1. Heritage Woods

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    Winston Salem, NC

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    Heritage Woods

    5.0 (1 review)
    Open • 9:00 am - 5:00 pm

    Heritage Woods Photos

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    10 years ago

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    Homestead Hills

    Homestead Hills

    2.3(15 reviews)
    1.1 mi

    Please READ THE REVIEWS! This an under staffed horrible place. They use agencies CNA'S. They can't…read morekeep anyone on staff. Michelle and Amelia were excellent. The worst part for me was seeing those sweet residents setting in front of the TV. I bet in there younger days they never thought in a million years this was what their lives would be like. My father was in skilled nursing. The staff is not the best at all. I personally think they need to retrain their staff to be more compassionate, more loving and caring because one day they will be old and they'll want someone to be kind to them. I just don't like walking and seeing residence sitting in front of the TV and no one talking to them. we were talked to them and they would light up like a lightbulb. You need to have conversations with them and be there for them. I know you have work to do. I would see them hand out the food and I would think to myself I wonder how cold that food is by the time they get it. I'm just so grateful that my father is not in there anymore and I don't have to go in that horrible place anymore. Just always remember look for a good place for your loved ones don't let anybody mistreat them always be an advocate for your loved ones. I just wasn't impressed at all. It just didn't impress me at all. I think they really need to redo or rethink their staffing situation and trained them better. What made me so mad was my mother had to go in there so many times to put my father in a chair or to put him back in bed because he could never get anybody in there to do that for him. He had back pain because the chairs they have in the rooms are horrible. Put comfortable chairs in there for the people to sit in there. They're older they hurt worse. You need to rethink your room situation. The rooms are not big enough for two people. You need to make them all private rooms. It was horrible. You have to keep walking back in front of somebody and they don't have their personal space. I don't think that's right. Please do better that's all we ask is do better.

    More staff and caring staff My experience was awful The food was terrible but some of the staff…read morewere worse than terrible.

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    Homestead Hills
    Homestead Hills
    Homestead Hills

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    Arbor Acres United Methodist Retirement Community - Artwork on the property, one of many

    Arbor Acres United Methodist Retirement Community

    3.5(2 reviews)
    4.2 mi

    Albert acres is a mixed community of small homes , apartments, assisted living. From the moment you…read morego through the checkpoint, you can tell it is a very quiet and private community the employees care very much for the property as well as the residence and provide an exceptional quality of care for all of the people residing here. The property is very inviting to walk around as they have a small pond, lots of artwork on the outside, and the inside most buildings are connectedand you can walk from building the building without having to go outside. This is a higher end residential community, so it is a bit expensive to live here but as I stated the quality of care is exceptional, whether you are living on your own or assisted living.

    I work as a sitter for a client in Strickland Place. The CNA's when I'm working here are rude and…read moreunfriendly. On multiple occasions I have heard them talking about the residents loudly out in the halls. I have even heard them talking about the resident that I sit with. One of the CNAs said that the resident under my care, "is very rude and when I see her call light on when I'm working I purposely don't go in there because I don't want to deal with her" what if I wasn't in the room with her and there was an emergency? Another one of the CNAs took a very ugly tone with my client and said, "I don't know I'm not in her brain" when the resident asked when the nurse would be coming in with her pills. I found this very disrespectful and I personally would never speak to a resident or any person that way. Another thing is that they take up to 30 minutes to even come into the room and see what the call button was pushed for. The nurses, food service workers, and other employees are very nice and the facility is always clean. The only real problem i've seen is with the CNA's. f

    Photos
    Arbor Acres United Methodist Retirement Community - Well-maintained landscape

    Well-maintained landscape

    Arbor Acres United Methodist Retirement Community - Main Entrance & Security Booth

    Main Entrance & Security Booth

    Arbor Acres United Methodist Retirement Community - Main entrance with security checkpoint

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    Main entrance with security checkpoint

    Heritage Woods - retirement_homes - Updated October 2026

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