Went for a windshield replacement and I needed to go to the bathroom. The lady behind the desk…read moresays they have no bathroom for customers. Yet on the website it says they have a waiting room? Good Lord, I hope you can hold it.

Great place for a quick windshield repair! Owner/Veteran Steve working on the windshields we wait!…read more Thank you for your service!

I am writing to formally dispute the denial of my lifetime warranty claim following a faulty…read morewindshield installation at your McAllen, TX location (3620 N 23rd St). The windshield installed on my truck leaked water the causing some damage to my speaker system. To prevent further damage, I applied a small amount of regular glue to seal the leak temporarily. The next day, I returned to the facility during my lunch break to request a proper fix under the lifetime warranty. I was told by CSR John Manning and Manager Sam Martinez that my warranty was voided due to the glue application -- despite the fact that the glue was only used to mitigate the consequences of their poor installation. I also contacted Safelite's corporate office, but was again told that I had voided the warranty. This response is unacceptable. It implies that customers must allow water to damage their vehicle in order to preserve warranty coverage -- a position that is unreasonable and unfair. I am requesting: A full reinstallation of the windshield at no cost Inspection and repair of any water damage caused by the faulty installation Written clarification of your warranty policy regarding emergency mitigation actions taken by customers This situation has cost me time, money, and unnecessary stress. I trusted Safelite's reputation and warranty promise, and I expect accountability for the workmanship provided.

Tried to make appointment but your phone system won't let you talk to a human. After reading the…read morereviews decided this isn't the place to go.

Solamente para comentar que vinieron a instalar una ventana que no puesiron nueva solo usaron 2…read morevidrios con una pegadura clara y encintaron la ventana se m3 cobro muy cara para solo hacer eso muy mal trabajo y voy a hablar con la oficina

Great service jesse did a great job on changing my windshield he is one of the best he also fixed…read moresome rock chips i had on my other truck great quality jesse knows what his doing

Thank You for they fast ando quick service The repair was…read moreeasy and affordable price Teo thumbs up

From the owner: Here at J3 Auto Glass, LLC we specialize in Windshield Repair. Our number one priority is customer…read moresatisfaction. Our job is not done until, you the customer, are 100% satisfied. With several years of experience in the Windshield Repair industry, we take much pride in the services that we provide for our clients and customers. We strive to be the best Windshield Repair company in the Rio Grande Valley, Our expert windshield technicians have a combined total of 10 years of experience in this field, We made an effort to hire the best so that you our customer, can receive the best results in today's market.

Best service ever! Fast and furious windshield repair. Love your service and your time. I'm sending…read moremy people over to you. I took a picture of my chips. They disappeared!

Welcome to Low Price Auto Glass in McAllen, TX…read more Our policy is to beat any listed competitors price. We offer many automotive and residential services. We are mobile as well. Please feel free to call us (956) 683-0900

Very poor customer service after the sale, after numerous phone calls, owner does not return calls.read more

My window was broken while at work, I called around and everyone was telling me to wait till…read moretomorrow, I called Auto Glass Guys and Stephen answered the phone. I told him I needed a driver side window for my mustang and he said he could get it. I would highly recommend him to anyone in need of his service. Professional and great price. Save yourself time calling around and call him 1st. He removed all the broken glass and installed new window.

Highly recommend!!!!! I called them after hours and left a message. I called back as soon as they…read moreopened the following morning. Darren already had the window looked up and said he could get it same day. Four hours later we had a new window. They were so excellent to work with and sooooooo much cheaper than our estimate from Safelite! I will be spreading the word about this great small business!!

Started having leaking in my truck after they replaced my windshield. They refused to correct the…read moreproblem and/or replace the windshield. They refused to accept any responsibility. Very disappointed. Summer 2022. Harlingen TX.