This is my favorite bank in Panama City . I first moved here in 2005 after getting displaced from…read moreHurricane Katrina in Bay St Louis , Mississippi . We actually had a business account over there but when we followed our shipping customer at Port Panama City , they were using Wachovia. Wachovia sold to WellsFargo and I started having problems depositing large checks so I talked to Hancock after they took over my personal bank Peoples . They were so delightful and helping. Brenda Parker is one of the best Bank Managers that I've ever met . She always answers the phone and if you missed her, she will actually call you right back. They are very fast to get you in and out and you kinda get to know everyone. And they remember You. Not a lot of banks can do that anymore.

This branch's manager is wonderful. She tried to help me recover funds that the bank had stolen but…read morewas unsuccessful. This is the worst bank I've ever dealt with ... by far. Although this may be their best branch location, the bank itself is awful. If you're in the market for a new account, I strongly recommend you save yourself lots of frustration and go elsewhere.

This branch is faster than the 23rd street location. Usually have at least 4 drive thru lanes open…read moreand they have 2 drive thru ATMs. Inside the tellers are courteous and help with what you need but also are quick to get people out. Fridays are a little busy as are paydays but that is to be expected from a credit union. I try to come to this location whenever I can.

It is true that they just upped the number of debit card uses per month by 300% for us to earn any…read moreof the miniscule 1% yearly interest (which is still more than some other credit unions) we get per month, which isn't really much at all anyway, and yes we have to buy our checkbooks, and yes if we just want to get out of using paperless E-checking (smart checking) and go back to a paper tally then we have to pay for it, and I do know this in my case that Tyndall did my refinance of my mortgage and soon afterwards sold my mortgage to Wells Fargo, but I didn't experience any real problems from that. So, personally, I think that they are pretty good in their RELIABILITY IN SECURITY, accessibility, accuracy and friendliness make them a good local helpful business and neighbor. I just thought someone should put a Good word in too, and I sincerely hope that anyone who has had a bad deal gets some resolution, no one should be hurt especially those that are down and out.

My experience with Wells Fargo has been one of the most…read morefrustrating and disappointing experiences I have ever had with a financial institution. I was the victim of a very clear scam involving fraudulent checks and activity on my account. I immediately reported the issue and filed fraud claims, expecting my bank to investigate and protect my account. Instead, Wells Fargo denied both of my fraud claims and refused to return the money that was taken from my account. What makes this even more concerning is that when Wells Fargo sent me copies of the checks involved, they clearly showed that the checks were written by an individual not the company I was told they were from. Despite this obvious red flag, the bank still refused to acknowledge the fraud. Even more troubling is that there were no fraud alerts, no calls, and no attempt from the bank to protect my account or verify suspicious activity. Customers trust banks to safeguard their money and identify unusual transactions, and in this case, Wells Fargo completely failed to do that. On top of the fraud issue, Wells Fargo also refused to honor the $325 promotional bonus that I was supposed to receive when opening my account. I did not receive the promotional code until after the account was opened, and their own website stated that I could provide the code by calling or visiting a branch. I made multiple attempts to do exactly that. I first tried to give the code to Raphael, who told me he could not accept it. I then attempted to provide it to a branch manager who was in training, and he also refused to accept it. Wells Fargo still is not taking any accountability for their lack of protection in this case. It is very clear they do not want to take care of their customers. I would strongly caution anyone against falling for their so-called promotional bonuses they are misleading at best, especially if you open an account online without working directly with a representative. In my experience, they do not honor what they advertise. This entire situation shows a serious lack of accountability and customer protection. When a bank refuses to stand behind its customers in cases of clear fraud and ignores its own promotional commitments, it raises serious concerns about how they treat the people who trust them with their money. I would strongly urge anyone considering banking with Wells Fargo to think carefully before doing so. Someone needs to investigate them - if you look at their reviews on google, trust pilot, wherever you will see many customers have basically the same type of concern. and they are not a institution that takes care of their customers but they dont mind taking from their customers. and its obvious. I also feel like something needs to be done and addressed before they continue to financially hurt other people.

The several times I've visited this Wells Fargo bank for the ATM and inside once have been better…read morethan others have experience. Each time there wasn't much of, if any, wait to be seen by the teller or pull up to the ATM. The staff I encountered when going inside were pleasant and efficient. My biggest negative is the crappy parking lot with potholes in it and the difficulty of getting in and out of the bank with all the traffic.

Spent 1 1/2 hours calling help line and spoke to 3 different individuals trying to cancel an…read moreautomatic debit on my 90 year old mothers checking account with Trustmark. They told me this could not be done online as it was set in motion 10 years ago by a piece of paper and they asked me to hold for 3rd time (20 minutes). Once again the left hand has no clue what the right hand is doing. Everything is great unless you need "help". Heaven help us the way things are headed.

Proud member of 36 years. Never had to worry about my money. I'm a happy local and there is always…read morea location nearby when I need one. I've had multiple loans over my lifetime of membership and never felt that I needed to open an account anywhere else.

This was the worst banking experience I have ever had. Literally they ask you to be neighborly and…read morethen they confiscate an 84 year old Vietnam veteran's paycheck from Publix and a check his sister wrote to cover his expense with a recent car accident he had. You go in talk to the managers, call the home office, contact the CEO by Linked In and spend hours on the phone trying to fix the situation and they just let you starve for 26 days. I would not bank here.

Working with Cathy King at the Holsberry office in Pensacola is a wonderful experience. She goes…read moreout of her way to get you the answers you need. You have a great employee

From the owner: Champions First Credit Union has a heart of service. Whatever banking needs you may have Champions…read moreFirst Credit Union is ready and willing to help, with great rates and no hidden fees. Anyone who lives or works in the following counties in Florida can become a member: Bay, Calhoun, Columbia, Escambia, Franklin, Gadsden, Gulf, Holmes, Jackson, Jefferson, Leon, Liberty, Okaloosa, Santa Rosa, Taylor, Wakulla, Walton, or Washington.

If I could give it zero I would. Went with my friend to handle some transactions that didn't make…read moresense and the whole time this man was talking to my friend like she was stupid and was horrible to her. She walked out crying. If your customer service is like this you need to hire new people. Absolutely horrible and if I wasn't a sane human I would of punched him in the face. Do better regions

I'm very surprised by the other reviews here, because I have had nothing but good experiences with…read morethis small branch of Regions Bank. Everyone that I have interacted with has been very professional, polite, helpful, and efficient. A couple of the employees have gone above what I expected, even. And they make an effort to pronounce my difficult name, a very personal touch. I am so much happier here than I was with the very large credit union in town, where I banked for almost 30 years. I actually feel that I am now recognized as a customer and a fellow human being. (Obviously, that's a dig at the credit union. Being scowled at, rushed through, frowned upon, and made to feel as if I was an annoyance had become the norm. My daughter still gets deep sighs and dirty looks from their tellers when she brings in her cash from tips.) The fees here are just fine, comparable to everywhere else that I've ever checked. The only thing that I have a problem with is that they still have "banker's hours", lol. They close at 4:30 PM, and it sneaks up on me. But everything else is so good, that I consider it a non-issue. Definitely consider Regions when looking for a bank. You won't regret doing business with this branch.