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Hertz Rent A Car

1.0 (9 reviews)
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6 years ago

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3 years ago

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5 years ago

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5 years ago

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6 years ago

The worst customer service, I will never rent here again the management sucks here. Never rented this location

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4 years ago

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7 years ago

Beware !!! If your insurance company sends you here for a rental car , insist on going somewhere else ! Horrible customer service .

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7 years ago

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6 years ago

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Avis Rent A Car

Avis Rent A Car

2.5(2 reviews)
1.0 mi

The location is convenient, yet the entry into the parking lot is not. At the corner of two of the…read moremost high traffic streets in town it can be a challenge to get here. I am thankful that it's in central Montgomery. Customer service is usually pretty good. They try to be accommodating when there's an issue with rentals.

We had to take our vehicle to Capital Hyundai for a recall repair. Made the appointment online and…read moreone question is do you need a rental vehicle, which I indicated yes. My husband dropped the vehicle off at Capital Hyundai and they told him to go to Avis next door for the rental. He rented a vehicle for $37.55 for the day but when I looked at my bank account online, $187.55 had been withdrawn from my account. I called the Avis office and was told that the $150 charge was because we did not have a reservation. NOT TRUE! When trying to explain what happened the lady hung up on me. I called back and told her that she needed to listen to me, which she did, then very hatefully responded that I needed to take it up with Hyundai. I will never use this company again. First of all, you do not hang up on a customer, I was not cussing her or yelling at her. However, she was talking over me, trying to make her point. I asked her if she told my husband about the additional fee and she said, "I took the card and charged the amount that was owed to us, that's all I have to do". When I looked at the paperwork it shows that $37.55 was charged to our debit card, nowhere does it show that $187.55 came out of the account. He did not authorize any more than $37.55! I have checks out on that money and this could cost me a lot of money in overdraft charges. This is wrong! Don't use this company, find one that has decent customer service and employees who do their job!!

Hertz Rent A Car - carrental - Updated May 2026

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