Head Start Shoes

Excellent service, nice selection of quality shoes in a lovely part of Philly. Will definitely…read morereturn.

Cute little shoe shop, has every sneaker you NEED in your closet (for fitness not just lifestyle)…read more Prices are standard depending on the brand. The vibe is nice. Personally only spoke with a few customers but didn't speak to any staff.

0.0 mi•Penn Center, Rittenhouse Square

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Nordstrom Rack

3.3(78 reviews)

Honestly, organized chaos here. I think there is 2-3 floors worth of merchandise. It honestly gave…read moreoff vibes of a Burlington. From the moment I walked in I personally was a little overwhelmed. The name Nordstrom leads me to expect a certain vibe, this did not hit that. The shoe area is a good size, but tiny aisles. It was pretty organized. There is some areas to sit, but not enough. There were people sitting on the floor. There were many racks throughout. There is lots of departments like kids, mens, womens, shoes, bags, suitcases and much more. There is a lot to sift through. The pricing was in my opinion a little high. I can find items one sale, cheaper especially with a coupon. I am sure I made a face at some of the pricing like, "Um really. You want that much for that?" The staff were ok. I had one who tried to help, but he was new so he was unsure on the answer. I ended up not staying too long. I was just there for shoes, and walked out empty handed.

My son was in search of black shoes/boots for work. There…read moreis a large selection of Everything!!! He found black leather Chelsea Boots for $49.99 & Black slip in Adidas for $54.97. The final total cost was $84.96. Yes, $84.96 for boots & Sneakers. It's not what you make, but what you keep. The store representative was kind at check out and answered questions regarding return policy of non-clearance items.

0.1 mi•Penn Center, Rittenhouse Square

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Blue Sole Shoes

4.8(20 reviews)

purchased a pair of fairly expensive shoes here. The quality of the product, despite what…read more"appeared" to be on the high end, was just terrible. The only thing worse, and more disappointing was the reaction and treatment when we returned to address the questionable quality. Long to short, the shoes were taken back without a refund to be "returned to the manufacturer" to explore the issue. Was told they would contact us when returned. Fast forward 3 weeks after hearing nothing... We stop in to get an update only to find the shoes were never sent out, no explanation except to represent they addressed the issue by brushing the shoes reducing, but not resolving the issue. This is a hack job, terrible business. Run, do not walk from this place... Or purchase at your own risk... You have been warned. Fools Gold of shoe spots. Try Allen Edmonds just a Block down... service, quality, selection... All much better. They actually stand behind the quality of their product.

First Class Service ...... Top Quality Shoe Selection…read more... Real Cool Atmosphere.....,all this and with Steve and his staff's attention to detail ,is a unforgettable experience in the PURCHASING OF MENS' SHOES .

0.1 mi•Penn Center, Rittenhouse Square

August 27, 2025

Donald Pliner Heston Red Woven Vachetta

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Blue Sole Shoes

The Shops At Liberty Place

3.5(111 reviews)

This indoor shopping center is a naturally-lit space that's perfectly acceptable for browsing and…read moreescaping the summer heat. It's less busy than when it first opened, still mainly filled with chain stores. I come here for the food court, which serves in a pinch. Have a car? They've got a parking garage. 3.5 stars

I'm old enough to remember when those place was new and exciting. It's still a reliable place for…read moresome lunch-hour shopping or a bite to eat. I like that they have some local businesses like Pierogi Place. There are lots of places to sit and enjoy lunch or coffee. I've shopped for clothing too. You'll find a variety of stores with different styles.

Chocolates

Second floor

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Interior

Lapstone & Hammer

3.2(23 reviews)

0.5 mi

The guy at the door was the only reason this place gets any stars. The rest of the staff was rude,…read morelazy, and acted like helping customers was an inconvenience. The clothing and shoe selection was weak and nowhere near worth the trip. If this store tried to operate in the Bay Area, it wouldn't last long. Between the poor customer service and lackluster inventory, there's no excuse. Do better!

Bought 2 pairs of shoes from them, no update over 3 weeks. called left voicemail no reply. called…read morethe store said they can't help me over the phone. All only to receive a email weeks later saying my order was canceled. Garbage retailer with terrible customer service. but it's okay cause they gave me a 10$ trash gift card

0.2 mi•Penn Center, Rittenhouse Square

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Ubiq

3.0(104 reviews)

My bf loves this store and we pay a visit each time he is in the city. He is somewhat of a shoe…read morehoarder, but I love collecting makeup-it's ok, we all have our obsessions! Ubiq for him, Sephora for me. They have a wide variety of shoes and fair pricing on the floor. He definitely does his research for the shoes he wants online at both the Ubiq website and other similar sites, so if the price is equal or better at the Ubiq store then we might as well buy it here and save $10 on the shipping from an online purchase. 9/10, we make a purchase here at the store instead of online. As for the clothes, they have cool designs but for his body type, doesnt seem to fit well. That's a little disappointing but since the selection of shoes is so stellar I can probably overlook that a little. He is especially obsessed with the nike stefan janoskis...and they have a bunch at this location as well as on their online store.

Found some great sneaker finds on the second floor at this Philadelphia sneaker shop. Got 4 pairs…read moreof sneakers and some and some great shorts for $180 total. Almost bought a fifth pair of sneakers, but I changed my mind when I got to the register. When I explained to the pregnant cashier that I no longer wanted them, I found her (the cashier) to be very rude, condescending and had an attitude that there was no need for, honestly. She acted as if she was doing me and my friends a favor or as if I was asking her for a bone marrow transplant. Also when I got home, I noticed that one of the pairs had what appeared to be razor blades slices in them. Unacceptable. Not sure I will shop here again until they train their employees better. The customer service leaves a lot to be desired.

0.2 mi•Penn Center, Avenue of the Arts South, Rittenhouse Square

Prepare to wait on release dates

Clae | Cousteau's in Umber

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Sick

Villa

2.3(3 reviews)

I must say after running around this city looking for a pair of sneakers I saw on Nike website…read more I almost gave up walked past this window and wow the sneaker I wanted was on a mannequin. Lol it was fate I got the sneakers I've been stalking all week. Could not have been more happy Will definitely be back when I'm looking for rate sneakers or even the latest styles I'm a sneaker head can't help that I love comfort.

On March 20 I went to pick up my raffle a DTLR Villa at 52 market street south pa and the cashier…read morenamed Anthony was so disrespectful to the employees and then he started to get rude with me me insulting me in front of the staff and customers. Banged his head on the cashier table like he wanted to hit every one in the store . You really need to take some serious action about his act or I need to go higher then this . I am very serious no one has the right to disrespect female workers and customers like that

0.2 mi•Penn Center, Rittenhouse Square

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Foot Locker

1.9(12 reviews)

Supposed to be open at 11am. People are standing outside waiting. It's 11:10. They are just eating…read moretheir food and others are just standing--staring at the people outside. If my feet are not killing me--I would not wait!!!

I was shopping near by and was trying to find a place that would sell hats and snap backs. Went in…read morehere and ended up buying myself some shoes, when I found the shoe I wanted I had to walk around to find someone to help me. The person who I saw first was walking around singing to himself. Skipping to when I was checking out, my shoes were 39.99 and I paid with a $100 bill. I was walking towards the door and realized that I didn't get any change back so I double checked then went back to the cash register and I said "I don't think I got my change" something along those lines I said. All the dude said was "oh that's right"... I just acted like it was cool. Now I'm at home and I checked my email receipt and the cashier named Cameron C. put it in as $40 instead of the $100. Not coming back here anytime soon!

1.8 mi•University City, Spruce Hill

Exterior

Shoes that were to be returned

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Sticker that shows how little these shows were worn

The Natural Shoe Store

3.9(31 reviews)

One of my favorite shoe stores, been coming here for years. Best quality and the newest styles .read more

I would give this store a zero rating . I felt the customer service was very poor. The store…read morerepresentative was very condescending and rude ..I believe she needs to take diversity and sensitivity training to learn how to deal with costumers . She did not make me want to purchase anything from the store .

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Sherman Brothers Shoes

3.9(37 reviews)

7.9 mi

Sherman Brothers is my go to 'grown up' boot buying experience. Most of my boots were bought on…read moreline. Sizing is so difficult with new brands. Coming to a place like Sherman Brothers is a pleasure. Ken Sherman has always taken the time to properly size me and the results are the Alden Indy boots (3 Pair so far, one on order) are my most comfortable boots. And I have a sizable rotation. Go there. Enjoy. Take your time and let Ken help you choose the perfect pair.

Some wisdom that was passed down to younger generations was to never cheap out on a mattress or…read moreshoes. I had rectified the former, and thought I did with shoes, but coming into Sherman brothers I learned quite a few things. Firstly, the people here are wonderful, polite, courteous, attentive, and were very helpful in all my questions and inquiries. I had been eyeing a pair of Alden 403 Indy boots, and have quite a few pairs of quality mens shoes. However, the Indy boots can be notoriously difficult to size due to the last and shape of the shoe. If fitted correctly, I had heard these were the most comfortable pair that one can own. I had come in twice, once I was helped by Ken and the second time by Jose. The first time being fitted, I got a different size than what Jose recommended in the end. But after careful measuring, sizing, resizing, and resizing some more, I was assisted to get the best fit possible for my strangely sized feet. All in all, it took about an hour and a half, but you just won't get the same kind of experience at another shop. The folks here have been in the trade for decades, and the level of knowledge and experience is just unmatched. If like me, you went to a shop thinking the customer service members knew what they were talking about, you might be suffering with an incorrect size for years. I'd say if it's your first pair of nice dress shoes or boots, come to Sherman brothers first. Even if you were to get the most amazing pair of shoes from another shop, it won't mean anything when you're suffering from walking all day in an ill-fitted pair.

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4 reviews that are not currently recommended

The reviews below are not factored into the business's overall star rating.

B. J.

185

10

0

10 years ago

My mother and I used to be customers and spent quite a bit of money in there. Many years back, my mom had just purchased a brand new pair of shoes which fell apart within the first few months of owning. Not only did they not stand behind the product, they wouldn't even help her get them fixed. Trying to forget how poor their customer service was, I looked to their website for new shoes recently thinking maybe management had gotten a clue on how to treat their customers. I called to find out information on a shoe I found on their site with only two pairs available in off sizes, I asked the brand. The man said "we don't give out brand info. Why would I ever give that to you?" Really smart move buddy. Thanks for reminding me how rude you are to customers. I would much rather deal with a department store who knows how to treat their customers nicely. read more

Heather H.

1

8

0

14 years ago

Well, I have to agree that the shoes here are very hip and of good quality, but the PRICE! I know, you get what you pay for. However, who wants to wear the same shoes forever. These are definitely investment shoes. I'd rather have medium quality for a medium price, and not cry when I toss them a couple years from now. The service was good, even though my sticker shock must have been apparent, so kudos for that. read more

Mary J.

3

13

0

14 years ago

Great service. Wonderful selection. Top quality. Not cheap, but what is these days? I've been very disappointed with boots I have purchased over the internet in the past - I guess the rule applies, if it looks too good to be true, it isn't. I spent lots of time here, walking around the store in a couple different boots. In some stores, the sales people would get impatient, but not here. I'll be back soon. read more

Peggy F.

2

11

0

15 years ago

Boots! Boots! Boots! Want some boots you won't see on everybody in your office? This is the place. Not cheap, but worth every penny. I highly recommend. read more

Head Start Shoes - shoes - Updated October 2026

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The Natural Shoe Store

3.9

(31 reviews)

One of my favorite shoe stores, been coming here for years. Best quality and the newest styles .read more

I would give this store a zero rating . I felt the customer service was very poor. The store…read morerepresentative was very condescending and rude ..I believe she needs to take diversity and sensitivity training to learn how to deal with costumers . She did not make me want to purchase anything from the store .

Blue Sole Shoes

4.8

(20 reviews)

purchased a pair of fairly expensive shoes here. The quality of the product, despite what…read more"appeared" to be on the high end, was just terrible. The only thing worse, and more disappointing was the reaction and treatment when we returned to address the questionable quality. Long to short, the shoes were taken back without a refund to be "returned to the manufacturer" to explore the issue. Was told they would contact us when returned. Fast forward 3 weeks after hearing nothing... We stop in to get an update only to find the shoes were never sent out, no explanation except to represent they addressed the issue by brushing the shoes reducing, but not resolving the issue. This is a hack job, terrible business. Run, do not walk from this place... Or purchase at your own risk... You have been warned. Fools Gold of shoe spots. Try Allen Edmonds just a Block down... service, quality, selection... All much better. They actually stand behind the quality of their product.

First Class Service ...... Top Quality Shoe Selection…read more... Real Cool Atmosphere.....,all this and with Steve and his staff's attention to detail ,is a unforgettable experience in the PURCHASING OF MENS' SHOES .

South Philly Style Shoes

3.8

(9 reviews)

I just went to this store today to get my shoes for my wedding…read more I have been looking everywhere for orange or dyeable shoes I liked. I'd been looking in three states. Most shops will telly you they carry dyeable shoes and they have like 10 pairs. Absurd. On a whim we decided to check out this little place less than a mile from home. Best choice I could have made. They have an entire room of evening and dyeable shoes. They easily had 200 pairs of dyeable shoes ranging from 40-200 dollars (most seemed to be about 60). Everything from super conservative looking shoes to very fun, modern shoes to shoes, short heels to sky high heels, simple to all dazzled up. The staff was super friendly, knowledgeable and helpful. I'm pretty sure it was three generations of a family working there. Always a nice feeling to support a local mom and pop business. I would definitely recommend going here for any special occasion shoes.

I'd give it zero stars if i could…read more Last week, 1/11/13 I purchased a pair of $160 lace Brianna Leigh peep-toe pumps for my wedding in May. I'm from the neighborhood so I popped in the store, saw them and fell in love. It's an adorable shoe, that I thought I'd surely wear down the aisle on my wedding day. However, that weekend while shopping I found a different pair of shoes that match near exact to my dress and had to make a decision. Naturally I decided to return the shoes to South Philly Shoes since the others were such a better match. I looked at the receipt for a return policy before going in. Stamped across the front is "NO CASH REFUNDS". I bought with a charge - no problem! So I went to return the shoe today, 1/16/2013, just 5 days after purchasing. I hadn't even taken them out of the box. Immediately the two women in the store (who where both there when I purchased the shoes) told me there are no cash refunds. I said that was okay, I bought them with a credit card and would gladly take the refund on the charge. Now, I too am a small business owner and know the risks and costs of running a small business. But treating my customers and clients with little to no respect, no flexibility and no understanding is certainly not the way I do business. Needless to say, I support small businesses as much as I can. I shop Passyunk Ave to do my part and contribute and thus, shopped South Philly Shoes in the first place to ensure that if I'm going to spend money anyway, why not support the local/small businesses. The owners/managers/whoever the snide ladies behind the counter are launched into a full on rant about how expensive it is to run the credit card machine, how each time money goes into the register, it goes right out to pay bills, that the recession has hit them very hard and they don't have the money to refund me or anyone and that is the way it has been for 32 years. They insisted that a stamp on the receipt that says "NO CASH REFUNDS" is the same as NO REFUNDS, which it is plainly not. It is, to me, very specifically NO CASH REFUNDS as it clearly is stamped. Unfortunately, these are the risks and costs of running a small business and it is really hard to believe that in 32 years not one person has received a refund from this place as they suggest. It's sad to say that this is why people shop big box and department stores. I won't let this situation leave a bad taste for all small businesses of course, but definitely for this one. I stood there a few minutes to plead my case - it's not the same, it's a charge refund not cash, it's less than a week that I've had them in my possession, I don't need them, nor do i need a store credit because I now have shoes etc. etc. and to no avail. She avoided eye contact, told me that if I wanted to stand there and fight her I could but it wouldn't make a difference, quickly wrote out my store credit, handed it to me and said if I didn't want it, to give it to my mother or someone. I have purchased shoes there last year for my sister-in-law's wedding, 3 of 5 proms and other events and I will not be returning to this store. Each time I find that I could kick myself for going back, the staff is rude and snobby despite the shop being completely run-down and a complete and utter mess. Their bridal selection is vast but has grown cheesy over the years, everything else in the store is as another poster said "tacky". I am disputing the charge with my bank to at least have some support. Ridiculous that a business can conduct itself like this no wonder they are in such poor shape as they say. Go elsewhere, there are tons of great local small businesses and boutiques around the city, this is not one of them.

Sherman Brothers Shoes

3.9

(37 reviews)

Sherman Brothers is my go to 'grown up' boot buying experience. Most of my boots were bought on…read moreline. Sizing is so difficult with new brands. Coming to a place like Sherman Brothers is a pleasure. Ken Sherman has always taken the time to properly size me and the results are the Alden Indy boots (3 Pair so far, one on order) are my most comfortable boots. And I have a sizable rotation. Go there. Enjoy. Take your time and let Ken help you choose the perfect pair.

Some wisdom that was passed down to younger generations was to never cheap out on a mattress or…read moreshoes. I had rectified the former, and thought I did with shoes, but coming into Sherman brothers I learned quite a few things. Firstly, the people here are wonderful, polite, courteous, attentive, and were very helpful in all my questions and inquiries. I had been eyeing a pair of Alden 403 Indy boots, and have quite a few pairs of quality mens shoes. However, the Indy boots can be notoriously difficult to size due to the last and shape of the shoe. If fitted correctly, I had heard these were the most comfortable pair that one can own. I had come in twice, once I was helped by Ken and the second time by Jose. The first time being fitted, I got a different size than what Jose recommended in the end. But after careful measuring, sizing, resizing, and resizing some more, I was assisted to get the best fit possible for my strangely sized feet. All in all, it took about an hour and a half, but you just won't get the same kind of experience at another shop. The folks here have been in the trade for decades, and the level of knowledge and experience is just unmatched. If like me, you went to a shop thinking the customer service members knew what they were talking about, you might be suffering with an incorrect size for years. I'd say if it's your first pair of nice dress shoes or boots, come to Sherman brothers first. Even if you were to get the most amazing pair of shoes from another shop, it won't mean anything when you're suffering from walking all day in an ill-fitted pair.

Totem Brand

3.8

(23 reviews)

Solid spot for eccentric finds!! I don't think I have seen the pieces they carry any where else. It…read morecould feel overwhelming at first but I like their store layout (and how smart of them to only display 1 piece per style iykwim). They carry a lot of pieces from Japan so if you're into Japanese streetwear this place would be it! I like that it feels contained but also enough for you to look around. It's rugged but with taste. I've visited several times, both to browse and to pick up some online orders and the staff is always so nice and helpful! Parking is easy around the corner by Spread, or bike parking right in front of the store.

I placed an order with Totem Brand Co. for two Patagonia MLC 45L bags and paid increased…read moreinternational shipping and prepaid duties at checkout. A few days later, I received a cancellation notice falsely stating that I had requested to cancel the order -- which I had not. I had to reach out myself to find out what happened, and only then was I informed that the company had decided to cancel my order due to the cost of international shipping -- despite the fact that I had already paid the higher shipping and duties. No one attempted to contact me beforehand or offer any alternative; they simply cancelled the order without discussion. To make things worse, the sale price of the bag is no longer listed, raising serious concerns about the integrity of the cancellation. This was a very disappointing experience, marked by poor communication, no accountability, and a complete lack of customer consideration. I strongly advise against ordering from Totem Brand Co., especially if you're outside the U.S.

Lapstone & Hammer

3.2

(23 reviews)

The guy at the door was the only reason this place gets any stars. The rest of the staff was rude,…read morelazy, and acted like helping customers was an inconvenience. The clothing and shoe selection was weak and nowhere near worth the trip. If this store tried to operate in the Bay Area, it wouldn't last long. Between the poor customer service and lackluster inventory, there's no excuse. Do better!

Bought 2 pairs of shoes from them, no update over 3 weeks. called left voicemail no reply. called…read morethe store said they can't help me over the phone. All only to receive a email weeks later saying my order was canceled. Garbage retailer with terrible customer service. but it's okay cause they gave me a 10$ trash gift card

Footsie's

3.5

(2 reviews)

The plus about this shoe store: the lady at the counter welcomed me in in a very friendly manner…read more That's it. The shoes are cheap. Very cheap and cheap looking. There is not much selection. I can almost guarantee that, after wearing the shoes for a week, they will fall apart. Shop here at your own risk.

I LOVE Footsie's! One of my favorite shops on South Street! Always amazing service and great…read moreitems for great prices! I always make it a point to stop in when I walk down South!

Fairmount Running Company

3.9

(20 reviews)

Running shoes, running socks, running shirts, shorts, pants, you name it…read more Just opened recently, had a terrific sale..and good prices. Helpful staff, good selection. A NICE addition to Fairmount...check em out.

This place is small...as big as my kitchen..but don't let that stop you from coming. They have a…read moregreat selection of running shoes that 'big box' stores don't carry, and they have something for everyone. There is always someplace to park, and it's easy to get to. Their prices are also about $10 less than other running stores I've been to, so that's great too. The only reason it didn't get 5 stars is that there is no treadmill to 'try them out,' and no place to really even walk around to see how they feel....but their return policy is generous, so that shouldn't be a big deal. I'd go back.

Duo Shoes

5.0

(2 reviews)

If you want something unique Duo shoes is the right place. But be warned it's not cheap! Although…read moresome items can be found on the internet at a slightly lower price shopping here may be worth the few extra bucks. Why? The service and instant gratification. The two associates in the store were helpful and offered great assistance. They listen to you to help understand your needs and lead in the right direction. My figure, size and need were all considered when suggestions were made. Of the 4 things I tried on I purchased 2 plus a bag that can be used as a belt or cross body bag. If it's obtainable but you need time, they have 'THE LAYAWAY'...LOL Would I return? Yes

Love this store! I always get the best compliments on anything I buy here and the clothing lasts…read more It's simply high quality all around. The staff is helpful and friendly and the clothing is on trend. Highly recommend stopping in and checking it out if you have a special event. You won't regret it.

Charlie's

4.2

(57 reviews)