Wow, in disbelief of my experience here. They are unprofessional, unethical, and lack care for…read moretheir customers. They dodged my calls and texts for days to avoid helping me resolve an issue that happened during my visit. It seems this establishment cares more about filling their pockets than ensuring their clients are truly cared for all the way through. I believe they have kept money that is not theirs and were unwilling to work with me on a resolution. I reserved online and invested $135 for a 1.5 hour massage. I came in and was provided 1 hour- $90 value. I was late and informed them of my tardiness and they said it was ok. The masseuse mentioned they would be able to provide the additional paid time the following day as they had additional appointments. I believed them and we scheduled a time . They proceeded to ignore all my communication after this. Eventually the owner emailed me after I replied to one of their many promotional emails. I was called to come in and we scheduled a time. I show up and they said they never scheduled me and no mention of a refund or any resolution or anything that happened was mentioned. I just gave up. I believe they may try their best, but knowingly keeping money that is not theirs (for services not provided) is not ok. It could have been resolved so easily. Where are your ethics & morals? I do not recommend coming in. There are many other massage establishments nearby with top level reviews that run their places with fairness and true care for people.

I can't begin to say enough positive about Ortavia. She is the only therapist that has ever…read moretotally alleviated my back issue....which is why I am a member and do a scheduled once a month with her to keep it working great! If you communicate your issue areas, she knows how to handle them. I've been doing massages for many, many years to help my back, but she is the Best!

My Soothing Massages shares the facility with another massage service, Hands Best Friend. (See…read morethat review I wrote). Faun takes time to understand your needs and although she has been a masseuse for many years, she continues to educate herself on the latest developments in Chinese therapy, kinetics, and reflexology. She will give you good advice on things you can do in your every day life to help prevent or irritate a reoccurring problem. She clearly cares about her patience. The ambiance of the facility as part of the Serenity Studio is quaint and homey. She mostly works days and an occasional weekend. If you have your own massage bed, she will make house calls. She works by appointment only. Her rates seem reasonable. I saw her initially through a discount program but would go back for full price when needed. I thoroughly enjoyed my time with her. However, she and her partner have a funny thing about time. The hour appointment is really only 45 min on the table. Which isn't bad if you are prepared for that, but I was disappointed when I got up to dress and saw there was still time on the clock..... I had booked two hours back to back to get a full work up and at exactly at the hour and a half mark, we were done. I was so relaxed, I didn't want to get all "mad"...hey get back in here and finish up. So I just didn't tip as much. I don't think she was intentionally trying to cut my time short, I think she and her partner have just gotten in the habit of booking appts back to back, so the 45 min is about what it works out to with people changing clothes and changing the linens for the next appointment. But as I said, I would return to Faun....I would just make sure I had the right expectations going into it.

Randomly wound up at Spring Massage because I needed a nap, ha! I definitely didn't get a nap…read morethough because the masseuse was VERY aggressive BUT... Not in a painful way, if that makes sense. It was actually kind of invigorating! She seemed like she was in a hurry, but she was hitting all the muscles that needed worked out... And she also stretched me as well (she was pretty insistent on me doing a full-on Thai massage). When the massage initially started I thought I was going to regret going to Spring Massage but by the end, I was thinking about how I wish I asked for a 90 minute massage. This all being said, I'm definitely going to keep Spring Massage in the back of my mind when I am in need of another massage!

I didn't stay. After waiting for a massage for my husband and me on my birthday, I was told a…read moredifferent price from what I was told over the phone earlier in the day. This is exactly what other reviews stated. It may be a language barrier, but I wasn't going to spend my money to get disappointed. I specifically requested a deep tissue massage. The attendant told me to wait as she called someone to confirm or explain further. At that time, she touched my phone, assuming I was recording. I wasn't. Can you imagine? We left immediately. This type of disrespect shouldn't be tolerated. I may have to report this to city hall.

Kia is the greatest massage therapist in atlanta I have met here. She is so accommodating and is so…read moregentle to work out knots without any discomfort. I highly recommend this business and will be using this for a mother's days gift!

Top notch experience at Kia's Massage, especially for the price point. Her hands are strong,…read moreskilled and silky and not necessarily in that order. She paid attention to my problem areas and massaged with laser precision. She pre warned me that I'd fall asleep, I didn't sleep but I did have the best massage of my life that afternoon. She didn't ask me how it felt or anything it was like she just read me and knew what was going on. Top tier. Highly recommended.