1. Healing Gardens

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Boise, ID

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Healing Gardens

3.0 (2 reviews)

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12 years ago

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10 years ago

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Terravita Landscape & Gardening

Terravita Landscape & Gardening

2.1
(16 reviews)

It's been a year since the Terravita team did a large renovation of my yard. The design work was…read moregood, raising suggestions I had not considered. The install team was often shaky, with lack of communication about the days they would be on-site. Also, the workers were clearly unskilled on a summer job basis and not very motivated. The invoices needed to be carefully scrutinized for items such as a fuel surcharge when I live less than a mile from the landscaping materials (rock, bark, etc.) site used for ground cover. The plants brought in were of good quality. And I was told repeatedly that the installed plants are guaranteed. However, after at least four requests to replace dead plants nothing has happened. Despite being told new ones would be planted. And it would be nice to have a way of identifying the ones that are healthy.

Last year in the process of fall winterization they broke off the drain valve in the ground and one…read moreof the drain nipples on the antisiphon assembly. They did not mention or acknowledge the damage. They have been servicing the system since 2019. Multiple attempts to contact them and the willingness to just have them fix it and charge us went unanswered. They did attempt to bill us for turning on the system which was impossible to do in its current state of damage. Their incompetence and lack of professionalism resulted in thousands of dollars in repair. Could not rate them any lower.

Lawn Love

Lawn Love

3.6
(7 reviews)

The guy came to my house with the sit down mower, first red flag, way too large of a mower to use…read moreon a small yard. Had no bag to capture the clippings. Left a mess with piles of grass not only on my yard but on my decorative rocks and cement area. Yard is understandable but under Lawn Love's policy, he shouldn't have left piles of grass on my cement and rocks. He left early and said he mowed but didn't finish because he didn't have any more trimmer cord and said he'll finish it next visit. Talked to support and they convinced me not to cancel my services with them and I reluctantly allowed them to send him back the next day to finish. Once again, just mowed over my lawn with the sit down mower and brought a bag, still didn't capture all of the grass. Still left grass on my rocks and cement. Damaged my cement, chipped and scrapped my property. Tire marks from the mower. Talked to support again and all they did was offer to take $15 off my $130 service. Asked to speak to a manager or supervisor and she said she has no information or contact for them. Filed a damage claim and have heard nothing back. I had to finish the cleanup job myself. I don't know how he could be so careless as to use a huge mower on a small yard. I know the guys name, I just won't blast him out of respect for the ongoing damage claim. These people are supposed to be knowledgeable. Just be aware, once the person from this company mows your yard, you're not getting a refund, regardless if the job was finished or not. Once the blades touch the grass, it's your problem. Don't ever expect a refund, I was lucky enough to get my service cancelled with no penalties. All I wanted was a full reimbursement for the "service" done to my lawn. Not even asking for the reimbursement it'll take to fix the damage which far outweighs the service cost. I would not recommend using this company/app. It's independent contractor workers so complaints and damage done gets no where. Pay the little extra and go with legitimate companies that will have management you can talk to.

Easy to book online. Great appointment options. No mess left!read more

Healing Gardens - gardeners - Updated July 2026

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