We had an issue with our rental vehicle while on vacation…read more Stopped in and received the definition of perfect customer service from Paul with assistant manager. Perfect experience, was back on the road shortly.

Cancelled my reservation two days in a row, with no explanation except that there are no cars…read moreavailable at that location. I continued to get text messages confirming my reservation. My father is in the hospital and we are left scrambling.

The bar harbor airport Enterprise location is awesome! It's right next to the baggage claim…read morearea--the airport is tiny anyway. The young man working there is so kind and professional, making my pickup and drop off experience super smooth! Highly recommended!

This location is terrible, please, don't use Enterprise in Bar Harbor! I am a loyal Enterprise…read morecustomer, booked weeks in advance and was called 8 minutes before my rental was due to start and told there was no vehicle available. I asked why I was just finding this out and they said they tried to call earlier in the day. I have no missed calls or voicemails. Then I was told they couldn't find another vehicle anywhere and that there was nothing they could do to help. I am traveling with 3 kids with a dog and groceries and we are stranded. They did nothing to help. Worst customer service I've ever had. DO NOT USE THIS LOCATION EVER!

I've been a customer of Darlings for the past 18+ years. Have bought multiple cars from Darlings…read moreduring that time. I started with Jeeps at the Ellsworth branch and in 2017 leased a new Ford Escape Titanium for my wife. We absolutely love this car and its many safety and comfort features. Every time I was purchasing a vehicle through either the Ellsworth or Bangor branch, I've had nothing but excellent service. Whether it was the sales people, the management, or the people out back doing the paperwork, it's has always been a great experience. I've had our major service work done at Darlings as well. At both the Ellsworth and Bangor branches, I've been well taken care of with excellent service in a courteous and timely manner. Thank you to the entire Darlings Team!

Not sure everything is on the straight and narrow. Staff is nice. Place is clean. But the…read moreexperience leaves on wondering: Was I upsold? Any work not needed? Cost realistic? Service honest? Whom do I trust?

I highly recommend Bar Harbor Shuttle. They were so considerate when flight delays caused us to…read moremiss our arranged shuttle time. A driver returned after hours to pick us up at Bangor and deliver us safely and comfortably to our hotel in Bar Harbor so we could join our group tour. The van was roomy and comfortable, and the driver was friendly.

It was so refreshing to find a company that is both helpful and honest. Erica spent time with me to…read moreanswer all my questions and help me figure out what was best for me, even if that meant I may not chose her in the end. I highly recommend choosing Bar Harbor Shutter!

We were on vacation, our roadside service company recommended R and R, they were able to help us…read moreget back on the road quickly, repairing a radiator hose leak. Very much appreciated!!

Randy figured out I have a major engine problem. He knew not to go deeper, which saved me some…read moremoney. He let me know my V-8 would likely limp home safely enough on 7 cylinders to have my own mechanic replace the engine. He also found that my birds nest of a wiring harness had a wire rubbing and grounding out on metal, which caused all of my problems in the first place. I wish I had found him before I was 3,500 miles from home.

We wanted a way to explore the park and thought that a tour would be the best option. They offer a…read morestandard tour and a premium tour. We chose the premium tour which is between 3 1/2 to 4 hours and has 4 stops vs. the classic tour which is 2 1/2 hours long and has 3 stops. The narration is very good and the tour guide knew his stuff. I just felt that the tour was geared for people with limited mobility. During the stops, we didn't really have enough time to explore.....especially on the last stop (Jordan Pond House). They have a restaurant there with a beautiful outdoor area on the water. It is famous for its popovers. I thought for sure, we would be able to sit down a little and have some, but the tour guide talks about the popovers and then says, we won't have time to try them. My friend and I ordered them anyway and brought them to the bus to eat. So all in all, the tour was good, but if you want a more active visit to the park, you should check other options. If you take this company's tours, the shorter version would be sufficient, and then maybe you could do some exploring on your own.

Definitely the best way to explore the entire park in a day. It's guided with a local experienced…read morefor several years about the area, the history, and sprinkled with a bit of silly jokes. Sure, you can have your rental car and experience it yourself at your own pace, but why not go around with someone who already knows the way. This tour group goes around in a shuttle bus and gets special bus parking at each stop. Those four or five stops can get crowded! Especially the ones with the restrooms. Prior to each scenic stop, you're given the heads up of what to expect, thrown in with some interesting facts, and tips on what to enjoy. The island is so big, it is just way more convenient this way, to learn and explore one of Maine's biggest attraction. This tour is so well done and people know it; reservations book quickly so plan accordingly!

I was played like a fool by the nice people at MDI import…read more I came from Portland my car over heated. I added fluid and brought it in the next day. I also asked for an oil change and to check the break lights. 5 hours of labor later I got my car back Oh. They never found the problem for the overheating. Theu did have to fix a wire for the break lights and somehow that took 1.5 hours. I really feel like they took advantage of me because I was from away. To tune of $500 Stay away and find another garage.

they took me in last minute, between appointment, and did a VERY thorough check of my engine light…read moreproblem. he was very knowledgeable and didn't rush. charged me a minimal fee for a lot of effort. will definitely go back with any problems or maintenance.

Two of us rented bikes and had an outstanding experience. Sky was very patient and accommodating…read more(both with maps and answering questions about our potential route). The bikes were in excellent condition and a pleasure to ride. I would highly recommend this place if you are in the area and want to ride - a great way to take in the amazing scenery!

We rented kayaks from this spot as we don't own our own kayaks yet. The reservation and pick up…read moreprocess was easy and stress free. We picked up our pads and paddles in store and then picked up our kayaks by the Lake where they were locked up. Convenient and stress free if you don't your own kayaks snc sent to get out on the water.

Great service, fast and efficient. Found a nail in the tire…read moreof my rental car, called Island at 7:30 AM, drove there from the campground and the tire was patched and I was on my way before 8:30. Efficient, no nonsense service. Thank you!

So grateful they could fit us in right away for an emergency radiator hose replacement…read more while we were on vacation. They even made an extra 4:30pm parts run so we could get it back same day. If you are visiting MDI and need emergency service I recommend you call them 1st.