Marine Thuet is a tricky scammer…read more When my deposit was due, she gave me the 'check is in the mail' trick. When it didn't show up, she gave me the 'we need to take time to cancel and replace it ' trick Then when I finally had to go there to pick it up, there was the $800 scam deduction trick. I would avoid doing business with Marine Thuet & Las Vegas Investments & Reality at all costs in the future.

They manage the condo that I rent. I pay $1400 a month. When I moved in here it was not clean. The…read morerefrigerator has never worked properly, and the freezer doesn't freeze, there are no ice cubes and there is no water dispenser unless you count the water that runs down the side of the refrigerator. I did not sign a new lease so I am supposed to be paying 10% of my rent more a month. I'm on auto pay but they are not taking out all of the rent. They also don't bill me so they wait until The next day to send you late fees but still don't withdraw the extra rent. Marine Thuet is the manager. She is terrible at explaining anything, argues and she has proof in the emails of the extra fees they have asked for. It's exhausting. Has not responded to my work order. I talked with the guy she works with who was here the day I rented and he ignored my request to get the frig repaired. If I have autopay then take out what I owe. No one ever told me I had to pay it separately otherwise why did I set up autopay?

Highly recommended!…read more Shane acted as my listing agent and worked efficiently to get my house sold and efficiently helped with navigating any issues that came up. He was always a quick message away and his effort and dedication was evident from the beginning. He helped with multiple issues that came up including negotiations and repairs. But most importantly, he was honest and considered my best interest in the decisions he recommended, which the other reviews here will also attest to. I actually found Shane through Yelp and am very happy that I made contact. I know who I'm going to the next time I have a real estate-related issue.

Shane helped us sell our condo in a highrise building just off the strip and in the process found…read moreus a house as investment property. I was amazed how quickly he was able to get both transactions completed. The condo was listed at the end of January and in a couple of days we had a firm buyer. This was in a building that had similiar properties that were on the market for weeks or months. Ours was in contract in a few days and closed 3 weeks later. It was the fastest sale of a property that I've personally experienced in my life. Once we had a buyer, Shane focused on helping us negotiate buying another investment property. We found a house in Henderson. The house had just been listed and by the time we were able to get an appointment to tour the house (Feb 10) there were 4 or 5 other interested parties. We liked the house and Shane advised us what to bid. Then we waited, but Shane was working behind the scenes negotiating with the seller's agent. With his skills, he was able to get the seller's agent to accept our bid over the others. It didn't stop there. Once we got the appraisal and inspection reports, Shane was able to get the seller to agree to the lower appraisal amount, saving us thousands off the asking price. We closed escrow about a month after our initial tour of the house. Shane coordinated and negotiated everything for us. Even worked with the lender that I had chosen. He certainly made both transactions go smoothly. We wouldn't think of working with a different agent when we're ready to buy/sell property.

Working with Trip was truly one of the best parts of our move to Las Vegas! From the very…read morebeginning, Trip went above and beyond to help us find the right home. Trip was incredibly responsive, patient, and professional throughout the entire process. Trip took the time to understand exactly what we were looking for, answered every question we had, and always made us feel like a priority. Moving from another state can be stressful, but Trip made everything so much easier with knowledge, honesty, and attention to detail. I especially appreciated how dedicated Trip was--not just showing us houses, but making sure we found the right one for our family. Trip's communication was excellent, and Trip guided us through every step with kindness and professionalism. And you could tell that how happy she is in what she's doing. I highly recommend Trip to anyone looking for a realtor in the Las Vegas/Henderson area, especially for anyone relocating. Thank you so much for going above and beyond. We couldn't have done it without Trip!

If you're looking for a great agent, that listens to your needs, assures your uneasiness and…read moreadvises you like you are family then you should definitely see Mike Bitwinski! Hands down the best! From the beginning of our house hunting search he was extremely communicative and replied to all of my texts no matter what time it was, he took all of our wishlist and budget to create a great list of possible homes to tour and he even took a day to show my family and I our top choices! He did his homework on every single property I inquired about and made a huge impact moving forward in my search to find a house that checked all the boxes. He definitely made the entire process that much easier! I am very grateful and cannot thank him enough for helping us find exactly what we needed. Definitely puts a lot of care and thought into his clients and trust me when I say it shows! If you need a great realtor look no further! Mike, thank you for everything that you've done for me and my family. Mahalo nui loa/Fa'afetai tele lava! (Thank you very much)

I recently worked with C. Kelly Hurst from Havenhurst Realty and Property Management on rehabbing a…read morerental property where the tenant had lived for over 10 years. The home needed extensive work, including new carpet and vinyl flooring, interior paint, garage door opener replacement, landscaping, trash removal, minor plumbing repairs, sliding glass door adjustments, and a full home cleaning. Since I live in California, Kelly handled everything for me as he coordinated with contractors, gathered quotes, and managed the entire rehab schedule. What impressed me most was the speed and efficiency. The property was completely rehabbed and rent-ready in under three weeks. Even more, Kelly secured and placed a qualified tenant before the home was listed on the MLS. I was expecting at least three months of vacancy, but thanks to Kelly's hard work, it was only one month. As a real estate investor for over 25 years, I can confidently say this was the best property management experience I've ever had. Kelly truly went above and beyond, and I highly recommend him to any property owner looking for reliable, hands-on property management or real estate services. Hard to find trustful people like Kelly in Las Vegas.

This was the worst experience I have ever had with a real estate professional…read more I hired Kelly Hurst to sell an inherited Las Vegas condo under extremely difficult circumstances. I live out of state and was very clear from the beginning that, because of my health, work, and the circumstances surrounding the property, I needed to be as hands-off as possible. A major reason I agreed to work with Kelly was his representation that his property-management experience made him capable of handling the eviction, the property, and the practical complications of the sale. What I received did not reflect the level of competence, support, or professionalism I was led to expect. Although Kelly handled the eviction, he did not provide identifying information I requested concerning the former occupants in case I decided to pursue a civil claim related to the significant financial damage they caused. He sent me a video of the condo's contents, but his commentary was unprofessional and conveyed that he resented being asked to deal with the property. My most important personal objective was preserving some of my deceased brother's belongings, consistent with my deceased mother's wishes. Because I could not travel to Las Vegas, I asked Kelly to coordinate access for a basic third-party packing service such as TaskRabbit. I was not asking him to personally pack anything or pay for the service. I needed someone local to facilitate access so that a service I paid for could retrieve and ship a limited number of items. He refused. Even after my financial advisor tried to help facilitate a solution, he remained unwilling to assist. Without anyone in Las Vegas to coordinate entry, I was effectively backed into a corner and ultimately had to authorize donation or disposal of the contents so the sale could proceed. To my knowledge, he did not arrange for the contents to be donated or disposed of either, despite my written instructions. His communication with me was repeatedly rude, dismissive, and defensive. When I expressed that the situation had not been resolved for me, he responded with comments such as, "I thought we were past this." Eventually, the working relationship became so stressful that I stopped communicating with him directly and had my financial advisor serve as a buffer. The closing process created another unnecessary crisis. I realized at the last minute that nothing had been arranged for the notarized documents required from me as an out-of-state seller. I contacted the title company myself. When the need for notarization was confirmed, Kelly pushed back and stated that he had not heard of this and believed the documents could be completed electronically. The title company then had to explain to him that documents being recorded required notarization. This delay created avoidable last-minute stress during an already overwhelming week. Kelly did not have to conduct a substantial marketing effort to locate a buyer. He knocked on a neighbor's door, and that neighbor happened to want the property. I still received an extremely poor financial outcome, lost the opportunity to preserve my brother's belongings, and had to personally intervene to make sure essential closing requirements were completed. I completed this sale despite the representation I received, not because I felt competently supported by it. In my opinion, the service provided did not come close to justifying the commission charged. I would not recommend Kelly Hurst or Havenhurst Realty & Property Management. If you need an agent who can manage a complicated or emotionally sensitive transaction with professionalism, initiative, accurate information, and compassion, my experience strongly suggests looking elsewhere.

Wendy, after sending you my dispute, you did not even acknowledge receipt of my email. After 2…read moredays-I wasn't going to blow up your email so I decided to just post a review. I didn't need documentation for why the deposit was taken, you already provided the full inspection report, remember? In my email I wasn't even arguing the fact that, because of wear and tear some of our deposit would be kept. That is only fair and I am honorable so I didn't mind that. But more than 50%?! if that was the case, I would not have paid for professional cleaning and replaced all of the lightbulbs, filters, patched up all the holes and touched up the paint. Because the 60% of my security deposit would've covered all of that. This saddens me because we had a great relationship with our landlord. We even had a great relationship with the prior property management. You guys only started managing the properly about a year in our last six years and the experience was not a great one. This is why my REVIEW.

In regards to Wendy Beaty, Avoid this property management…read morecompany at all cost. She will play nice like she is your best friend until you sign on to the property. Then she will just ignore you or completely dismiss any of your concerns as a tenant. When we were finally able to move out, getting any of our deposits back was a nightmare. We left the house remarkably clean with no damages to anything. (I have attached the comment from the move-out cleaners stating is the best/easiest clean they ever done. My wife and I called, texted, and emailed Wendy Beaty several times with no response even after the 30 day grace period, Until she sent this short disrespectful message.( see attached). When we finally did receive our deposit back, it was only about half the original deposit which was $3,350.00 with false charges of finding dirt and cleaning the carpet which was clearly done already.

As a prospective out-of-state buyer, my experience interacting with a listing agent from this…read morebrokerage left me with concerns about how my interest as a competing buyer (with my own buyer agent) was communicated and handled during the transaction. I raised these concerns through the local REALTOR® association's formal complaint and appeal process. That process concluded without a finding in my favor, and I accept that outcome. Based on my own experience, I'd encourage other buyers -- especially those working long-distance -- to get everything in writing, ask directly about dual agency and any competing offers, and follow up in writing rather than relying on verbal updates

Horrible and nightmare experience with a first time selling my home. No open houses. Month's on…read moremarket. Told me in person he wouldn't hold me to the six months contract and if it doesn't work out no hard feelings. Once I seen my house not getting sold no social media postings and no effort other than posting it to the MLS. He then threatened by saying he can and will block me from listing my home with any other agent which then cost me more time than I had to get another realtor from there agency that I didnt want. I absolutely do not recommend this guy nor this company. I'll make sure to post this email everywhere.

I have a pretty house. Not a fancy MacDonald Ranch house, but a very attractive lovey home for…read moresale. I did not want those glowy light, expensive property vibe photos. I wanted beauty but realism. Mark understood completely !! And what he delivered was soul-touching.

My go to real estate photographer!! Great service and exceptional quality. Beat everyone's prices…read moreand their quality. Makes the properties look so good that the sellers start to question if they should leave!!

I had such a great experiences using the service of Realtor Lisa Nguyen purchasing my home in…read moreSummerlin. Having recently retired, it was time to downsize. Lisa and her team helped prepare my home for sale by packing, removing junk, repairs, cleaning, and then staging. When the house was completed and ready to be on the market, it looked as new as I first purchase it! Lisa and her team did an amazing job! We received multiple offers. Most of them were above the list price. It was sold on day four with twenty-six thousand over my asking price. Lisa's professionalism shines throughout the entire process. I'm very impressed with her handling of the sale so effectively. She truly cares about her clients. I highly recommend Lisa for your real estate needs.

Lisa was so patient with us. We have so many questions! We have two toddlers and one will be…read moreentering kindergarten soon. We wanted a family oriented neighborhood with a good school district, and since we are from a different state, it was difficult...and so Lisa was extra helpful in answering our questions. Definitely reach out to her because she's so patient with all of my questions.

Excellent Property Management!…read more We've been renting through New Castle Realty and Property Management for over a year, and they've been fantastic. They make everything smooth, professional, and stress-free. They are extremely responsive -- maintenance requests and questions are always handled quickly. The team provides a high level of service and truly takes care of their clients. We feel well-supported and have complete peace of mind. Highly recommend them for anyone renting in Las Vegas!

I have been a tenant in a property managed by Melanie and New Castle Realty for a number of years…read more From my first contact with them to the present they have always been very professional and responsive. Any and all problems with the property have been resolved quickly and with little or no inconvenience to me. I would highly recommend their services.