Excellent Physical Therapy, very personal service. They really take the time for you, most…read moreappointments are 45 minutes to an hour long. Very one on one, the therapists will not see multiple patients at a time.

I had a problem with my CPAP machine. I called and got an appointment within days. I checked in and…read morethings went very smoothly. The technician checked out my machine and very quickly determined that the humidifier was indeed not working. He got me a loaner programed it and had me out the door in an hour. My old machine is bundled up and on its way back to Phillips for a rebuild. A good experience.

I was placed there because everyone else was full. I missed my meds the first night because their…read morerecords showed that was in another room. My cousin asked that they correct their records and they did not. Some of the med techs would come in and only give me some of my meds. I would ask where the missing meds were and more than once they would ask me what was missing. I told them to check their records. They should know what I take. There is a part of your record called a *medication record.* Awesome for finding out what meds you are supposed to take. One med they pushed me to take and because of the side effects I told them I was NOT going to take until I talked to my doctor. When the facility MD came to my room he told me that the hospital ordered it. I have since seen my PCP and he said it was never ordered by any of the hospital staff. I am diabetic and there was no correlation 60% of the time regarding the timing of my insulin and the timing of meals. One day the nurse came in to check my blood sugar after my meal and asked did I eat my lunch because my sugar was so low. I had. Small portions and gross but I did eat it. One evening they brought in a high carb meal. I said I wouldn't eat it and asked them to bring me something else. They said they would and they didn't. I asked that they find someone to explain why I was not going to eat that night or tell me the nearest restaurant and I would take a cab for a decent meal. They did at that point bring me 2 cold boiled eggs and 2-4 oz containers of full sugar yogurt. A grand total of 260 calories. I told them Lean Cuisine doesn't even make meals that small. I had a friend bring me in 2 boxes of shelf stable milk after that because you have to eat protein in order to gain your strength back. Check with Google. I thought everyone knew that. I told one of my visitors that I thought this was 3rd world rehab and started to consider leaving there with or without medical approval. Oh but wait - maybe them making patients miserable is how they get them rehabbed. At the hospital I was only able to get up with assistance. Roll through the doors at Spring Valley and instantly became independent. Simply amazing!! One night I called using the "call button" and waited 1& 1/2 hours with no answer. I picked up my phone and called in in order to get some service. Was told they were short staffed. They told me they had 1 shower for the facility. Nope. I guess I'll go home dirty. I talked to the Director of Nursing, a Nurse Practitioner from the facility, a Nurse Practitioner from my insurance company, and the doctor (who claimed that the hospital ordered a medication that they had not) and no one seemed even slightly concerned. As someone else wrote "I would give them zero stars if I could." Please - unless you are going to stay with your loved one - do NOT agree to moving them there.

I have quite literally tried calling my father at 198 times in the last 3 hours and not a single…read morereceptionist well even tell me her name so I'll send your father there if you want time to get abused beat knob and you can't even talk to them send them to Spring Valley because I've only tried calling my father a 198 times in the last 2 hours but I guess it doesn't matter and not a single person who told me their name so they can abuse my father I can call in a 198 times and still it doesn't matter because they get to beat him up and not even tell me their name as a receptionist Send your parents to the Spring Valley... ....I have only called 201 time and the front desk will not even sy her name after200 +calls

We are poor. We had a mental health crisis. They saw us relatively quickly. Despite my partners…read moremania and outbreaks, they stayed with us thru the intake process. They did not want to give us meds we did not want, which feels wise, but they n the end they prescribed them. They were respectful and professional but also friendly and empathetic. The prices were very reasonable. They helped us fill out both the disability forms and the social security forms. Look perhaps if you are well in off you can get fancier care. But if you have need of low cost quality health care esp behavioral medicine you can not do better than Jordan Valley.

You try and call them. 50 dang languages... so buckle up cuz you're going to be sitting for an…read moreentire afternoon to listen to languages that don't have any place in this country.

Excellent food and outstanding service. I love the everything omelet. It is very slightly different…read moreeach time. I love it! Annie is a great waitress. We got to the National and Battlefield location.