They've been taking care of me for years and are a great, attentive team of audiologists -…read morepatience, understanding, professional, always offering good advice and giving great results - highly recommended to you.

I had an appointment with Lindsey to be evaluated, due to increased tinnitus. Scheduling was easy…read moreto do and they were flexible and helpful when I needed to reschedule. Lindsey was friendly and professional. She presented my hearing test (done for free) and gave me good suggestions and resources on how to proceed from here. I feel I received a good evaluation and have what I need to manage my hearing at this time.

Great doctor and staff. Very knowledgeable and friendly I highly recommend!The best practice I have…read moreever had the pleasure to visit.

From the owner: Specializing in: - Hearing Aids & Assistive Devices…read more- Hearing Aids-Parts & Repairing

Taylor and Will are my neighborhood Rumpke guys for garage pickup. During the hectic holidays, my…read moretrash did not get picked up, which I can understand when employees are on vacation & there's an arctic freeze. That is stressful. These two guys are friendly and do a great job - we're very fortunate to have them.

Dr McGuire is simply wonderful! She fitted my new hearing aids after a thorough hearing evaluation…read moreto make sure all the settings were right for me. She explained everything very clearly: how to use them, how to adjust the sound and how to take care of them. When I went back for the follow-up visit, she easily fixed a problem I was having with them, and made a suggestion for how to deal with a comfort issue. I am so grateful to finally be able to hear again! My daughter (and others) no longer has to shout at me or get irritated that I can't understand what she's saying to me. A BIG win! Thank you, Dr McGuire. You and your staff are the best!

Audiologist was good and when hearing aid stopped working they gave me a new one. They have been…read moregood for me.

Kevin is very friendly and informative. The hearing test is free and the office is very nice.read more

I highly recommend this center. The service is outstanding and tailored to your individual needs…read more They keep up with the latest technology and are happy to take the necessary time to make sure you understand your particular needs. Buying hearing aids is not like buying glasses. I would never recommend buying hearing aids over the counter. If it were possible, I would give this site a 10 star rating!

From the owner: Miami Valley Hearing and Balance seeks to provide the highest quality of hearing heathcare services…read moreto our patients by improving each patient's level of independence, self esteem, activity levels, and mental health that can be decreased by untreated hearing loss. We are commited to providing professional and ethical hearing healthcare. Services will be provided in a timely, caring, and pressure-free environment. All patients will be treated with dignity and respect. BBB Member F-AAA (Fellow of The American Academy of Audiology) Licensed and Insured Family Owned and Operated

Friendly staff and excellent care! Great customer…read moreexperience. Always goes the extra mile to help with my hearing.

Purchased a pair of hearing aids from Hill Hear Better a few weeks ago. Had an issue with the app…read moreand one of the hearing aids. I just stopped in and within 15 minutes they had me up and running again. This is what customer service is all about. I highly recommend them.

I got my hearing aids from a large ENT practice group. Their primary focus was on getting me to…read morebuy hearing aids. I did and that was the effective end to the help I received. I wore them about 20 hours in the past 1-2 years. I really need to hear and spent $7K+ on the hearing aids. Long story, short, Dr. Chamberlain was able to adjust my hearing aids and change out the end pieces to a smaller size (lets more ambient sound in) and I walked out of her office being able to hear well - first time. I wish I had gone to her initially. Don't make the same mistake I did.

One of the best and beyond competent doctors in Audiology. Dr. Chamberlain, a daughter of an…read moreAudiologist, is not only using her medical knowledge, but I have seen her order parts and repair the hearing aid of my mother herself. Three times she has saved my mother from buying a new hearing aid where other "stores" with techs would have made her buy a new one, etc. As a Registered Nurse, I am so happy with her services and highly recommend her care. She has done a great job with my 91-year-old mother for the past five years and is always there to help her out when her ears get plugged, or something is not quite right. Thank you so much!

I am a young adult and recently lost my hearing which has been hard. On my initial consult my…read morehearing test was explained to me better than my ENT explained. I was told to look at my insurance policy and verify that I had coverage for hearing aids. Which I do however how my insurance agency and hillcrest explained my benefits was not really the case I was stuck paying the full amount of $5400 for my hearing aids which was a shock. I called the office to disputed charges as nothing was billed the way it was explained. There very rude office manager stated that it is my responsible to pay. I understand this is my responsibility but the information they give to patients was very misleading when it comes to insurance. She then told me I could just return my hearing aids then. Of course this isn't an option as now having hearing aid i truest can. It hear with out them and would have to start the process all over. She then stated when will you be bringing them back in I stated I was. It sure I would need to look into things. 4 days later my left hearing aid completely quit working after only having them for about 6 weeks. I called office to figure out how to get it there for repair and was told they could not do that as I was bringing them back for a return. I told office that was not the case I did not state that I would be for sure bringing them back she Again directed me to call office manager Mary about this. I called her and left her a message she shortly returned my call and stated that I had been released as a patient and I needed to bring my hearing aids in. Again I paid in full $5400 for these and she is taking them back taking my hearing away from me. I stated I did not tell you that I would bring them in I simple was disputing charges and the false information you tell your patients. She told me there wasn't anything to do I had been release they would not fix my hearing that has a 3 year warranty because I'm not a patient anymore. I stated I would need to contact a lawyer and ended call. Mary shortly returned my call leaving a voicemail that stated I could bring my hearing aid in for repair and then be dismissed a patient to call her back I attempted multiple times to reach Mary to bring in my hearing aid she finally returned my called and stated that that was no longer an option after only 1.5 hrs from her voicemail that was option and multiple attempts to get ahold of her. She still stated that they would not be fixed and that I need to have the hearing aids back by a certain date for a full refund well the full refund is nice but when I asked about the claim they made to my insurance so that I could go somewhere else she stated that was between me and my insurance company I would receive my letter in the mail. Make sure you know every detail in what you are paying for make sure you know everything about allowance from insurance company and which products you can use your insurance through. I would truly recommend another company. This is a company that is suppose to help give people their hearing away and when you voice concerns about your bill which is as a patient your right they will order you to return your hearing aids and take away your hearing and not give 2 s&$?a about it. The office staff was nice and helpful but says a lot to who ever is over the office manager that would allow them to treat patients with no empathy or compassion that violates patients rights to disputes medical charges or questions anout their bill. Go somewhere else anywhere else

having some hearing problem is not easy and embarrassing. I trusted the recommendation of the Ear…read moreDoctor to have Hillcrest work on my hearing aid. my insurance pay most part and I did pay the balance right away. They charge me 3000T for a pair. The clinic is in Troy, Ohio. Customer service of Hillcrest is very POOR... they are just after your money. They don't care to call the customer to check on how they were with the hearing aid, or email you or thank you or appreciate your having business with them. I only used the hearing aid one week because I feel am my hearing is getting worse when using this hearing aid. I will report them to Blue Cross Blue Shield so they will be our of federal health care services.