Over the past year the office staff has become less attentive and caring towards me as a patient…read moreand a customer. In fact, they're borderline awful. Dr. Franz is fine as a doctor, but they've made it nearly impossible to contact their office. The nurses don't pick up the refill line and take their time tending to the voicemail, the receptionist won't help unless it's s major issue, and if you'd like to complain about anything they dump you into another voicemail that never gets checked. I need a monthly prescription refilled, and I've gone without for days 3 times in the last 6 months. They've called it into the pharmacy, but they now don't take my insurance. It's at 4:30 when I NEED to talk to someone in the office and they can't be bothered to pick up. They only want to help someone when they're supposed to be working or otherwise busy. It's very frustrating to be a patient here, and likely won't be any further.

I have been a patient for a very long time at this practice. The doctors there are awesome. My…read moreexperience with the office staff has been regrettable. I'm disappointed. I am in search of a new practice because of the uncaring way they treated me.

The doctor was great and the waiting time wasn't bad at all. I'd recommend this urgent care…read morefacility. The staff also was very friendly and professional

Dr. Denise Deveranz is wonderful. She takes her time with you and is thoughtful, thorough, and…read moreprofessional thus has a cadre of loyal patients. I've been a patient of hers for over 15 years (I've known her much longer) and I truly trust her advice. Yes, she can be delayed with other patients. Yes, you may have to wait. However, this "old school" practice of honoring your particular circumstances is a small price to pay for her dedication and expertise. Jean Young, PhD

This Dr is horrible. The wait time is horrendous. I came in at 9AM and wasn't seen until 12:30PM…read moreand left by 2pm, with another 30 min wait just to write out a lab request. I was a new patient,so they kept going to see their follow-up patients first. This is one of my pet peeves, no matter if you're new or existing patient, I think a office should go by order of appointment. Any way, I wasted 5 hours of my day and left with no solution to the problem that I went to see her for. I saw her one time and will never see her again. I'm guessing her good reviews must be from her staff, her family members or the Dr herself....I not sure how anyone can like this Dr, no bedside manner at all. P.S....I'm on of the easiest patient to please, but a 5 hour visit is ridiculous.

They rule. Dr. Lakendra Fullbright and her assistant Chapman are badasses. If you're banged up look…read moreno further.

I was pleasantly impressed with the front office staff and the service provided by Dr. Fulbright…read more My check-in was quick and easy, and her consultation was straightforward. She made me feel heard and was extremely personable. Dr. Fulbright explained each step clearly and described what to expect at my next appointment.

Excellent facility. From the Receptionist to the provider, everyone was so pleasant and…read moreknowledgeable. I saw Leah Jacobs, FNP. She addressed all my needs and questions. I would highly recommend.

If you are looking for Affordable Healthcare and want your needs addressed with care, This is the…read moreplace for you. Yami at the Griffin location is excellent! Blake and his team are amazing. They've always gone above the standards because they truly do care about their patients and want to see them get well.

Dr. Shah and his staff at Piedmont are awesome. I first saw the nurse practitioner who was…read moreknowledgeable and comprehensive in asking what was going on with me. She set expectations for possible conditions and causes and ruled out other factors. When I saw Dr. Shah he shook my hand, sat down in a chair, and had a professional yet very friendly conversation with me. He did not rush and answered all my questions as he laid out a game plan for treatment. In speaking with him, it was clear that he was both knowledgeable and had a great bedside manner. I also like how I did not have to fill out a million forms or tell them where my pharmacy was because I had been to another doctor in the Piedmont network. On a Wednesday afternoon there was only a 15 minute wait as a first time patient, but go a little early because parking is a nightmare.

DeMarco has been my family's doctor for 10+ years. Located off of South Cobb Drive in Smyrna, in…read morethe Emory-Adventist Hospital (used to be Smyrna General Hospital) office building, Dr. Demarco's office is on the 2nd floor in Suite 206. There are elevators available and plenty of parking in the open lot directly outside the building. DeMarco's assistant Shante is available by phone to make appointments or to get medication refills prescriptions. Upon arrival for your appointment, expect to wait 20-30 minutes. I always bring a book to read since most magazines in the waiting room are months old. The sign in sheet is available at the sign-in window which is built with sliding glass panes that are always kept closed and are tinted to be non-see through. How the staff know when a patient has arrived is anyone's guess. There is no bell or ringer to press and patients are warned not to tap on the non-see through glass. (for fear it will shatter? Or because the staff doesn't want to be disturbed?) Once you sign in and the staff acknowledge you, your records will be checked and any co-pay or changes in insurance will be taken/noted. After that you are in for the long haul, waiting until they call you. Once you are in the patient room, all goes smoothly and quickly. DeMarco comes in within 2 minutes of being in the room, carrying his laptop portable, digital medical records. Then the once-over check begins. After the initial baseline has been established, the more pressing matters (the reason why you are there) are addressed. Listening carefully, DeMarco addresses all concerns and gives his opinions as to how to remedy the illness. After this brief discussion, the visit is concluded satisfactorily and you are released! As a generalist, I can recommend Dr. DeMarco, but for anything serious or specialized you would be better off seeing the ER or a doctor who specializes in that specified medical area. But that is the definition of General Medicine, right?

Great staff. He's been my doctor for about a year now. He takes his time to answer any questions…read moreand calls me back pretty fast if I call with a question about my medication. The women at the front desk are very friendly also.

I couldn't ask for a better physician. She is comforting, knowledgeable, a good listener, and not…read morerushed! All of which are very important in this day and age of medicine. In fact, she calls her patients back when they have questions rather than the nurse!