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    Herbs By Merlin

    5.0 (1 review)
    Open 10:00 am - 7:00 pm
    Updated 2 months ago

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    7 years ago

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    Sara's Mediterranean Food Market - Falafel

    Sara's Mediterranean Food Market

    4.3(70 reviews)
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    Great food, fast and friendly service. Love this place. When you're done hot up the supermarket and…read morefind food products to take home!

    I rarely leave reviews, but after my experience at Sarah's Mediterranean Cafe, I feel like people…read moredeserve an honest heads-up before spending their money here. Let me start by saying that the food itself is actually good. The flavors are solid and you can tell the recipes are authentic Mediterranean dishes. If this review were based purely on the food, it would probably be decent. Unfortunately, a restaurant experience is not just about what ends up on the plate it's about service, value, and how customers are treated. That's where this place completely falls apart. First off, the service was extremely inattentive. From the moment we sat down, it felt like we were more of an inconvenience than paying customers. The waitresses seemed disinterested, barely checked on the table, and when we tried to ask questions about the menu or request anything simple, the attitude we got back was surprisingly rude and dismissive. It felt like they wanted us to order quickly, eat, and leave without asking for anything outside of the most basic transaction. One thing that really stood out was their refusal to substitute sides. At most restaurants, asking for a simple side swap is a completely normal request. Here, they flat-out refused with zero flexibility or willingness to accommodate. It came off as unnecessarily rigid and frankly pretty unfriendly. When customers are paying premium prices, a little accommodation should not be too much to ask. And speaking of mistakes they forgot my fries entirely. My meal arrived incomplete, and I had to point it out. Even then, it didn't feel like it was taken very seriously. No apology that felt genuine, no urgency to fix it, just a very casual reaction as if forgetting part of a meal was no big deal. When you're charging the prices they do, attention to detail should be the bare minimum. That brings me to the pricing, which honestly feels way too high for what you get. The food is good, but not nearly good enough to justify the price point when the service experience is this poor. There are plenty of Mediterranean restaurants where you can get equally good if not better food while actually being treated like a valued customer. Overall, the biggest takeaway from my visit is that good food alone doesn't make up for bad service. Restaurants succeed when they combine great meals with hospitality and basic respect for their customers. Unfortunately, that balance was completely missing here. Between the inattentive staff, the rude attitude toward simple requests, forgotten items like my fries, and the high prices, the experience left a pretty bad impression. I really wanted to like this place, but the service made it hard to justify coming back. There are too many good Mediterranean spots out there to spend money somewhere that treats customers like an afterthought.

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    Sara's Mediterranean Food Market
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    Sara's Mediterranean Food Market - Piece of pistachio halavah notice all the nuts

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    Piece of pistachio halavah notice all the nuts

    Herbs By Merlin - herbsandspices - Updated May 2026

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