This store is pretty good for being a chain. The employees…read moreare knowledgeable and do not pressure you to buy anything or do any needles upselling. I bought their cheapest record player that was even reduced due to a special deal and they reserved it for me for a couple of days. By the way this record player works like a charm and I can not even compare it to my old technics they died years ago!

Ich hatte einen Sonos Roam bestellt, doch leider entsprach er nicht meinen Erwartungen, sodass ich…read moreihn wieder zurückschicken musste. Allerdings wurden mir wegen angeblicher Gebrauchsspuren 10% von der Rückerstattung abgezogen. Erst auf Nachfrage, wurde mir ein Foto von einem vermeintlichen "Kratzer" zugeschickt. Den Lautsprecher war maximal 10 Minuten außerhalb der Verpackung um ihn zu testen, bevor ich ihn behutsam wieder in die Originalverpackung gepackt habe. Keine Flecken, Kratzer, Beschädigungen oder Gebrauchsspuren. Ich habe das Produkt nur so weit ausgepackt und benutzt oder, wie es zur Feststellung der Beschaffenheit, der Eigenschaften und der Funktionsweise erforderlich ist. Wie dabei ein Kratzer, den weder meine Frau, meine Kinder noch ich erkennen konnten, entstanden sein soll, ist für mich ein Rätsel. Vielmehr scheint mir das ganze nach äußerst fragwürdiger Geschäftspraktik. Wer weiß, vielleicht wird sich so die Marge aufgebessert. Jedenfalls ist das der letzte Shop den ich irgendjemandem empfehlen würde. Nicht in tausend Jahren. Finger weg!!

Optik Renken was located right downstairs from my old office so it was quite convenient for me. I…read morehad just received some new glasses, however from another location, and they were not fitting right so I just walked in and asked if they could readjust them. They were very friendly and fixed what was wrong. I also needed some contact lens solution and was pleasantly surprised how the lady presented me with some choices and their prices. Though I did not get my glasses from them, I did look around and they have a great selection. I will not only be coming back here again for all my eye glass/contact lens needs but I would recommend them to anyone!

As I moved to Hamburg a while ago I needed some new contact lenses and I decided to try this place…read moreout because it is literally 30 seconds away from the office and because of the voucher they had. I was pleasantly surprised from the very beginning by how professional and scrupulous they are. In fact it took quite a while to find the right contact lenses and I had to come back several times and they were always super helpful. Recently I needed a new pair of lenses for my glasses, obviously I came back here and they made me a new visit for free, ordered and gave me the glasses really quickly. I always had only good experiences with them so I must suggest this place if you need an optician.