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Patagonia, AZ

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High Spirits Flutes

3.6 (11 reviews)
Closed • 10:00 am - 3:30 pm

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BUYERS BEWARE-(ESPECIALLY OVERSEAS BUYERS) I logged onto their website before Christmas and saw that they were having a "Winter Sale" and to my delight there was a Red Tail Hawk in the key of G at a discounted price of $99, so i proceeded and purchased the flute. After paying $45? for shipping and waiting 20 days for it to arrive, after it being sat with USPS after collection from their place for 12 days before even being posted to the UK. Imagine my delight when the flute eventually arrived and my horror when what I found inside when I opened it. I was expecting a nice new shiney Red Tail Hawk and instead I had got a 10 YEAR OLD flute that had been played to death with God knows how many mouths it had had around it, with a mis matched badly made fetish, dirty and pen marked leather wraps and a worn mouth piece with teeth marks/indentations(see attached photos). I complained to Jessica about this to which I got the following reply: The Classic flutes differ from our regular flutes due to one or more of the following reasons; they may be older stock, a previous design, have a slight cosmetic imperfection, crafted from a discontinued wood, or the last of our current inventory. "The flute body design and/or the flute fetish for all our Classic Flutes may vary from the image seen on the product page." You received an older Red Tail Hawk with an older fetish and that's exactly why it was in the Classic Flute Sale. I hope you aren't too terribly disappointed and that the deeply discounted price makes up for it. With a WINK emoji. All sales are final with Classic Flutes, but, we'd love to offer you a free to download for one of our music CDs: NOWHERE on their website did it state before, during or after purchase that I was actually buying a "Classic Flute" until I receieved my invoice with a correct photo attached but the wording "Classic" also included. I made a complaint and received the above response and low and behold a couple of days later the actual wording on their Classic Flutes mysteriously appeared on their website to cover their tracks. Ether way what I received is not covered in their wording. Had I wanted to buy a 10 year old second hand, dirty flute with teeth marks, dirty leather and a wrong mismatched fetish I would of done so in the first place. I wrote to Odell and he apologised and refunded the $99 I had paid. I responded with a thankyou email and stated that I was grateful for the discount but VERY Unhappy with their underhand business tactics which in my eyes accounts for false advertising and fraud and I am still left with a badly made fetish and as of date have had no further reply regarding this matter. Undoubtedly they make nice flutes but I find their business ethics leave a LOT to be desired and find it quite disgusting to be honest. It has certainly left a bad taste n my mouthliterally and Will never buy from them again. BUYERS BEWARE!!!!!!!

My first adoption, in A minor

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11 years ago

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10 years ago

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Jacob's Music Shoppe - Reviewer at entrance to Arizona Bike Week gesturing "Code 4" -cop lingo for "All OK."

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4.6(14 reviews)
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I brought an Acoustic guitar in to be set up. The guitar had a good sound but needed the…read moreplayability tweaked and the guitar set up. I was please with the result and the wait time was doable. I just purchased a new Yamaha guitar that needs help and I am pleased that, with the Music Shoppe, I have a competant and professional luthier to do the work.

My daughter received a used guitar for Christmas, so we brought it to Jacob's Music for a cleaning,…read morerestringing, and general tune-up. This was our first experience with the shop since the new owners took over. After waiting nearly a month for the work to be completed, I was honestly a bit disappointed with the result. The strings were replaced, but the guitar itself didn't appear to have been cleaned before the new strings were installed. It was still fairly dusty, which made it seem like very little had been done beyond the restringing. Between the long wait time, the cost of the service (which felt high for the work performed), and what appeared to be unfinished or incomplete work, I left feeling underwhelmed. That said, the woman who helped us when we dropped the guitar off was excellent. She was very kind, professional, and took the time to answer all of my questions. She also explained the work that would be done, which may be why I expected a bit more attention to detail when we picked it up. Overall, it wasn't a terrible experience, but based on the wait time, pricing, and results, I'm not sure whether I would return in the future.

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Jacob's Music Shoppe - Jacobs Music Shoppe

Jacobs Music Shoppe

Jacob's Music Shoppe - Jacobsmusicshop.com

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Folk Shop

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4.5(34 reviews)
50.5 mi•Samos
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Have bought and sold guitars for years, and always feel valued as a customer. I choose to keep my…read moremoney LOCAL, even in this online era...and YES they are also online! Go shop there...from our old friend Paul on 4th Avenue to Milo and friends on N Campbell...these are your friends and neighbors who love music like YOU do. Buy a banjo!

I was recently given a guitar to start learning on, the most obvious issue being that it's missing…read moresome strings. I figured I would take it to a local business to have it it re-strung and looked over. I waited all week to go at a time outside of my work hours because their hours are very limited. I walked in holding the guitar and the first thing that was said to me when I walked in was "we're not doing anymore repairs today". The gentleman then asked me what was wrong with it and I explained that I didn't know what and wanted it looked at. He offered to write up a value on it to let me know how much it could be worth, and I explained to him that my intention was to play this guitar and that would really only be helpful to know to compare to the cost of repair. He did show me a few guitars they had in house at what seemed like a decent price. But instructed me to come back when the repairman was in, which could be anytime because even though he had hours, he is a gig worker and sometimes has to leave. It largely felt like he was more interested in selling me something versus addressing the concerns I currently had. Can't blame him in this economy, I suppose. He was kind and it is a cool shop, just didn't seem like it was what I needed based on my situation. This place has a very small town, small store feel - if you're looking for a wide variety of instruments and/or consistent hours, this might not be the right choice for you either.

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Impromptu bluegrass jam circle

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I love this store, I try to make it down to Bisbee a few times a year and every time I'm there I…read morehave to stop in at this magical shop. I say magical because every time I'm there they have something I'm absolutely interested in or the exact thing I was looking for or occasionally something I didn't know I needed. The most recent occasion was in November when I stopped in, I bought a book from the poet outside who was doing a signing and I really dug his verse. Once I went inside I didn't know if I was going to buy anything further until I looked to my right at the checkout and there was Turquoise paint. I'm an artist and I had just had a dream the previous night of a painting using that color. The only thing is, I didn't have that color at home and there it was. Not only that, but it was super inexpensive. So I picked that up. The friendly gentleman who rang me up said he'd like me to send a picture of the painting once it was done and I said I would. I finished it late last night and sent it to them. I also thought I could thank them here. I love this store and there's always something super cool that happens when I visit. It's just another beautiful aspect of Bisbee Magic. [Painting below: "Luna Nei Sogni Blu" (Moon in Blue Dreams), 01.15.2020, 16" x 20"]

Quaint bookstore featuring new and used books, musical instruments, puzzles, and other small…read moretreasures. There's a reasonable selection here that will appeal to most people. Support independent bookstores!

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Bisbee Books and Music
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High Spirits Flutes - musicalinstrumentsandteachers - Updated October 2026

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