My experience with Pennybyrn has spanned 24 years between being an employee and a family member of…read morea resident. From both sides, I can without a doubt share how amazing this community is. My Grandfather became their family and developed the best relationship with his caretakers. I never worried about the care he received, because it was always at the level where I would have cared for him. I expected the best, and he received it. When he passed, his entire household mourned along with me. They will still share an endearing or funny story from their time with him, and it really touches my heart to know their relationship was so strong. Pennybyrn has some of the lowest resident-to-caregiver ratios in retirement living, and this is designed to allow extra time to build relationships, give extra care, and support enjoyment of life and home. As an employee, I can share that this company will go to bat for its team and try to give the best of every penny and benefit possible. Pennybyrn is non-profit, meaning every dollar that comes in goes right back into resident care. When they give annual increases, free meals and amenities, and continue to keep benefit costs some of the lowest in the industry, they have strategically and thoughtfully given to their employees at great expense. Pennbyrn truly loves their team and will do whatever it takes to keep them happy! Please keep in mind that the other reviews listed here are subjective to each person's experience. Pennybyrn isn't perfect, but their mission and values are carried out in everything they do. You can come into the healthcare households right now and sing along to "My Girl" with a live band and dozens of residents singing and dancing along. There is a quality of life here that is unmatched, and the residents deserve to live each day with love, compassion, excellent care, and family. That's what Pennybyrn is all about and they deliver on their mission to "Demonstrate God's love to every life we touch".

I would highly recommend NOT sending someone you love to the rehabilitation facility. They did not…read moregive my mother the care we expected and hoped for. She was happy with her physical therapy in the hall and stairs for several days but then was isolated to her room for therapy. She had to stay in her room with the door shut. She went in with back issues, came out with COVID and passed a week later. They knew. Horrible place.

This retirement community has different types of senior care available, from single homes,…read moreapartments, rehab, to assisted living. The grounds are beautiful to walk, plenty of parking. The trees , plants, etc are well maintained all year keeping the community looking beautiful! The staff in the places I dealt with them were courteous and friendly as well as helpful. My understanding is that the residents are very happy living here. Definitely a place I would like to live in when I am retired.

Albert acres is a mixed community of small homes , apartments, assisted living. From the moment you…read morego through the checkpoint, you can tell it is a very quiet and private community the employees care very much for the property as well as the residence and provide an exceptional quality of care for all of the people residing here. The property is very inviting to walk around as they have a small pond, lots of artwork on the outside, and the inside most buildings are connectedand you can walk from building the building without having to go outside. This is a higher end residential community, so it is a bit expensive to live here but as I stated the quality of care is exceptional, whether you are living on your own or assisted living.

I work as a sitter for a client in Strickland Place. The CNA's when I'm working here are rude and…read moreunfriendly. On multiple occasions I have heard them talking about the residents loudly out in the halls. I have even heard them talking about the resident that I sit with. One of the CNAs said that the resident under my care, "is very rude and when I see her call light on when I'm working I purposely don't go in there because I don't want to deal with her" what if I wasn't in the room with her and there was an emergency? Another one of the CNAs took a very ugly tone with my client and said, "I don't know I'm not in her brain" when the resident asked when the nurse would be coming in with her pills. I found this very disrespectful and I personally would never speak to a resident or any person that way. Another thing is that they take up to 30 minutes to even come into the room and see what the call button was pushed for. The nurses, food service workers, and other employees are very nice and the facility is always clean. The only real problem i've seen is with the CNA's. f

The caring staff. The interact with the residents very well. Participating in the various…read moreactivities. They are very supportive and loving to all they care for.

Very nice retirement home. I did a vendor fair here and all the residents were so happy and full of…read morelife!

I am presently looking for a future home for my elderly mom. I visited serveral independent living…read moreretirement homes in my area recently. The happiness of the resident & quality of care is the most important thing to me. All of them have wonderful events several times a month that anyone can attend to see if it will be a good fit. This particular retirement home is very welcoming & the staff is excellent. This was their one year open anniversary party with a live band.

This is a wonderful community for Independent living with exceptional amenities. Heather whom I…read moretoured with gave excellent guidance and made me feel this was an amazing option for independent living.

There can't be many CCRC's in this world that are better. We have lived here for 6 plus years and…read morecouldn't be more grateful for life in o senior years.

My in-laws LOVE living at wellspring. They have more friends, more activities and help when and if…read morethey need it. We love their villa too! It's a beautiful facility. Staff seems to genuinely care.

Toured the facilities during their Holiday open house and was impressed w their attractive single…read moreand double rooms at this assisted living facility. It has many fine features to keep the residents busy and happy. It has lots of living room spaces for residents family visits and even a large room to entertain in with a kitchen, large dining table, tv and sofa enabling one to host a private party or dinner. Staff seemed very friendly and prices are in line and in some cases less expensive than skilled nursing facilities. I interviewed the residents in the dining area and they seemed content w the accommodations. If ever you find yourself in need of their services the friendly staff would be happy to show you around and fill you in on the particulars.

Friendly staff! They care about the residents who live here and communicate with families often!read more

I highly recommend this facility. The staff is so friendly and professional. It is immaculate,…read morealways smell fresh and clean. My mom became a resident 2 months ago and she is happy. The staff keep the residents very active, they have a calendar of monthly events that include, art projects, games, music, exercises, etc. All are on a great schedule for their meals (B, L, D & snacks). I saw nothing negative in the facility. It's the best senior assistant center, specialized in memory care that I've ever seen. From the Director, Asst. Director, Nurses, Dietician, Housekeeping, Cooks, Front Desk Clerks, and all other staff members, way to go, hats off to you ALL! Best Regards, Georgia