At first, my psychiatrist/nurse practitioner was really kind, caring, and considerate. Within…read moremonths, he started calling me to the back 30 minutes after my appointment was scheduled. He gave me a prescription for a med and it worked good and then the next refill, my current pharmacy changed manufactures and the it made me feel very sick. I called and left a message to let him know and he suggested that we send it to a different pharmacy which worked out the first time. Last month, he sent the med to the wrong pharmacy and I have been trying to contact him since. No response, the pharmacy reached out to him several times and he won't answer. Why would you put someone on meds and just stop responding? This med is horrible stopping and then starting again. I won't be back.

They lost my records like a month after a left. Impossible to reach anyone. Theyre very mean and…read morewont answer any phone calls, emails, or messages. They dont give quality care because they just dont listen to their patients. My doctor tried to talk to someone higher up to get me a subsidized rate for community therapy and the guy said that I "would be greatful unless I paid for it." He also said that I wasnt having hallucinations. I was diagnosed with a psychotic disorder and hospitalized not long after.

I stopped in and asked if any of the therapist had a long couch which I require for a disability…read more They never got back to me. I actually inquired twice and got no response.

The front desk staff is helpful, and the waiting area is clean and relaxing. My therapist Rachel…read moreLawley is incredible. She builds me up and makes me feel like I'm doing a great job. 10/10 recommend.

Andrea is kind yet firm in looking inward and getting to the source of finding freedom and…read morehappiness within yourself. She is very encouraging, insightful, and practical. She was also extremely understanding when I had an out of my control circumstance and had to regretfully cancel an appointment last minute. After trying 4 different therapists, I finally am settled and very grateful to have found her.

I've been seeing Andrea for over two years now. I can honestly say, after years of "fake"…read moretherapists, she's a breath of fresh air. Andrea works diligently with you to find and express your authentic self. She doesn't shy away from giving me the tough love that I need to keep pushing myself to be the best version of me that I can be. For the first time in my life, I feel like I've got a champion behind me, cheering me on.

If I could give NEGATIVE 10 I would. Please, please, please do not go to this place if you are…read moreserious about mental health services of any kind. The VA sent me here for marital counseling and I quickly discontinued services because the counselor told my wife to leave me multiple times due to my mental health, not bad treatment. Then I tried to get my records for continuity of care for my psychiatrist and my VA claim. They tried to charge me $27 for 4 sheets of paper. They end up giving it to me for free after a 20 minute back and forth (one lady came to the front and said those notes belong to the counselor and she didn't think patients should have THEIR OWN records.) girl what...?! LOL. Anyway, I open the package and it's 4 pages of scribble scrabble. I called them back to make sure I was seeing what I was seeing and the office manager said that's how they do it and the notes are only for the counselor and not for any other purpose but to remind the counselor of the sessions. I said so if this is some sort of health care facility similar like going to the Dr. and they have notes, they would chart it electronically. Why would you not do the same because it's 2025....? How can my psychiatrist effectively treat me if she can't read what a licensed therapist is saying about my mental health progress?? She said oh well not my problem and hung up in my face. Not only was the counselor terrible at her job (and charting), the office is ran like it's stuck in 1982. I will be reporting them to the Veterans Advocate to remove them from the community care list. IDK why they would even send me to this low budget mental health place in the first place.

After 3 years of hassle with UAB Psychiatry, then 3 more with the infamous Grayson & Associates…read morewhich for some reason has a monopoly on mental health services, I was so blessed to find Pitts and Associates. You get a familiar family feed, the receptionist is so friendly and welcoming, and the doctors are compassionate & knowledgeable; not giving dangerous old fashioned meds or trying to make a quick buck. This isn't a pill mill if that's what you're looking for. They listen to the patient and aren't afraid to take you Suggestions into account.

Mallory is by far the best counselor I've ever been too! From the moment I stepped into her office,…read moreI knew I would be comfortable to delve into my deepest/darkest thoughts with her. Her ability to listen, provide insightful support, and knowledge of her trade has provided me with an arsenal of tools I can use to get through those tough moments even when she's not physically there to talk me through them! Not to mentioned, her get-after-it attitude is inspiring as she encourages you to face your struggles head on to overcome them. Each time I walk out of her office I'm inspired to continually work through my scars/deepest struggles to align myself with the ideals/intentions I have set for myself. It's safe to say I trust Mallory, and I will continue to see her for a long time coming. Cannot recommended her enough!

From the owner: I specialize in treating eating disorders, depression and anxiety from 3 years of professional…read morecounseling experience. I view the therapeutic relationship as a journey where I am merely a guide to the healing inner self.

Horrible experience with Jennifer Reynolds. She is rude, inconsiderate and demeaning to clients as…read morea "professional" counselor, in fact I wouldn't even call her "professional" because that's exactly what she is not. Jennifer likes to demean her clients, talk over them and gets frustrated at the smallest things. Jennifer would do well going back to whatever "credentials" that she has in counseling and relearning the basics because it is very evident counseling is not her strong suite.

From the owner: J Reynolds Counseling & Consulting consists of Jennifer Reynolds. Jennifer is a Licensed…read moreProfessional Counselor (LPC), Licensed Professional Counselor Supervisor (LPC-S), and a Board Certified Telemental health Provider (BC-TMH). She has been a counselor for over 10 years and has worked with clients in many different settings including residential programs, agency settings, in-home settings, and office counseling. From Jennifer: As a counselor, I treat the person and not the symptoms. I have been a counselor for 11 years and I know the importance of the counseling relationship and having a strong therapeutic alliance. I make sure that I develop a counseling relationship with all of the individuals that work with. I work with all different races, genders, and populations. I work with children (starting at age 4), adolescents, and adults. I have experience and training with with anxiety, depression, healthy lifestyle changes, abuse (victim and perpetrator), addictions, disordered eating, trauma, mood disorders, LGBTIQ+, and other negative feelings which can hinder a person's lifestyle.