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    Herzog Glass

    3.0 (10 reviews)
    Open • 7:30 am - 4:00 pm

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    6 months ago

    They are very high priced and are slow to respond. I found more cost effective choices.

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    Joe K.

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    2 years ago

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    12 years ago

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    7 years ago

    Josh was great: explained the different options and helped me select the right glass for my project. Great customer service!

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    11 years ago

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    Signature Window & Door Replacement - Marvin Infinity Fiberglass With White Interior

    Signature Window & Door Replacement

    (47 reviews)

    We called our project "The Window From Hell." It was a HUGE trapezoid window up high in a 2-story…read moreliving room, and it needed to be replaced after its seal failed. I got bids, and was the most impressed with Danny L at Signature Windows. We had a tight deadline because the home was going on the market and access to the window, especially in the rain, was really challenging. Meeting the deadline, and the safety of the installers, were non-negotiable. Danny came out the very next day to measure the Window From Hell and, not only did he give me the best price, but his company was the only one that had all the scaffolding equipment readily available at no extra charge. The window arrived sooner than expected, and installation was quickly scheduled to meet the deadline. Then we hit a snag: some epic rain made the cedar roof too slippery for safe conditions. Brent and his crew of expert (and very brave) installers rigged up a safe way to haul this brand-new Mother of ALL Windows up to the second floor and install it using very long ladders, secure scaffolding, and harnesses. I think we had 4 or 5 installers for this job. It took all day to get the old Window From Hell out and the new Mother of All Windows installed. But what a job! Perfect caulk lines, perfect cleaning of the glass, perfect clean-up of the job site, indoors and out. Job done ON TIME, SAFELY, and at an excellent price. If Signature can handle my Window From Hell, I am very confident they can install ordinary double-hung windows that exceed your expectations for quality, price, timeliness, and workmanship. I highly recommend Signature Windows.

    Signature always comes through, their products and work is always top notch, yes, they are a…read morepremium service but you get what you pay for, and I really enjoy having great doors and windows to my home.

    Kots Windows

    Kots Windows

    (35 reviews)

    I reached out to Kot's after my contractor put cheap off the shelf windows in my addition, contrary…read moreto what I expressly said I wanted. My house had original 30 year-old Milgard window's and I prioritize quality over price. Oleg was able to get out to me right away, he sent me a quote and we initiated the order. When the windows arrived and weather permitted, his team came out to replace the cheap windows and slider my GC put in and they did a fantastic job. Everyone at Kot's was so great we requested a quote for replacing the rest of the windows in the original structure which were installed last week. The whole team was fantastic to work with from start to finish. I had a lot of quotes, some cheaper but none with the level of integrity and pride in their service that I found at Kot's. Thank you Oleg, Daniel, and the crew.

    I am writing this review as a prior Comercial construction manager and a guy who needed a window…read morereplaced. They were very responsive and communicative prior to the glass replacement. They were very honest, respectful and professional throughout all of our interactions, and they were on time and had the glass replaced with in the amount of time that they said it would take. They weren't the cheapest but very competitive. I am not only paying for a price of replacement glass but service as well, they are professional, responsive, honest and knowledgeable, and that's what I'm paying for. I will be keeping there number for future service and I recommend you do the same.

    Emerald City Energy - Milgard Style Line Series half-vent under-slider windows and gabled picture windows in white vinyl with new exterior trim

    Emerald City Energy

    (33 reviews)

    We had a 21-year-old Rheem water heater that was still doing okay but had never been serviced, so…read morewe didn't want to push our luck. I got four bids. The Rheem estimate from the big box store was ridiculous; the teaser price went up by 50% once they actually itemized the install. Emerald City's came in comparable to our usual plumber, but with the added benefit of getting another Rheem instead of a different brand and adding an automatic shut-off in case of leaks. Emerald City partners with McClendon Home Services for the water heater installs. Jesse and Aaron were on time and professional. Jesse checked our meter at the street and explained why we didn't need an expansion tank and, in fact, why having one could unnecessarily increase our water bill. We now have a 10-year parts-and-labor warranty and peace of mind. We also got an estimate for windows, but unfortunately Emerald City doesn't currently provide exterior painting services. We still might loop back with them in the future for first-floor windows where we could paint the trim ourselves. Overall, we're happy with the communication, customer service, and value.

    Emerald City won the bid to replace 41 windows on our house. On the plus side, we installed Milgard…read moreUltra windows and are very happy with them. They look nice and the low-E panes on the south side of the house made a huge difference this summer. The estimate was two weeks for the job, and then did finish on time. On the negative side, they didn't do a good job cleaning up afterwards. Besides the trash left in the yard, I picked up around 3 dozen (I started counting after the first handful) screws and nails from the driveway. They keep showing up because they left so many in the yard. We've had two flat tires (although it is hard to directly state it is from the window install, it is likely). I also found one screen that didn't fit right. I reached out to the project managers about the issues but never heard back. Watching them install the windows, I suspect they will hold up well this winter when it rains, but won't know for sure until a full season has passed.

    Seattle's Doorhouse

    Seattle's Doorhouse

    (51 reviews)

    Industrial District

    Have you ever talked to "that guy" because you need help fixing a problem? Maybe he's a car…read moremechanic, or an IT guy, or a Sommelier at an expensive restaurant. You're there asking b/c you don't know how to fix it yourself and they have the knowledge to help you. You say something like: "I have 3 doors that need to be replaced and I need help getting started." Then you get a blank stare back at you. ... ... ... maybe he's waiting for something else? More words from me? Finally he says "I can't help you with that limited amount of information." And then he's done. That's it. Suddenly you realize you're too stupid to be engaging with such an expert in this field. Maybe I was arrogant to even think this place (called Seattle's Doorhouse" was the correct spot to start my door journey. "That guy", the "door expert", wanted me to know it, too. He rattled off the info that I would need to bring in with me to avoid 1) Wasting his time, 2) Broadcasting how "door stupid" I am, and 3) Be able to write them a fat check. I would need door measurements and wall thickness numbers. (Awesome, I can get those!) The tone ion his voice was, however, the verbal equivalent to an eye roll when he quickly listed a dozen numbers toward me: 60by35by120$13575x130x55$250. I think he was throwing me a bone to get me out the door with some numbers at high speed. It worked. I couldn't get out of there quick enough. And it's because of 3 things: 1) I don't know doors like "that guy" knows doors 2) I'm an idiot in general 3) I'm an expert at wasting the time of other experts.

    Unfortunately I have to update my review based on recent experience. Some of these guys just have…read morehorrible customer service skills. As noted in other reviews this seems to be normal here. I was giving details of my order to this guy at the desk and he said "that's not what I asked". Alright bro, perhaps I misheard you, but don't correct a customer in this way. Shame you can't treat customers better. I've spent thousands in this store on doors and this will be the last time I come here or recommend it.

    Seattle Doors and Closets

    Seattle Doors and Closets

    (24 reviews)

    Our condo's previous owner took out all the closet doors. So, we were missing doors for our two…read morebedrooms and pantry. We suspected this would be an expensive project, so for years, we just put it off. Finally, last year we decided to get it done. In addition to the closet doors, we also replaced 5 interior doors for "free" (I say "free" because there were other costs associated with the interior doors). Yes, this was an expensive project--there's no sugarcoating that. BUT, it was worth it. Someone comes out for initial measurements. Then, you go to the showroom to pick your doors, and get a breakdown in pricing. The cost of the doors adds up quickly (e.g. knobs, installation cost, etc.). But, they're not trying to pressure you into anything. Once you place the order, it takes several weeks for the doors to come. In the meantime, someone comes back out to do more precise measurements. The install took a full day and a couple of hours the next day. After watching them work through some challenges with the install (e.g., crooked walls), I began to understand why it costs so much. I mean, I don't think we would've gotten close to the same results going with a big box hardware store. It's been about a year, and our doors still look great. We just wish we would've tackled this project sooner!

    We recently decided to replace the original contractor grade interior doors in our house, and I…read morecan't believe what a difference it has made. First, they look so much better. Second, they are balanced, and open and close smoothly. And third, and perhaps most importantly, the bifold doors aren't falling off the tracks anymore. Replacing the hardware was also a huge improvement, with levers that are easier to use. Eric and his team did such a great job with installation, and I really appreciated all of the suggestions. Several of the door frames weren't standard, and rather than ordering custom doors, Eric suggested reframing the opening, which saved us a lot of money. Another closet wasn't the standard depth, and Eric designed a closet with built-in shelves that work perfectly for the space and for storage. I couldn't be happier with the work, and I highly recommend Seattle Doors & Closets.

    Jack's Construction - New basement French doors..perfectly hung!

    Jack's Construction

    (37 reviews)

    Jack did a great job installing new locks on our house and utility room. We got his name from Frank…read moreLumber/The door store and he was responsive, on time and super friendly. Thanks for making that home improvement so easy with no hassle. Highly recommend Jack.

    I was referred to Jack's Construction by Frank Lumber. Jack quoted me $1,600 plus staining to…read morereplace my door. I specifically asked if there were any additional costs, materials, delivery, anything, and he said no, everything was included except staining & sales tax. I got another quote, which was slightly less than his price, but given that he was recommended by Frank, I choose to work with him. When the door arrived he quoted me 4-6 weeks to install the door, I kindly thanked his time and said I would rather work with someone else as I would like get my door sooner than later. He said he can do it sooner and sent the door for staining. After the install, he handed me an invoice for $3,600 plus tax. When I questioned it, his story kept changing: * First he said it was for extra materials and delivery, the same things he told me were included. * Then he stated that the trim was so expensive and that he had to go get it. * Then he claimed staining alone was $1,800. I called the staining company directly. The actual cost was $900. At that point he continued being evasive and aggressive. He eventually offered a $400 discount off his inflated invoice. Needing the project done, hoping that I never have to deal with him, I paid $3,200 and moved on. We agreed on $2,500. I paid $3,200. The difference was built on lies. Avoid.

    Herzog Glass - glassandmirrors - Updated October 2026

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