I recently moved to Radford after living in Charlotte for 12 years. A new town and time to move on…read moreto a new salon - which I was anxious about. The Hair Loft met and exceeded my expectations! The atmosphere was upscale and professional - the vibe I was used to in Charlotte. And Alysha brought my blonde back to life! Honestly, she did the best color I've ever had. Plus the pricing for a cut and color was very affordable. The entire experience was AMAZING! The Hair Loft is now my new "home" salon!

I have never been to a salon where the stylist wouldn't even TOUCH my hair. Alysha (the owner)…read morerefused to color my hair because I was new. I understand that there is some breakage when bleaching hair. I also understand that the process I wanted done would have been multiple steps and multiple appointments. She wouldn't even consider it. After she was too scared to lighten my hair ,I suggested she go darker and she refused that as well. I simply needed a change. I waited SIX months to sit in her chair. It sounds to me like she could use some more training. I waited to post a review to make sure that it was warranted. The fact that I'm still upset about it tells me it needed to be written. People look forward to their hair appointments. We pay A LOT of money for the time in the chair and the end result. Had she taken the time to listen to me, she would have realized I wasn't looking for perfection. Honestly its more about the "me" time and the experience of having my hair done than what the specific color(s) turn out to be. It's just hair to me. I even told her that. I'm constantly doing something new to mine. Point to this review: If you're looking for a new stylist, she's not your girl. I cannot speak to what the other two stylists do there. Being overly worried about your reputation can backfire. Give the customer what they ask for. *The photo is my hair in it's current condition. Still haven't had it done.

I booked a full-color service. I asked the stylist to pay special attention to the top, since…read morethat's where all my white hair was. She did that and then left, and I later realized she hadn't colored my whole head. I told her I had bought my own color kit but would still pay the full price. She even double-checked whether I would pay $65. Then she left me to wait while the color processed. I noticed color on my face and had to wipe it off myself. When she washed my hair, she rushed through it, and water ran into my ear. The most ridiculous part was that she asked if I needed my hair dried. Isn't washing and blow-drying standard? I said yes, and she quickly dried half of it and said she was done. When I asked whether other people who color their hair just walk away with wet hair, she said yes. Meanwhile, a girl who had also had her hair dyed by another hairdresser was getting a blow-dry and walked right past me. At checkout, she still charged me $75 for a full color. She acted friendly and started conversations, but I could tell she didn't want to serve me, a minority. This was a terrible experience. The place has gone downhill in the last two years. The last time I was there, an older hairdresser gave me excellent service. I will never return.

Arrived in town today from Florida for a sorority reunion and before everyone else arrives I fit in…read morea facial at innovations. Online registration and follow up was very easy and I must say I thoroughly enjoy the experience with Cindy. She created a wonderfully comfortable environment - shared with me what she was doing the entire time and I do feel revived and bright. I certainly recommend Cindy at Innovations for the premium facial services!

One of the ladies here cut my hair once the way she wanted to instead of the way I asked her to cut…read moreit. All the others who have cut my hair have done a great job. I've even gone over to the part where they do spa work. Great employees and a great deal on haircuts.

I got a Dominican blowout out here,and trim! They did an excellent job on both- everyone was so…read moresweet and pleasant. I will definitely go here again.

I went in for a simple trim. No layers, no color, nothing. I had really long straight hair so I…read moredidn't think it could be that hard to cut two inches off. Although the staff was really friendly and interactive, I do not think they are qualified to cut hair. I didn't see any certifications and didn't feel as if they were confident while doing it. Do not recommend. Went home and my friend did a better job fixing it than they did cutting it. Didn't get any nail services done, they could be better at that.

Yes I recommend Hair Experts. Very convenient to town of Christiansburg. Debbie Pendleton is great…read morevery knowledgeable in hair cutting and color and any needs u may have. Excellent job thank u Debbie

Marcia is a great stylist, she's experienced and friendly. She used to cut my hair at a local salon…read morein Blacksburg, and when she left to start her own business I followed her. I think really short hair styles for women can be a challenge, and she does an excellent job; very modern and feminine.

After asking friends for a hair stylist recommendation in the Blacksburg area, I texted Marcia…read moreasking if she would be able to dye my hair rose gold. She said that she could, so I booked an appointment. Instead of rose gold, my hair turned an ombre blonde to brown. She told me to come back in a couple days later to try again, and once more, no luck. She then told me to come back in a month as to not damage my hair, and that she wouldn't charge me, so I'd end up getting two colors for the price of one. I texted her again in a month to make the appointment, and this time my hair finally had a tint of pink to it (even though that faded in a few days). When I went to check out I was only expecting to pay the cost of a trim, yet she charged me $120. I asked if it was supposed to be that much and she said yes, that I was paying for highlights and additional color, even though she told me a month earlier that she wasn't going to charge me. All in all, I ended up paying $340 for a hairstyle that I wasn't happy with.

Four stars. Good salon, good haircuts. Enjoyed time here. I've yet to have any problems with…read moreanything at all here. Staff is very cool

Stephany is professional and knowledgeable! She takes the time to listen to what I want and…read moreexecutes with precision every time, from balayage, cut to color, she does an amazing job! I'm very particular about my hair and I've been going to Stephany for about a year now and I will continue to go to her for all my hair needs. I usually schedule online but you can call the shop directly to schedule appointments. I've never had to wait for my appointment, and Stephany never makes me feel like she's rushing with me. Great overall experience each time- I would highly recommend!

Got my hair cut my Julie and loved it! She was so receptive to the cut I wanted and gave me lots of…read moreoptions about how I wanted it to look. The salon is super cute and the styling is affordable. I will be back for my next haircut in Blacksburg!