The very first day that they were scheduled to paint, there was a conflict at 9am in morning with another job. They arrived in the afternoon and worked until the sun went down. Next day was a no show. No phone call or text message initiated from them. Only after I texted them to see if they were still coming did I received a response from the painter saying that they couldn't come because the owner's daughter was in the hospital. I told her that I understood and wished her daughter well. The following day, they arrived late. Stopped working not even 2 hours in, to take a smoke break. Then took a 1-hour lunch break after arriving hours late. The next day, they painted my gutters when the temperature outside too cold. The paint didn't stick and it left streak marks. The paint on the fascia was also visibly uneven. They said it would all be fixed the next day. The next day, no one showed up. The owner said that she, the painter, and helper were all sick. They said they would come the following day at 9am with two extra guys to help finish the job. At 9am the next day I received a text from the painter saying his help bailed on him. I texted the owner and expressed my frustration with their tardiness and no-shows. Meanwhile, the painter is texting me saying he will be there in the afternoon, and if not today, then tomorrow. I texted him and the owner and said that if no one shows up today, I will have to hire someone else to do the work. The owner said that she was on her way. Then an hour later texted and said she thinks I should just pay her for the work that was already completed. I tried to be as patient and understanding as possible but the level of unprofessionalism and poor quality of work was just much to deal with. read more
