They were very responsive and easy to coordinate with. We loved our face painter- she was really…read moresweet, gentle with the kids, a super fast painter and great at it! My only note is that we were told that she would be arriving with a table and chair of her own. When she didn't show up with those we had to scramble a little bit but other than that, I would definitely use these services again!

Im just going to post these screenshots and let the facts speak for themselves…read more I booked you a month in advance. You ghosted me after I booked you. I text you to confirm the date and you confirmed. Did you ever ask for a deposit prior to the party? No. I understand you're doing your best as business owner but don't make this look like it was my fault cause I didn't lock in a deposit. You didn't even ask for a deposit until the day of the party. My recommendation for you is to keep your work more organized and not try to blame the customer for your own mistakes.

Julie was amazing. She was on time and so sweet and gentle with the all the children. Her work was…read moreincredible. Wil recommend to others.

Julie was absolutely fantastic to work with from start to finish…read more She is professional and the process of booking is easy. I appreciated that she followed up with clear confirmation via text about the date, time, location etc. She showed up on-time and was ready to go when she said she would. Julie is fantastic with both the face art and balloon twisting -- but her best quality is her ability to connect with and be kind to all of the kids and adults interacting with her. If you're wondering whether or not to... hire Julie. She's great!

My son is obsessed with face painting, so we had to book for his 5th birthday. We were so happy…read morewith the service! Showed up on time, set up quickly, and she painted ALL of the kids PLUS adults within the 1 hour! Some of the kids were unsure about face painting and she made them feel comfortable by painting arms instead! Such cute designs and she was so accommodating to all the adult requests too. Highly recommend!

scheduled face painter and balloon artist for my son's first birthday. both scheduled from 3-430…read more wanted both there at same time so kids could be in line for face painting and some could be getting balloons. I had Star Wars characters scheduled from 430-6 and wanted all attention to be on the characters. So the plan was to have the face painter and balloon artist gone by then. The face painter called me about 40 mins before 3 and said she would be about 15 mins late. Okay, no big deal, I appreciated the heads up. When she arrived I thought maybe the balloon artist would be with her because the balloon artist hadn't showed up and I hadn't heard from her and it was already about 315. The face painter told me she would call the balloon artist and find out what was going on. About 10 mins later the face painter told me that the balloon artist got the time wrong and thought she was supposed to be there at 4 instead of 3. At this point I'm a little frustrated because I know the balloon artist time is now going to cut into the Star Wars characters time, but I'm informed by the face painter that the balloon artist lives not too far and can be there by 4 if not a little sooner. Fast forward to 445 and A balloon artist finally shows up. I'm told by the face painter that this is not the original balloon artist and that she's not sure what's going on, she has tried calling Cynnamon and that she can't get a hold of her that her phone is going straight to voicemail. Then come to Find out the balloon artist only speaks Spanish and so the kids can't even communicate with the balloon artist to tell them what they want. My wife, who speaks Spanish, had to translate to the balloon artist for some of the kids and I'm not sure who else helped but at this point, I'm furious. So I text cynnamon and tell her that I don't feel like I should pay for this balloon artist because he's an hour and 45 mins late, he's cut into my Star Wars characters time which I paid a lot of money for, he can't even communicate with the kids, and to top it off his balloon artistry wasn't that good. I get no response from cynnamon. So fast forward to the time when the balloon artist is done and my wife tells me he's asking to get paid, and I was dead set on not paying him, but my wife felt bad for the guy because he wasn't originally supposed to be there and got thrown into all this, so I ended up paying the guy. I finally hear back from cynnamon about an hour and a half after the party is over in a text which is pasted below. You can read it for yourself. She proceeds to tell me that she can give me $50 off but I should still pay at least $100. Well I already paid the full 150 by that time. So after all that she can only offer $50 refund. What she should do is pay the guy from the $200 deposit that I had already paid if she was concerned about him getting paid and wasting his gas and time and refunded me. Also there was no communication with me whatsoever, in her text she says a story about some mixup and the original balloon artists husband saving the day. I should have been contacted by someone and asked if I still wanted a balloon artist to show up almost 2 hours late. I would have just told them not to worry about it at that point. And then cynnamon proceeds to try to tell me that my party was saved because someone still showed up and that the flow was good because kids could get in line for the balloon artist and the characters. Don't try to gaslight me and tell me how you think this all worked out because of whatever mishaps happened. The flow didn't go how I wanted. I wanted the kids full attention on the Star Wars characters, not split between them and the balloon artist. Cynnamon should learn how to make things right when things go bad. Once again if I was contacted at all, I would have said just save the time of the balloon artist and refund my money for him. The only bright side is Senaida the face painter was amazing. It's too bad, I wouldn't book this company again. If you do book a face painter ask for Senaida. But just be aware the customer service of cynnamon is horrible and communication the day of the party is none existent.

She was great!! Hired her for my son's 6th birthday party! She send me a contract quickly and…read moredeposit and payment method was simple and secure! She stayed in contact with me in days leading up to the party, asked the theme and even showed up wearing a football jersey (football themed party)! Her designs were a hit and all of the kids loved them! She even did a couple of adult face paints near the end of the party when *certain * family members began daring others to get silly things! All in all I'm very pleased and will definitely use her again!

Shirley was very professional from the moment we were in contact to book my event. She arrived on…read moretime and immediately began to work. I like the fact she would not start painting unless my son, the birthday boy got his face painted first. The line began to grow as both kids and adults wanted to get their face painted. My guests were very impressed with her work. Shirley even stayed later to finish up everyone in line at no extra cost. I highly recommend her if you're looking for quality work & professionalism. She has awesome rates as well. The best out there by far in the IE.. Trust me I've checkout everyone on Yelp and all of them over charge. So look no further and book Shirley now. I live and operate off of Yelp. I'm all about reviews and recommendations. You won't be disappointed. I will definitely use her again.

I hired a face painter for one of my children's events in the garden and she did a fabulous job!…read moreShe was so kind, the communication was great, she arrived on time and she's so talented!

Sherry was absolutely amazing! She works so well with the kids and quick! Her designs were…read morefantastic! I will definitely be using her in the future.

Went to an event where Ooh La-La was face painting and Izzy was so sweet, patient, and kind. My…read morechild has sensory issues and she is the first person he has ever let paint on him. He actually asked for more!

She was amazing and so patient with the kids ! Everyone loved her work will definitely be going…read moreback to her . We went with the ballon and face painting combo :)

Everything went well! The face painter and balloon artist were professional and nice. Balloon…read moreartist was a hit, so many kids enjoyed that! I will have to consider hiring 2 next time. Booking was easy and communication was great, which I can certainly appreciate! Thanks so much! Until next time!

We had Spencer as a balloon artist and Julio as a caricaturist at my son's birthday party. They…read morewere both amazing. I honest don't know how Spencer made so many balloons in the hour he was at the party. We requested two hours for the caricaturist and Julio was so talented and also very quick. So many of our guests were so impressed with both the artists and asked us for the name of the company. Also, the person who we were communicating with via email was very responsive and informative.

Ms Teressa was so great! I booked her for a birthday party after getting several quotes. Booking…read morewas super easy and she was very responsive. My HOA requires proof of insurance when using facilities and she totally took care of providing the documentation so I had one less thing to worry about! Which is huge when you're planning a big (to me) party. Day of, she communicated early that she was running late but I totally missed the text. No problem! She was there barely late. EVERYONE loved the caricatures! And they all commented how talented she is. I couldn't agree more! Would definitely book again to try out her face painting.

Teressa is such a pro! A very nice lady too! She was able to accommodate all my guests and the kids…read morewere so happy with what they got - balloons, face paint, caricature! Highly recommended!! Thank you so much!!