I had taken my doodle to Lauren from the time she was a puppy until she was 3. She was comfortable…read morehere. She had appointments every 6 weeks. One week before her appointment, I got a text saying my doodle's appointment was canceled and she was no longer going to be a client here. Explanation was that they were reducing their client load. One week notice? I had to scramble around to try to find someone willing to do the grooming at a moment's notice. VERY poor customer service!

Absolutely love taking our pups here! I will say they are a bit more expensive then PetCo/PetSmart…read morebut I think it is worth it to support a local business and their work is VERY good. Way better then the typical places. Will not go anywhere else. You can see the work done in the photos. And our dog looks so happy in the after photo. Shows how they care for the dogs while grooming as well.

Very disappointed with Lady's grooming this time! We couldn't even recognize who she was!…read moreWe asked for a teddy bear cut and she was returned looking like she was skinned. We are requesting that Sam who stated he was the new groomer manager NEVER groom her again. If groomer cannot fulfill the request at drop off, then a call should be made to allow owners determine if services should be continued. We have been coming for over a year, and this is the first time we encountered such poor service. Greatly disappointed and will post photos.

‼FUR BABY's HAS REVIEWS TURNED OFF ON THEIR PAGE, SO I DECIDED TO SHARE MY REVIEW HERE…read more Let me start by saying that we had used Fur Baby's services, on and off, for over two years. I was searching for a place for my french bulldog puppy to stay and socialize when he was younger and I was working long hours. He had several successful stays with them and even boarded with them before. In January, I had to go out of town for several days, and needed a place for my baby to stay. He is now a two year old, well adjusted pup, who has stayed and played in more than one playcare situation without issues. I dropped him off on a Thursday, healthy and happy. I got the call no pet owner wants to get on Friday morning... I could hear my dog in distress in the background as the staff member was trying to explain that he was "suddenly" in respiratory distress. He had been playing and "all of a sudden" seemed like he was struggling. I was in a panic, states away, as she was asking me what I would like her to do. It was tough to decide, only hearing and not seeing, the level of his condition by phone. She was about to offer him water, which is NOT something you should do when an frenchie is overheated and in distress. I asked her to keep him in a quiet space for a little bit and see if he was able to recover. She said she would call me back in about 30 minutes to see if he had improved. The next phone call I got was from an emergency vet, about 15 minutes later. Boulder was brought in (by the Fur Baby staff, without my knowledge), almost lifeless. According to the veterinary staff he was barely breathing and was turning blue. They called to get permission to intubate him in order to try to save his life. Over the next few hours I played phone tag with the vet as they told me the only thing that would save him was luck and prayers. Fortunately for us, the vet was top notch, and he was able to recover and eventually breathe on his own. We almost lost our happy, healthy 2 year old puppy....and we still don't know why. I know that my dog can overheat and struggle when he plays EXCESSIVELY for extended periods of time in very hot weather. He would have had to have been in distress and gone unnoticed for a considerable amount of time to end up in the condition he did. The women on the phone from Fur Baby's admitted that they know there were notes in his file that alerted staff to pay close attention, that he needed to limit his play time and level of play...but still, he ended up in distress. Although they refunded the remainder of the days he didn't stay (upon MY request), there was no other follow up to check on the welfare of my dog, no explanation or apology for what happened, and a very large vet bill to pay. Check the google reviews...other pet owners were not as fortunate and lost their dogs in similar unexplained incidents. I understand that issues arise, things happen, but please think carefully about putting your dog in a large "playcare" situation while you are away! Especially dogs that require expert care!

I have been going to Michelle for my grooming needs for quite a few years now. My dog was groomed…read moreby here when she worked at another facility then we followed her when she opened her own salon. Both Michelle and Bill are kind and helpful with any questions or concerns I may have. I would even say that my Bailey looks forward to seeing Ms. Michelle every few months.

I have never written a review of any kind before but I was so impressed with the services my cat…read morereceived here today, I had to. My cat Lily just got groomed here and Michelle at Trendy Tails did a fantastic job! The shop is super clean and Michelle is so nice and great with the animals. Lily looks like a million bucks and is prancing around a little more than usual like she knows how good she looks and seems like she feels better without all that extra hair. I highly recommend Trendy Tails for your fuzzy baby. You won't regret it!

I visited this shop on a stop during a drive from NYC back to VA. Its right across the street from…read morea Wawa so it was convenient to stop here and be right next door to gas station and restrooms. I was traveling with my new puppy that was getting restless from the long drive so this was a perfect find. There was a woman in the front of the store giving out free samples for some high end ingredient dog food which was really nice. Its a pretty large store and they have a bit of everything in there. I saw alot more non traditional dog bones and treats which I did appreciate. Once I started looking for stuff for the pups the guy on duty was very knowledgable and went over all the pros and cons for each product. He even gave me some money saving tips. This is a great pet store and I would stop here again.

Prices are high and customer service is lacking…read more I was told on 3/19 that the product I wanted would be 3/21. The cashier took my name and phone number and said they would call me when they came in. When my husband went in on 3/28, I had never received a phone call and the product was STILL not in! The employees are more knowledgeable about products than most other stores but, the service could use more attention and the prices shouldn't be so high!

We had to book a dog boarding last minute for Thanksgiving and a lot of the other larger places…read morejust had so many dogs and not enough space. We eventually found this place and they were SO welcoming! We dropped them off and they had so many great options for the dogs, including licky mats and a Thanksgiving meal! We got some amazing pictures and they really went above and beyond to play with the dogs and make sure that they were well loved and exercised. They even put their food into kongs to give them more stimulation. Really such a wonderful caring place and for half the price of what we would have paid at a dog hotel where they wouldn't have gotten that love and attention. I'm actually so disappointed we live so far away, otherwise they would be here for every vacation!

I took my handsome Cavalier here for a quick nail trim, while I was visiting for the holidays. The…read moreowner(s) offered me a tour of the facilities while I waited for my pup to get trimmed, and I left excited about bringing my pup here again! They take a modern approach to pet care, based on positive affirmation and made me feel comfortable about leaving my pup in their care. I recommend them to any Pawrents in the area who is seeking a safe and happy space for their fur babies. I will be returning to get my handsome boy the full spa package next time I am in town!

Jules was very caring and calm with our 16 year old Maltipoo. I highly recommend her for any…read moreservices that your pet needs. You won't be disappointed

Took our 4-month-old, 6lb Cavapoo puppy to Comfy Pet Grooming in Millsboro today for her first…read morehaircut -- a simple puppy cut. Emily, our groomer, was friendly, and we specifically discussed wanting only minimal trimming to help our puppy get used to the grooming process. Emily agreed, explaining that puppy cuts are typically light and focus on the face, feet, and sanitary areas. At pickup about 1.5 hours later, I heard a dog yelping before I even opened the door. When I walked in, I was horrified to see our puppy cornered against a wall on a grooming table, yelping repeatedly in distress. An older woman was holding large metal scissors near her face. Before she even realized I was there, she grabbed my puppy's face, shook her head, and yelled at her to "hold still," saying she was going to cut her eyes if she didn't stop. Our puppy was not secured with a collar, leash, or harness. She was clearly terrified. I immediately asked for my dog and said, "Please stop -- I will take her unfinished. This is too much." Only then did they turn toward me, and I got a full view of her haircut. They had cut her far shorter than we discussed, unevenly, and all over -- completely against what we requested. Even after I spoke up, the woman moved back toward her again with the scissors, which felt dangerous and inappropriate. Another employee stepped in front of me, blocking my view, while my puppy continued yelping. I was in shock. I understand that grooming a young puppy can be challenging. Puppies are wiggly. That is exactly why the appointment was supposed to be gentle, minimal, and focused on positive exposure -- not fear, aggression, or restraint by force. At no point is it acceptable to shake a frightened puppy by the face or yell at her. If they felt they couldn't handle grooming a 4-month-old puppy with patience, they should have called me to pick her up. This experience was deeply upsetting, and I am heartbroken over how our puppy was treated. I would not recommend Comfy Pet Grooming to anyone, especially those bringing a puppy for their first grooming.

Friendly and Fast service only use nail trimming services..Its nice to just walk in and feel your…read morenot a bother.

Had an appointment at 10:30 in the morning.and they said it would be longer than usual it was 5:00…read morewhen I got them. And charged a lot more to get them done. And my one dog was still dirty. And my other was dirty and was not even clipped .he just got done about 1 month ago and he looks really bad hair everywhere did not cut them either. I would not recommend them to nobody.

we have been using comfy pet for our doodle for over a year and couldn't be happier! Page does a…read morebeautiful job with our dog and goes the extra mile to ensure our boy looks his best.

HORRIBLE SALON! DO NOT TAKE YOUR PETS HERE. My son was charged an "aggressive dog fee" for a nail…read morecutting and bath for a Corgi. Because she "ALMOST" bit the groomer. If the groomer didn't GET bit, why the charge? The owner refused to send me her price list and was completely rude and unprofessional. The website posts no prices, and she had to invent a reason why a bath and nail clipping was $100. Our dog is two years old and has been to this salon several times with NO ISSUES. Maybe the issue was the GROOMER and not the dog??? NEVER AGAIN! The attitude and the way she justified taking advantage of us was overwhelming. DEFINITELY NOT working on referrals or a return customer policy! RUN!! FIND ANOTHER SALON!! Anywhere but here! TERRIBLE BUSINESS OWNER AND HORRIBLE CUSTOMER SERVICE.