I took my son in this evening because he was the last member of our family to get pink eye. I…read morethought we could get the same medication that worked for myself, my husband and my other son. When my other son came down with it, we explained to the doctor why we wanted a certain medication and he was happy to help, however, a nurse practitioner was there (Alisha Hightower), who spent 4 minutes with us and refused to listen to anything we had to say, refused to prescribe the medication and literally walked out of the room and never came back. We had questions to ask, needed more information on the meds she did prescribe but she was "too busy" to answer any questions. Amazing she wasn't too busy to take our money. I will never use this urgent care again. I thought the people in the medical profession would care enough to listen. Maybe Alisha is in the wrong profession.

I'm writing this because I came to Ashland to see my uncle who is dying of cancer. I got sick…read morebecause I've been traveling for four days. I showed up at the Kings daughters urgent care with 2.5 hours before they close. There were three people in front of me. I filled out no paperwork... They took children that came in after me before I was seen. I could hear them examined for extraordinarily long periods (more than 20 minutes per patient) of time before I was even seen through the walls because they are that then. UIn a absolutely soul crushing move, they waited until all pharmacies in the area were closed before even seeing me, when all I needed was a prescription for antibiotics so I wouldn't get my uncle sick on his deathbed. After traveling for four days, and waiting for 2 1/2 hours, they can even get it together to write me a prescription for antibiotics before everything was closed for Thanksgiving. They knew it was being closed they did nothing except take others in front of me for no reason except that they wanted to. They do not care about you, they care about themselves and what they want to do, not what is your priority to make you accommodated but rather whatever they can do themselves. Saying I'll never go back to her is the understatement of the decade, literally as I have not been back here and yours and will not return for many more. They made it impossible for me to see my uncle before he died because they purposefully waited me out, I explained everything to them and they were fully aware of the situation, they offered no accommodation and no apologies or reasons. They saw everyone before me. I was in the back office examination room for a full hour while I could hear them seeing other people in front of me. Sad, horrible... And they most importantly prevented me from comforting a dying man. It's impossible to get lower than what they did, with full knowledge. Update, the day after words, I just went and reread this entire review. I stand by it. But, I want to make some kind of clear, the real issue that I have with this is that the people that they're underserving, IMHO, are the salt of the earth. I think that the tragedy here is not that they're just a bad clinic, cause they are, but that exists, it's that this is one of the few options for the people who live in this area and they're really good people as a General rule. If you're screwing over people who never done anything wrong to you or in most cases anybody makes it way worse. I'll think anybody but I have a problem with this were located on Capitol Hill... I might even laugh about it. This is a tragedy though, is people deserve all the best in there getting the worst as they usually do time and time again. They put my file, my medication, everything under my middle name. This made it impossible to look up when I got to CVS because they didn't tell me which neither bringing under an assumed it would be filed under my last name like every other place in the whole freaking world would do... So it's CVS, it took the poor guy nearly an hour to get my stuff when it was already done by the time that I got there. In fact, after talking with the guy and looking at the time on the receipt, medication was called in half an hour before I left the place which means that they could've let me go earlier and specifically made me wait. This bothers me because, I'm the one that told them want to prescribe, I said please prescribe me some Zithromax, please prescribe me some prednisones and that's exactly what they did. This whole place reeks of corruption, reeks of a hoax if you can, stay away at all costs, if you can't, I'm deeply sorry but bring entertainment because you're going to have to wait unless you're with an infant. What a freaking joke.

Great experience. I've had Botox before but this was by far the best experience I have had. The…read moreoffice is brand new and extremely nice. Dr. Basedow walked me through all my questions being very patient. It was also very comforting knowing I was having an actual licensed physician do the work. I will definitely be back!

I recently relocated from Chicago to Ashland and had been in search of a new doctor. I researched…read morefar and wide trying to find the right match, as I had seen my previous doctor for over 7 years and was hoping that I would feel comfortable returning to my new office after my initial visit to finally end the "search." I am so happy that I found Dr. Basedow. He is beyond kind and truly takes his time to ensure his patient's satisfaction in their visit. He spent time answering each and every one of my questions, including those about different services offered at Azalea, more specifically, dermal fillers- which I definitely would go back to receive. The facility is easy to access, incredibly clean, and has available parking. I have absolutely no complaints.