I haven't been here in about 10 years, so 4 of us tried it out on a Saturday evening. We wanted a 'nice restaurant' dining experience, but with no reservations, other restaurants in Mentor had some long waits. We came here, and there was no wait- in fact, it wasn't busy at all, except at the bar. That should have been a sign. As others have stated, the place is really outdated, so that was a disappointment. Menu prices were very high. 2 of us got the pork chop special- pork chop with onions/bacon/mushroom, with baked potato, roll, and vegetable, and included pie- only choice on hand was banana cream. This meal was not worth half of what it cost- no gravy or sauce with the pork chop- it was terribly bland tasting and dry with no seasonings or anything. You HAD to eat it with a mouthful of the onion/bacon to even eat it. The vegetable was simply corn in a little bowl. Something I'd nuke for a minute at home. Very bleh. Even the rolls were plain. The butter was rock-hard. At such an expensive place, I would expect some sort of mixed vegetable, or steamed broccoli at the least, and the bread to be served with butter that was softened. Honestly, when I looked at the meal, I thought it'd be something an old single person who doesn't cook would be OK with. It was completely disappointing. I also kept thinking, for half the price, we could've got a WAY more appetizing meal at an Applebee's. One of our teens got the cheeseburger and fries. Acceptable and what you'd expect, nothing to rave about. The other got shrimp parmesan. That was the only impressive meal- large shrimp, with lots of pasta. Enough left over for another meal the next day. Our server was very nice and attentive, but I think we were her only table at the time. I seriously don't know how they stay in business. We certainly won't go back. read more

this is such a great place if you are looking to sit on a beautiful patio or listen to the occasional live entertainment!! It's perfect for large parties - we are never disappointed when we go here! Try the salmon, you won't regret it. read more

Really enjoy this place! Great food, old country club vibe! Also a nice outdoor patio! Prices are very reasonable, and it's fun meeting people that have been going there for years! read more

I love Hellriegel's. I recently had a wedding there and it was amazing -- so beautifully decorated and the food was phenomenal. The staff at the wedding were all very kind and quick to respond to our needs. Separate from parties, I enjoy going here for dinner or for a few drinks. Their patio is the perfect summer spot. The hanging lights and gardens makes it a very relaxing and romantic spot for a quick drink on a summer night. All and all, Hellriegel's is a great spot owned by an amazing family! read more

wow first time out for thinks giving for the wife and I in years we both enjoyed the wonderful thinks giving meal that we feel was priced well and to taste all smiles please see for your self and enjoy , As for staff down to Earth and there for your needs Only knock Ice tea on light side no taste to it will we in Dine there again for Sure read more

I took my mother here for Mother's Day. I grew up coming here a few times a year with my parents. We haven't been here since the late 70s. I was glad when I realized it was still here and thought how nice it would be to take my mom. I have such fond memories of coming here. The food was always good. I know this place was always pricey but I was in shock when I saw the price for the buffet. $29 per person! That price was ridiculous especially for the handful of items on the buffet. My husband got the buffet and was very disappointed with the limited choices. Food was good except the pasta was cold he said. My mom and I both ordered the lamb chops. They were $16.95 and didn't come with anything. If you wanted a salad, potato, or some green beans, add another $4 for each. I ordered the salad with French dressing that is supposed to have blue cheese crumbles in it. There were no crumbles, just barely crumbs. I mean tiny, tiny specks. My mom and I both ordered hot tea. They didn't have any tea spoons on the table so I asked for some and was given large soup spoons. I then asked specifically for a tea spoons for my small cup of tea and was brought an ice tea spoon. Seriously? You don't have spoons? They only had two choices for children, chicken tenders or burger both with fries. My son's burger was almost $15! The prices are like the prices I pay when eating out in Manhattan. There was nothing in our meal to justify what they charged. Our bill was almost $150 and no one had any kind of alcohol. It was nice to go down memory lane, but we won't be back. read more

Our family had a luncheon here after my father's funeral, Kristina was very helpful in planning this event on short notice. We got many compliments on the delicious food, and the room was beautiful and spacious and allowed us to visit with our friends and family and reminisce about our loved one. Our family has enjoyed going to Hellriegel's for many years and highly recommend it for dinner and events. read more

I have dined at Hellriegel's Inn multiple times. The food was delicious whether I ordered it off the menu or it was for a private event. Their house dressing is amazing and I wish I could purchase it by the gallon. The staff was friendly and helpful. When there for a private even the staff is more than accommodating when it comes to requests of specific wants for the special event. Their patio offers a nice outdoor space for all ages when the weather is nice. I can't wait to go back again! read more

This was my first - and last - experience at Hellreigel's. We attended for the $25.95 Easter buffet. The main pain point was the incredibly slow, and almost incompetent, service. - We waited 20 minutes to get our drinks (sodas and waters). According to the waitress, "it's the busboy's job." - No drinks were ever offered to be refilled. - The buffet ran out of roast beef, yams, mashed potatoes, and tiramisu. - Each time I walked through the restaurant (to be seated, to and from the buffet, on my way out), a server crossed in front of me without so much as an "excuse me" or an "after you." As others have written, the banana cream pie was pretty good, but please, save your money and your time and go to Bob Evans. read more

My husband and I had our wedding reception at Hellreigle's in their banquet room. I didn't quite know what to expect when we first went in for a tour, but were blown away right from the start. We checked out multiple venues and this was by far the most accommodating and reasonable. Kristina was so welcoming and outgoing. She really made us feel comfortable handing the torch off to her. I struggle letting anyone else take the lead on planning/setup. The food/drink was delicious and affordable. We were given so many options to make our day a perfect one. There's no place I would have rather had my reception. In the end, I would absolutely recommend Hellreigle's Inn for dinner/drinks/banquets anytime. It's worth every penny! read more

This is being spoken from someone who works in the industry, never writes reviews and is just warning you to save your money. Our first time at Hellriegel's for a birthday dinner and it will be our last. Chris was our unpleasant server and the place was quite dusty (first impression), men's bathroom was under construction and very stinky. Menu was exciting to think about until we were informed they were out of lobster... and until the food arrived.. Shrimp cocktail and the prime rib were decent.. everything else was horrible and horribly over priced for not only the quality but the portion. The salad was all iceberg and cheap bottled dressing (claiming to be 'the house) and the rolls were hard and obviously out of an open bag. The luke warm cream of mushroom soup was wayyyy salty, and filled with a flour taste. I ordered the seafood platter, excited to have fresh fish and received frozen fried, mushy fish.. For $28 you would expect a broiled dish and the menu never indicated a fried, greasy platter. My boyfriend ordered the 'porterhouse' (in disguise we called it) for $30.. We then had an argument with the waitress as to how it was considered a porterhouse when it was just a weak T-bone cut. She was clueless. The banana cream pie consisted of a cheap thin pre-made pie crust, filled with cheap banana pudding and topped with a redi-whip shot... needless to say, it was mash, not pie. Now our tummies hurt from low quality, over priced garbage and we wasted way to much money on a 'fancy' landmark of Northeast, Ohio. Not what we were expecting, and we dressed up for no reason :( read more

This is an incredible business. My family has planned several events at Hellriegel's, including a wedding, and the service was incredible. It is a beautiful location, exquisite food, (friends are still talking about it!) and amazing service. They did everything to make our time wonderful and I cannot thank them enough. I would love more people to know how amazing this place is. I definitely have great memories, I hope others can too! read more

Wife and I took visiting friends to dinner. Sorry to say the food was less than appetizing . Our dinners arrived cold and two orders were wrong. The service was slow and our waitress was not very friendly. We were embarrassed due to the fact that we boasted the popularity of the restaurant and its excellent food suggested to us by another patron. Very disappointing, will not return. Didn't even get an apology for order mix up or cold food! read more

The food was very bland. When paying over $20.00 for a chicken dinner (which is not very often if ever) expected it to be delicious was anything but, most bland dinner ever, even the baked potato bad. Seafood platter was also very poor quality. I don't care how high class of a restaurant this is suppose to be the food is not! The only good thing was are waitress she was friendly and great but it doesn't help paying over $100.00 for food we didn't even enjoy. Would never go there again or refer someone there. read more

Absolutely horrific! Large group attended hellriegels for a luncheon following a funeral (the owners were related to the deceased). First impression of the building was that it was old, outdated, and dirty! On to the food...since drinks weren't offered (really?) other than water and coffee, I opted for a cup of coffee. Upon putting several of the individual creamers in the coffee, it immediately curdled! Taking a closer look at the creamers, they had expired two weeks prior. Ok, on to meal. Buffet style....fine...until you see the food. Large bowl of iceburg lettuce with chopped tomatoes and cucumbers...although it appeared fresh. The salad dressings (three options) looked aweful! Cold, plain, white dinner rolls. Green beans out of a can with bacon, fried chicken patties with white gravy, and roast beef in gravy. Looked like they just went to GFS and threw it all in a steamer pan. My vegetarian spouse was grateful for the iceburg lettuce (haha)! The desserts were no better....again, GFS quality! Will NEVER, EVER, go back! read more

My family & I enjoyed a wonderful Easter dinner at Hellriegels. Food was spectacular, service was above and beyond. They have been around for years, and I just have never been disappointed. I know we will return. read more

I just left there after a Christmas eve meal with my family and I am extremely mad. In fact it was so bad that I just signed up for yelp to write this review. First of all we had 6pm reservations and we were not seated until 630. No big deal so I thought, but then we had to move our seats for some reason. This was bad because my parents are senior citizens and do not move well. I still was not upset, its xmas eve so I was in a good mood. So we finally, get to the correct table and ask for a booster seat for my son. For some reason this request is ignored and I end up having to get it myself. This theme will continue. No one comes to wait on us for a while, at this time we have been there for 50 minutes and have had no service. Eventually we get a waitress and get our drink order. The first thing the waitress says is "there is a big party ahead of you so everything is gonna be slow". Oh no that does not sound good. So we order our meals( which the menu its very limited and very pricey) and try to have a good time. Our meals come with salad, but it literally takes 30 minutes to get it? We were also supposed to get rolls with the salads, but had ask to get them. When we finally got the rolls, we needed butter which we asked for, but never got. Luckily, we saw some on another table and once again had to get it ourselves. By this time we had been there for probably an hour anord a half and were pretty hungry. Still no food and no sign of our waitress. We needed some more water, but no one ever came to offer, see how we were doing or offer an explanation about the whereabouts of our food or anything. At this point, we had again serve our selves and luckily found a half full water pitcher on another table. Still no food or sign of our waitress. Now I had had enough so I sought out the manager. I could not find anyone, so I asked a barback and after a while out came a cranky old man out of the kitchen. I told him my story and he did not seem very concerned about it. In fact, he didn't even apologize. About ten minutes later we finally got our food. The food was ok, but definitely not worth what they were charging for it ($30-40 per plate). When we got our bill all they took off was $7 off a $200 bill, that was totally unacceptable with all problems we had. I will never go there again and neither should you. read more