIGHLY recommend you take into consideration the comments on property management (aside from Kelli - she is relatively new and does try to help this goat rope of a company She is extempt from this review). While the "area" may be decent, the apartments are poorly and cheaply put together. Paint splatters everywhere, cheap appliances, no AC, huge gaps underneath the island connecting to the floor, garage storages are disgusting, and that's just a few examples. This isn't even the biggest and most disturbing issue. I say again - It's property management! One person in particular = NADIA! Nadia is only responsive when it benefits her. Otherwise, you will not hear from her. She contacted me three times for my renters insurance despite this already being sent to her via text twive AND then the 3rd time threatened to charge me for not having it on file. What's mind boggling is if what I provided wasn't sufficient documentation there should've been communication. Not one time! She even said thanks when it was provided. I digress. She rides around on her golf cart to walk her dog, leaves work early to pick up her daughter & doesn't return (I can't even begin to tell you how many times I tried to catch her in the office - never there!), and doesn't even communicate to her co-workers about the issues on this property. Kelli had no idea I was moving out. Nadia knew the day I moved out, when I followed back up and randomly stopped by because of the lack of response, and NOW I've asked about my Security Deposit twice with absolutely no response. Choose wisely my friends. I hope this comment helps. Take care!

UPDATE: 7/23/25- Again, UNPROFESSIONAL in her response,…read morespecifically by identifying one's place of employment which she came into knowledge of through her job, which should be kept confidential. AVOID like the plague if you want your personally identifying information protected. I will be placing identity fraud alerts on our information because who knows what lengths she will go to hurt me and my family. Original review: If I can provide less stars, I truly would. Our family of 4 resided here from May 2024 through June 2025. We did the 13 month lease with $1000 off for the life of the lease (it was a promotion that was going on at the time). Nadia Padilla is extremely UNPROFESSIONAL. From the start, we should've known, however due to circumstances out of our control, we dealt with the hands we were given. First, when we applied, she had a trainee, Kelly-- super sweet and kind, and Nadia GASPED audibly when she saw mine and my husband's paystubs as part of the application. And she asked us if it was ok to show Kelly-- stating she will be showing Kelly later anyways to process the application. Second, she took FOREVER to communicate material and necessary information about our application, deposit and move in date. She didn't get us a copy of the lease till we were moving in. Third, our laundry machine was out for over 2 months and I had to threaten legal action to get the washing machine fixed. She had us walk down our laundry two buildings down and use their washing machine, unload it and use our dryer in our unit. Mind you, in both locations, the washer and dryer are upstairs. To add insult to injury, she knew I had a newborn and a toddler -- so laundry was basically a daily thing I had to do. I got in contact with the service they contract with and I found out that she did not call them timely, and when the service person came to look at the washer, he then had to wait for Nadia to approve the parts for purchase. She did NOT return their call in a timely manner which caused delay. Again, UNPROFESSIONAL. This is a listed amenity. They cannot advertise it as part of the unit and deliberately delay the maintenance of it. Fourth, we noticed that our rent was not matching up to the numbers we were seeing. In the middle of our lease it appears they switched programs or providers of the rent management. We were previously able to pay rent ahead of the due date, but for some reason the rent was increasing despite meeting the balance. We finally inquired why there was such an increase and again, she was unprofessional and said every penny was accounted for in their ledger. Kelly, finally told us it appears there is a CREDIT of a few hundred dollars and advised us not to pay ahead and wait for the bill to actually show up to pay. It worked. Fifth, the garages are shared. Our particular unit, 2665 unit A, has two tandem parking spots that share with unit B- who also park in tandem. Unit B moved out in Nov during Thanksgiving. Because of toddler and baby, when we noticed they were no longer there, so at times we would park the car in the middle but we mostly parked within our lanes. Come December we were notified that cars will be parked next to us-- we don't know who. So for a MONTH two cars were parked next to us and it appeared as if it was to prevent us from parking more comfortably. We expressed concern about who the owners of the cars were because Nadia specifically said only people who live in our building will have access to the garage. It wasn't our neighbors' car for sure. Lastly, we cleaned this place from top to bottom for DAYS. Yet we were charged $500 for cleaning fee. For those of you who have the time to do a small claims, I would encourage you to. I say this because when our neighbors moved out, NO ONE CLEANED THAT PLACE WITHIN 21 DAYS OF THEIR MOVE OUT. In fact, that unit was not rented out until April-- and literally a week prior is when that unit had ANY cleaners and painters come. I know many will think this may be a one off, but I promise you it's not. I have been a renter for more than half my life at this point and I have never met a leasing manager this unprofessional. I hope you never have to deal with her.

I enjoy living here. The brook is right outside of my door and is very calming. April, our…read moreproperty manager is very attentive.

This is truly an awesome community. April, the on-site manager, is fantastic -- she's incredibly…read moreeasy to work with, responsive, and always goes the extra mile to make sure everything is taken care of. The property is always spotless, beautifully maintained, and shows pride in every detail. If you're looking for a clean, well-kept place with great management and a welcoming vibe, I highly recommend checking it out.

We just moved in (like 3 days ago) so still getting used to the new place. I just wanted to…read morerecognize Chris in leasing. He made us feel at home from the moment we walked in and toured the building. Once we decided to move forward with the lease, Chris was always responsive to all our questions (and me being stressed about moving) he was always supportive of all my questions and helped make out transition go as smoothly as possible. I've also had the pleasure of meeting Bran the other leasing agent who was also very friendly and gave us pointers where to get pizza our first night here. Thank you for all your assistance in making our move go smoothly!

This place has completely gotten worse. Now management is retaliating over me complaining about the…read moreurine infested hallways. Maria the building manager made fun of a handicapped woman when she was simply trying to get her medication. She was stranded because they shut down the electricity giving patrons only 5 minutes warning. If a person can't even have empathy on the disable and elderly what makes you think that SHE will care one bit about the residents I got an email about my cat who happens to be my emotional support animal. We register her and NOW she says she has no record of it? Mind you there are dogs barking all day and pussing all over the place. This is clearly retaliation and I plan to report them to the state for all the OSHA violations.

Don't live here if you have kids. Bianca, the manager yelled at our kids for running around during…read moreEaster Day holiday. She claims our little kid is shaking the whole floor. You don't yell at toddlers! It's a holiday during day time hours. My child cried about the mean old lady that yelled at us. Weeks later, she still remembers. Also, she doesn't respect other people's political and religious values. She treats people differently if she doesn't like you based of assumed values. Some neighbors are loud with dogs barking all day, but she turns a blind eye, but if you have a toddler running, you're on her radar. Very unprofessional. Can't have pets in your lease, but her birds are chirping along all day long. We pay for 7 days a week services, but the mail room inaccessible on Sundays. Nice place, but you are dealing with a power trip, burned out Manager.

I've had a great experience living at Emerald Victoria Apartments, and a big part of that is thanks…read moreto Blanca, the property manager. She's always been straightforward, respectful, and easy to talk to. From day one, Blanca has treated me well and has handled everything I've needed quickly and professionally. I know there are some negative reviews, but honestly, I think that's just because she holds people accountable and runs things the right way. In my experience, she's been nothing but fair and helpful -- and she genuinely cares about keeping the community in good shape. If you're respectful and take care of your place, Blanca will definitely have your back. I really appreciate the way she manages this property and the relationship I've built with her while living here.

I've lived in many different apartments over the years, and unfortunately, my overall experience…read moreliving here has been very negative. The location may look appealing because it's close to Redondo Beach, but after actually living here, there are a lot of issues that prospective tenants should seriously take into consideration. One of the biggest problems during the summer is the heat inside the units. When temperatures outside are in the 80s or higher, the apartment can become absolutely blazing hot. The building is very old, and the units seem to retain heat extremely well. Even at night, when it has cooled down outside and there's a nice breeze, the inside can remain unbearably hot. It feels like the building absorbs heat throughout the day and continues radiating it into the units long after the outdoor temperature has dropped. The design of the property also makes the apartments feel very cramped and dark. Our unit gets very little natural sunlight, so even during the daytime it can feel gloomy and depressing inside. Another major issue is the smell around the property. Despite management telling residents not to allow it, some dog owners continue letting their dogs urinate throughout areas of the building/property. The smell of dog urine is noticeable in many areas and makes the property feel poorly maintained and unpleasant to walk through. The parking garage exit onto Prospect Ave is another serious negative. Prospect is a busy street where cars frequently travel fast, and cars parked along the street can significantly block your view when you're trying to pull out of the garage. There have been many times where exiting feels like you're playing accident roulette because you simply cannot see approaching traffic well enough. In my experience, it feels unnecessarily dangerous. If you have guests or a roommate with another car to park on the street, you can forget about it. They'll be parking very far across the street in the residential area or competing with others to park somewhat close. The common laundry area has also been frustrating. The washing machines frequently leak, leaving puddles of water on the floor that residents have to walk around or through. Noise is another issue, particularly on weekends. There have been tenants playing loud music late at night, which adds another layer of frustration when you're trying to relax or sleep. Overall, living here has been a bad experience for me. Being close to the Beach sounds great on paper, and I think that's what makes this property somewhat deceiving. Once you actually live here, the heat, lack of natural light, urine smell, laundry issues, late-night noise, cramped design, and dangerous garage exit onto Prospect Ave significantly outweigh the benefit of being relatively close to the beach. If you're considering moving here, I would strongly recommend visiting the property at different times of the day and night, checking how much natural light the specific unit receives, looking at the garage exit onto Prospect during busy traffic, and walking through the common areas before signing anything. These are all things I wish I had taken more seriously beforehand. The location may initially look attractive, but in my experience, there are simply too many negatives that make day-to-day living here unpleasant.

We met David, who showed us around the community of townhomes. We love how close it is to the…read morebeach, the flooring, and all the stainless steel appliances, including the washer and dryer. The common sitting area is lovely, and I can't wait to enjoy my coffee there. David was very friendly and helpful. He answered all of our questions and was very professional.

This is our 3rd year here. It's located at one of most isolated but beautiful places in So Ca. The…read moreapartment is a bit outdated but they're in the process of renovating and we just happen to grab one that wasn't. First I must say that I LOVE the new management- Gabrielle and Tim! (And the maintenance guy Steven and his crew). If I could just rate it on these people alone it would be 5 stars but I have to be honest and take into account my experience for the last three years. The new management team is just what was needed for this complex because the old management had the most vile, disgusting and rudest customer service. In fact, it was well known in the area when we went searching for other places to live. This was especially true when we first moved in- Leslie pretty much tossed us our keys with no explanation on where things were located. I had no idea where the garage parking was, mailbox, and where to store our bikes at (this was not shown to us during the tour) When I had asked, I was given the rudest and condescending answer by Leslie and Tania (the latter no longer is here -for that we are all grateful). So, I found the garage, mailbox and bike storage by asking random people living in the complex. I was not happy and put a bitter taste in my mouth. I avoided management at all cost because I would fear being ridiculed and didn't need that negativity in my life. Fast forward to a year ago. New management and things sudden shifted and the pandemic came in to disrupt everyone's living. I was not able to work due to pandemic. I reached out to Gabrielle and she was not only was so helpful in arranging a solution but also sympathetic. Something that lacked in the world especially in this apt complex. I've dealt with Tim as well and nice respectful man as well. With new management, the apt was able to fill up its long history of vacancy even during the pandemic which is a true testament to past customer service this place has had. We randomly reviewed a $75 gift card (not sure why) and for holidays- a gift bag of goodies! Very unexpected and a nice touch. Also, as mentioned earlier- Steven the maintenance guy is really the only reason why many stayed during bad management. He was reliable and just a very humble move gentleman. The guys he works with was also very nice and respectful. I am grateful for Steven and his crew. Thank you Greystar for finally putting in new management in!!!

We lived here for about 2.5 years and we absolutely enjoyed it. The staff were warm, customer…read moreservice friendly, and helpful when there were any maintenance issues. Highly recommend this location but units do go fast. I hear prices have risen but it's well worth it for its location.