My therapist is great however the office staff is abhorrent! They had me put a card on file and didn't let me know there was anything wrong until I had a $500 bill!!! And I had just lost my job but all they wanted to know was if I wanted to pay it in full right then, or get on a payment plan. My therapist has even talked with the staff but apparently they just get a real kick out of shaking people down when they're in a tough spot. I broke down and cried because of how the lady was speaking to me. Why she has a job at a therapists office when she has so little compassion or understanding is beyond me. read more

Firstly, they charged me missed appointment fees 3 years ago I never made. I paid that, decided to give them another chance because my therapist is awesome, and Amy Dublinske decides that because of a completely factual review I left on Google THREE YEARS ago, that they would not allow me to see LeeAnne. A therapist I've seen off and on for at least 15 years. Atrocious care for a faith based clinic. read more

My sister and I both went to therapy here between the ages of 12-14. They only let us get in during a mental health crisis if our parents paid $80 a session without insurance otherwise we would've had to wait months. They basically interrogate you during the consultation and then throw you at whoever they want, they do not want to match you personality wise like they say they do. Don't expect help, they practically give up if you don't immediately open up, they stop trying. They then resort to assessing you like a toddler, playing bored games, going on mile long walks, or play with play dough. My sister's therapist quit after 4 months and if she wanted a new therapist she'd have to wait months and pay another consult fee of $100, and they didn't have any documented information from previous sessions to pass onto another therapist. Neither of us experienced any benefit from these sessions. Total waste of time and money. Do not come here and DO NOT bring children in need of help here! read more

Therapist was very kind, even though it didn't improve anything for me and I feel worse now. Billing is an absolute nightmare and will steal your money and hold it for months just so you can have more anxiety about affording to eat till your next paycheck. It's obvious I was only a dollar sign to management. Avoid if you don't have money to throw into a trash can and burn it. read more

This review does not reflect the therapists at this establishment.....I didn't even make it that far. When my family was in crisis Healing Grace was recommended to me. I attempted to get an appointment by filling out the form online. I received a missed call asking me to call them to schedule. This is where my frustration comes in. I called and left a message, no one called me back. I called the front desk and was told to keep trying. Between my husband and myself we called close to 50 times over 2 weeks trying to get through. The phone rings for five seconds and then goes to voicemail. Normally a professional place would call you back. Not Healing Grace. They may call back. It may take 3 weeks though. We will find some place with competent office staff who actually want to help. read more

NO Stars!!! I am completely appalled at this company. I have a 20 year old college student who has been struggling with her mental health. She was given an initial consultation with Healing Grace and charged $100 out of pocket, only to go in and be told that they currently do not have a counselor available at this time. She will need to wait a few weeks to a month to be able to see a counselor. Here's the problem. We are dealing with a MENTAL CRISIS in this country. And we STILL turn away a person ASKING for help?? A young person Reaching out for HELP?? Really? It is absolutely infuriating that you do not have enough counselors to help this community. The state of Missouri has a budget for Mental Health. I pay a personal property tax for Mental Health. We all do, Where is this money going? What are we doing with this money? This is completely Unacceptable. And we wonder why Missouri's suicide rate is the 2nd leading cause of death in 15-25 years olds. Hire more people. Help your community. Help people because it is the right thing to do, not because it will line your pockets with MONEY!! read more