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    Headypainting

    5.0 (2 reviews)
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    Services - Headypainting

    Face painting

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    2 years ago

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    2 years ago

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    Sara Mae H.

    Thank you, Casha! You truly are an event engineer!

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    Memorable Event Entertainment - We have a large team of caricature artists that love drawing your guests to look like the cartoon version of themselves.

    Memorable Event Entertainment

    (37 reviews)

    My son is obsessed with face painting, so we had to book for his 5th birthday. We were so happy…read morewith the service! Showed up on time, set up quickly, and she painted ALL of the kids PLUS adults within the 1 hour! Some of the kids were unsure about face painting and she made them feel comfortable by painting arms instead! Such cute designs and she was so accommodating to all the adult requests too. Highly recommend!

    scheduled face painter and balloon artist for my son's first birthday. both scheduled from 3-430…read more wanted both there at same time so kids could be in line for face painting and some could be getting balloons. I had Star Wars characters scheduled from 430-6 and wanted all attention to be on the characters. So the plan was to have the face painter and balloon artist gone by then. The face painter called me about 40 mins before 3 and said she would be about 15 mins late. Okay, no big deal, I appreciated the heads up. When she arrived I thought maybe the balloon artist would be with her because the balloon artist hadn't showed up and I hadn't heard from her and it was already about 315. The face painter told me she would call the balloon artist and find out what was going on. About 10 mins later the face painter told me that the balloon artist got the time wrong and thought she was supposed to be there at 4 instead of 3. At this point I'm a little frustrated because I know the balloon artist time is now going to cut into the Star Wars characters time, but I'm informed by the face painter that the balloon artist lives not too far and can be there by 4 if not a little sooner. Fast forward to 445 and A balloon artist finally shows up. I'm told by the face painter that this is not the original balloon artist and that she's not sure what's going on, she has tried calling Cynnamon and that she can't get a hold of her that her phone is going straight to voicemail. Then come to Find out the balloon artist only speaks Spanish and so the kids can't even communicate with the balloon artist to tell them what they want. My wife, who speaks Spanish, had to translate to the balloon artist for some of the kids and I'm not sure who else helped but at this point, I'm furious. So I text cynnamon and tell her that I don't feel like I should pay for this balloon artist because he's an hour and 45 mins late, he's cut into my Star Wars characters time which I paid a lot of money for, he can't even communicate with the kids, and to top it off his balloon artistry wasn't that good. I get no response from cynnamon. So fast forward to the time when the balloon artist is done and my wife tells me he's asking to get paid, and I was dead set on not paying him, but my wife felt bad for the guy because he wasn't originally supposed to be there and got thrown into all this, so I ended up paying the guy. I finally hear back from cynnamon about an hour and a half after the party is over in a text which is pasted below. You can read it for yourself. She proceeds to tell me that she can give me $50 off but I should still pay at least $100. Well I already paid the full 150 by that time. So after all that she can only offer $50 refund. What she should do is pay the guy from the $200 deposit that I had already paid if she was concerned about him getting paid and wasting his gas and time and refunded me. Also there was no communication with me whatsoever, in her text she says a story about some mixup and the original balloon artists husband saving the day. I should have been contacted by someone and asked if I still wanted a balloon artist to show up almost 2 hours late. I would have just told them not to worry about it at that point. And then cynnamon proceeds to try to tell me that my party was saved because someone still showed up and that the flow was good because kids could get in line for the balloon artist and the characters. Don't try to gaslight me and tell me how you think this all worked out because of whatever mishaps happened. The flow didn't go how I wanted. I wanted the kids full attention on the Star Wars characters, not split between them and the balloon artist. Cynnamon should learn how to make things right when things go bad. Once again if I was contacted at all, I would have said just save the time of the balloon artist and refund my money for him. The only bright side is Senaida the face painter was amazing. It's too bad, I wouldn't book this company again. If you do book a face painter ask for Senaida. But just be aware the customer service of cynnamon is horrible and communication the day of the party is none existent.

    Headypainting - facepainting - Updated May 2026

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