High pressure, aggressive cold calling team. Fail to recognize the value of a relationship when trying to offer financial planning products. Will tell you that they received your information as a follow-up from an application with Ethos, and when Ethos can't write you for a competitive rate they swoop in with the "oh, but we are not with Ethos...and we can get you rates 1/2 the price of what you are paying today." If that were true, why didn't your crazy low rates for life insurance come through my Ethos application?? How would you know you can offer me rates 1/2 of what I'm paying today if you don't have any of my health information? Reported them to the DOI. read more

These jackasses called me four times in one hour. On the fourth call, I got a live person and demanded that I be taken off their calling list. If this happens to you, please report them to the FCC. https://complaints.donotcall.gov/complaint/complaintcheck.aspx read more

This was a complete waste of time and money. I had an outstanding tax debt of $31,000 ($13,000 of which was tax liability, with the remainder in penalties and interest) with NY State, when I began the process with Heartland in October of 2018. By the time a settlement agreement was "negotiated," my tax liability had ballooned to over $40,000. They suggested to the State that we settle at a number of $2,000 per month with a 10% down payment and told me that the settlement agreement is made prior to negotiating the total debt down (principal, interest, and fees). I had never authorized this, but Ian Clark of Hearltand proposed this untenable number to the State and they accepted. A freeze was placed on all of my bank accounts during my period of being represented by Heartland, which of course I was assured would not happen. They also misplaced an email I sent to them for 2 weeks before they contacted me saying they'd never received it and the State was getting annoyed. I eventually called the State directly, and within 20 minutes negotiated a $660 per month payment agreement that replaced the $2,000 per month agreement. The state also advised me how I could attempt to reduce my total liability, through an Offer & Compromise Agreement, which I will be following up with now. Please do not use this service. They do minimal work and showed nothing but incompetence and lack of compassion or understanding of my situation. read more

Total Scammers!!! They are like ambulance chasing lawyers. They call non stop. If they can't reach you they will call your relatives. Total invasion of privacy. No ethics at all read more

I didn't think anyone could help me. I figured since it was the IRS who could stop them? They entered my bank account. Confiscated my money. But then Heartland called. I don't know if these other reviews are real ppl or competitors, because these guys really stepped up for me. Hard to believe I was just lucky like that. I would recommend these folks to my own family members. Thank you guys. read more

I reported this company to the FCC because I am on the do not call registry yet they called me five times this morning!

These people have been repeatedly calling me after I have asked them to stop. I would be very hesitant to do business with this company. I guess the next step would be for me to take legal action against them. read more

FCC needs to get involved and severely penalize this company monetarily for scamming and calling. They are not abiding by the do not call list. 303-974-2583 and 303-867-5128 are the two current numbers they are dialing from. read more

I thought they were calling about a client's case not trying to sell servies to my client. They give you the impression that they work for the IRS and are there to help you. I believe they are scammers. They call every number they can find on the Internet and harass the crap out of people, they are worst than any collection agency with have dealt with and being a Bankruptcy Firm we deal with a lot of collection agencies. Do not do business with these people. If you need tax help seek help from a professional in your state, read more

Very happy with their services. Timely communication. I would recommend to anyone who is in need of tax assistance.

This company contacted my husband out of the blue about a year ago regarding an old tax issue with the California Franchise Tax Board. We decided to give them a try as the initial pitch was quite convincing. We paid $3,000 to begin their service with the hope they could help us settle our issue with an offer in compromise. After paying another $2,000, the OIC was submitted in October and in late May they called to say the CA FTB wasn't very responsive & we'd be best off just "letting it ride" and taking our chances with whatever FTB collection tactics might come our way & if we wanted them to keep representing us for the next year, we'd need to pay another $3,000. We declined & were met with unacceptable rude responses. It seemed each time their fee was questioned, the tone took a rude tone. That's NOT okay. A week ago we received correspondence directly from the CA FTB regarding our proposed OIC. So now we are dealing with the FTB directly. We should have just done that in the first place & saved ourselves $5,000 and months of frustration with these people that ultimately did very little for a lot of money. I DO NOT recommend this business. read more