Arrived on time, went right to work, thorough but quick....! Informed me of code changes on…read morefireplaces(my house was built in the early 70's) which was something I didn't know, but it's and older house with a wood burning fireplace, so it will remain as it is.

Friendly and informative service. Maintained cleanliness during and after the job. Very…read moreinformative explanations of how our systems work and the status of our fireplaces, woodstove and chimneys. We recommend Honest Fireplace Service!

I requested both chimney inspection and dryer vent cleaning. Kyle and Jeremy arrived at the exact…read moreappointed hour and both services were exceptional! They explained each step they were taking and why they were taking it. Both guys were extremely knowledgeable, efficient, patient, and kind. They made very little mess and left nothing behind except some very clean vents. And they didn't charge me for the dryer cleaning because they said it didn't require anything ... although Kyle had to go up onto a steep roof and work himself into a very tight space to check the condition with a camera. These guys are true professionals; they probably invented the word! I recommend them without reservation and look forward to an annual inspection that I've already scheduled!

Braxton and his team are the best of the best. Their advanced training and certifications are…read morerare! They did a fireplace inspection for my son and were able to show them exactly what to look for in the future. They have also done several of my clients and have 100% positive feedback. Thank you guys for taking care of all of the pecial people in my life.

Had a new cap put on my chimney. They were honest, professional and reliable to get the job done…read more The part had to be specifically machined and it took a while but they can't control the time frame of that. I appreciate their effort and service. Thank you Top Hat!!

I would hire Tophat Chimney for all my house repairs if I could. They were the most honest and…read moreefficient chimney company I came across . Other companies told me I would need insurance and it would be way more expensive than my deductible for a simple fix but with tophat I didn't even hit my deductible price. They make sure the job gets done right and with a fair price .

I have used them several times for work with our fireplaces in our home, Always friendly and…read moreprovide great service!

We went in there to inquire about a mantel on our existing fireplace. The woman who helped us…read moredidn't act like she wanted to even talk to us. I thought she just worked there, come to find out she was an owner. Not real big on customer service here. We'll be looking for somewhere else that cares if they get our business.

i contacted luckys because he was a business listed with the derby businesses listing of…read moresuggestions. the owner of the company (gary), told me on the phone while setting up the appointment for him to come and sweep the chimney told me it wouldnt be over $200.00. gary came out didnt put on shoe slippers brought in all his equipment on multiple trips set up and swept the chimney in about 30-45 minutes. never once went on the roof to check the stack. told me i had no kresote built up and to give him a call next year and charged me $275.00. went to have a fire a couple weeks later and smoke is going everywhere in the house. i called gary the next day and told him what had happened and he was giving a lot of excuses that it wasnt his problem and the wind will push smoke back down in the house. came out later and walked around the outside and then told me i had tree branches too close. did not do nothing to recheck just had his hands on his sides and said nothing he could do or anything he did. i made another appointment with another chimney sweep company and he came out a couple weeks later and tried to put a camera up my chimney but couldnt. he went up on the roof and found the previous owner had put somekind of a cover on the top of the stack. i was charged $200 from this company. i waited until after the holidays to contact gary with luckys and told him what he did not do and yet i was charged for a complete chimney inspection according to his receipt yet he never once went on the roof to inspect the stack and look down inside or clean out up on the roof. i explained to him all i wanted back from him was to be refunded $200.00 since he did not do what i was charged for. he stated he had no money, and hung up on me. i called back and we were talking again and it wasnt going his way and he hung up again i called back and he said he did not have time for this kind of a call and hung up again. this guy is very unprofessional and maybe at one time he may of known how to preform the job. but to be honest this guy should not be doing this job or any other job. i would never suggest this company or gary to any homeowner.

From the owner: Chimney Sweeps, Fireplace Services, Waterproofingread more

Came out said i needed a repair never came back. called the owner and told him i needed a repair…read moreand help operating a buck stove insert. said he'd call back and never did. cost $248. call someone else. Didn't clean anything hardly

We recently had an insert installed and the results are impressive. Scott and his crew demonstrated…read moreprofessionalism and excellent communication skills. The receptionist was courteous and polite. I highly recommend Flue Bird.

So I moved in not too recently and I was told to make a checklist of everything that needed to be…read moreaddressed by maintenance. I proceeded to make a list of a bunch of concerns that I had. I brought this list to the landlord and she made sure to get maintenance on top of it. The maintenance man's name was Greg and he was very polite and professional! He was able to address all the issues in my apartment that I has put on my list! He does a great job and I look forward to having him take care of my maintenance problems in the future! Give this man a raise!

Hearth. Hollow has definitely stepped up their game!!! Thank you so much for the awesome changes…read moreI'm a happy renter

This outfit sent a dilapidated truck with a tank on the back and sprayed outside the home adjacent…read moreto mine What is also strange is that they drove 400 miles round trip to administer the service ! They informed the resident that they must vacate for 2 months following application with no advanced warning. When I questioned the employee what he was spraying he pulled out his instructions and read them in order to find out. He did not know what the directions were and could not substantiate the 2 month vacancy requirement. BTW, He sprayed Demon.

From the owner: At Its Bugs Or Us®, we offer more than just fast, friendly service; we also provide effective,…read morereliable pest control services that you can count on to get the job done right. And to ensure the best results, we use the latest equipment and keep up-to-date on the newest pest control treatments and techniques! Our curative maintenance techniques ensure complete elimination of pest infestations both in and around your home, and our preventative maintenance service keeps those pest invaders from coming back in the future.