Hatalla Carpet Cleaning

Absolutly fantastic!!!! The worker Brian D. was extremely…read morethrorough, paid attention to details, worked extra hard on stains,was polite, professional, honest, respectful of me and my furnishings and carpet. I will definitley use OxiClean again and will have them clean my uphostery next time.......I have a very light cream colored carpet and the oxiclean solution is amazing in its cleaning power. The carpet looks better than new. Also the price is very reasonable.....I'm retired and on a fixed income, so the cost was important for me. GREAT JOB BRIAN!!!!!!

The service is always great. I have an older dog, and my carpets have urine spots in addition to…read moretraffic dirt. Oxi Fresh continues to provide the best cleaning results of any carpet cleaning I have ever had done. The deodorizer prevents an after-smell. And, the best part is, the carpets dry quickly!

All-Pro Floor Care

(20 reviews)

I've used All Pro floor care for numerous years. They are…read morepolite, on time, do an AMAZING job and always deliver more than they promise. I just had them clean a filthy, embarrassingly disgusting oriental rug. It's now gorgeous!! Thank you thank you!!

Was able to get a next day appointment being a first time client. They showed up right on time. My…read morecarpet was heavily soiled and had dog urine in several locations. All-Pro Floor Care's service technician worked his magic and got my carpet spotlessly clean and odor free. Their price was very fair and carpet was dry in about 2 hours. We were so impressed we have already decided to make this a yearly service.

Elite cleaning

(4 reviews)

I was skeptical seeing all the good reviews by other people. I shouldn't have been. This is a real…read moredeal great business. Prompt, economical, detailed, efficient, pleasant to deal with. Overall excellent!

i cant recommend them enough. Won't go anywhere else for carpet or upholstery cleaning Now. They…read morewere so friendly and personable and did a great job cleaning our couch. Thanks again Elite Cleaning for saving my couch. You've gained a lifetime customer!

Chem-Dry of Springfield

3.2

(6 reviews)

I never give perfect scores but I cannot think of one thing that this cleaning service could have…read moredone better. First, they arrived exactly on schedule. I only had one room done, we went to that room, my carpet was horrible, had not been been cleaned in ten years. I also have two dogs and two cats, who haven't always been the best at the potty training part of there puppy and kitty years. You think that you're cleaned things up, but when they got out their black light and I saw the circles of past potty areas under the filthy carpet, I thought I was going to lose it. The workers thoroughly explained their processes, prices and what they recommended. I couldn't believe what my carpet looked like when they were done. It looked like brand new carpet and completely refreshed the smell in my room. Thanks so much, I will be using you again! Lori Feger

I requested a hardwood floor cleaning for my kitchen, foyer and hallway. I Specifically noted…read morecrevices where grime had collected around the cooking areas? They booked me last minute, which was nice. When they arrived they said it would take a few hours to clean & polish. I opted not to polish and told them to yell when they were done cleaning. It was no more than 10 minutes they're calling my name. They said they were done. I was flabbergasted. The original phone estimate was $415 for cleaning only. The onsite guys adjusted it to $315 to reflect actual square footage. The finished floors were dull, streaked, many places not even hit with the cleaner. And the crevices were still dirty. The guys who came to clean were both very nice and tried to go over some places that I pointed out. But the crevices were my main concern and they looked no better. I called the manager and he said the machine is a surface cleaner not a crevice cleaner. All in all my floors would've looked better if I had just use my swiffer. I just spent $300 for nothing and now I'll still have to scrub it by hand. I would not recommend this company for hardwood floor cleaning.

Stanley Steemer

2.3

(16 reviews)

We have always used Stanley Steemer and are always satisfied; however, the job that Randall did was…read moreoutstanding. We have light grey carpeting which had many spots and, when he was through, it looked like new. He also offered us a special of getting a second room cleaned for no additional charge. Although we didn't expect it, it was greatly appreciated. Finally, his manner was totally professional and courteous. He is an outstanding asset to the company. Many thanks!!

I filed the below review back on 4/24 and never heard from the company…read more We spent over $700 on that day for a host of services and yet, no one from the company offered to help, investigate or refund any or all of the cost. If Stanley Steemer had taken the theft seriously, I would have commended them for taking action. Instead they ignored it and I assume the thief is still working for the company. Shame on Stanley Steemer. 4/24 Review: Have used the Rockford Stanley Steemer before but, had a crew out on a recent Saturday to clean carpets, tile floor and, ended up adding cleaning of a leather couch while they were on the job. This was a pretty big job. 1. I was not quoted accurately for the couch cleaning and when the bill was tallied, I was charged a huge amount for a simple wipe down. 2. One of the crew members helped themselves to my mother's purse. Took the whole thing with them. While we missed pulling it out of the room where the couch was cleaned before they arrived, apparently too tempting. 1 crew member was on her own for an hour in that room and just took it! They TOOK a 92-year-old woman's purse. Her SS card, Veterans Admin card, cash, credit card, checkbook. We filed a police report, and I called the manager of the facility. I was not offered anything but a "sorry - hard to hire, staff is normally good...." Careful before you invite them into your home. Very disappointed and appalled.

Clean Sweep Business & Residential Cleaning Service

4.5

Staff is friendly and works to please the customer. I highly recommend these guys! They are…read morethorough and go out of their way to do a real good job and leave the customer satisfied.

Arrived at scheduled time. Given the conditions of the home the quality of service and price was…read moreacceptable. Would recommend there service.

Dusty Diamond Cleaning

Had such an INCREDIBLE experience with this company& with Sydney. We scheduled a top-to-bottom…read morecleaning for a Mother's Day Gift on our parents new home they had just purchased that had been sitting empty and was in really rough shape. She made sure she had enough time and supplies and spent 10+ hours scrubbing this place from top to bottom- and on top of that came back the next day because she wanted to try a new product on a particularly difficult section of the floors. Brought tears to my mothers eyes when she saw all the work that went into this! Would recommend 100x over. Wish we could rate her even higher. Use this company if you want someone who truly cares and will take the time to make sure the job is done right!

Sydney was kind, responsive, and did a wonderful job cleaning my parent's home! I'm very grateful…read morewe found Sydney, and we will be using her in the future!

Seamstress

4.1

(19 reviews)

•$

I went in to get my sleeves hemmed, and the process was very quick, affordable, and easy to work…read morewith. Thank you again!

Although Dave gave such a warming response when I initially requested the service, that was not the…read moreexperience I received once I actually arrived. The seamstress was very curt and rude upon entry on the establishment. When she did come from around the back of the store, she abruptly snatched my daughter's dress out of my hand, took my request and gave me my yellow sip for pick up. End of discussion. The big problem came when it was time to grab the prom dress. Now in fairness, I was 8 minutes late to the location, since running around for this special event. However, I did call but when I received no answer, I figured that she was just busy. To my small heart attack, the establishment was closed. I was devasted to say the least! I would've really liked a phone call to say "Hey, I'm leaving soon", or "Are you still picking up the dress", something or anything for that matter. Especially seeing that it was a special event. I honestly, would've appreciated a little customer service moment, that would've made all the difference with being a first time customer. I will say that after I called my friend for help, she got in contact with the owner (I presume) and managed to get her to come back and open the shop so I can get my daughter's prom dress. Thank Goodness for good friends, right?!! I'm not sure if I would return or not but I'm definitely not using the place for urgent needs or special requests. Good customer service is really about those tiny steps to make every customer feel like they're appreciated for choosing your business, and I hope no one else has to go through this experience.

MB Heating & Cooling

3.2

(26 reviews)

friends, family and myself have used mb heating and cooling . big mistake!!! you will end up in a…read moremoney pit when they break your units more! then they tell you that you need a whole new unit so you spend 10k plus on a new unit thinking everything will work fine from here on out only to find out that they can't install it properly. So they charge you even more money to fix what should have been installed properly the first time . Absolutely do not use unless you want to go broke!!!!

Was quoted a wrong price on water heater repair.They promptly called me back with a correct…read morequote.They repaired water heater the next day.

Ray's Plumbing & Sewer Service

3.9

(14 reviews)

this guy never showed up to the appt never called or responded. This company seems like a scam…read more. They have your address and phone.. they talk on the phone one day and can never seem to be found the next few days by phone and literally never show up for appt and never arrived for an appt . 11/26/2024..will never refr or try again

DIY gone wrong. I tried to switch out the water mixing cartridge in a shower and due to some…read morecalcium build up, it wouldn't budge. I put it back together, but the water would no longer turn off so we had to keep the water to the entire house turned off. I called Ray's and they were not able to come out that night. The next day they were there within an hour of calling them. An hour later they had it fixed completely. The competition came out the night before and talked about putting valves in the basement, tearing out a bedroom wall to get to the back of the plumbing, and cutting through the shower wall! I knew this was not required because Ray's had switched out the other cartridge just a few months prior to this incident. The competition told me the cartridge was stuck and he may not be able to get a part since it was 8 p.m. He looked up the part and said it would be about $500 for the part and around the same for labor. I told him I'd call another plumber and deal with the mess in the morning. The competition charged me $189 to do nothing. Ray's charged me a total of $200 for parts and labor. I will never attempt plumbing DIY again and I will never use another plumbing service!

Way and Sons Remodeling and More

3.3

(7 reviews)

His dad is not a licensed plumber and does patch work that is outdated and doesn't follow new…read morecodes. Hire a licensed plumber for any of their work. A plumber looked at the work he had done for me. Shook his head and had to replace everything he did.

Willing to work with customers to get the project done right. Seeks knowledge and the right experts…read moreto keep expanding his experience and expertise. Helped finish a staircase remodel including wall and ceiling drywall and staircase installation in an old house without a square or flat wall. Even through the hiccups, they stay positive and are determined to get it done.

J Rechner Tree

(5 reviews)

Great job removing 80 foot tree. Great service. This is a…read morefirst class company that ensures their customers are satisfied and we verily were.

This was a great experience! The whole process went smoothly--from getting the bid to having the…read moretree taken down. They arrived on time and completed the job efficiently and professionally. They clearly have the right equipment and skills to do quality work. Best of all, they left no mess behind. We would absolutely use them again and recommend them to anyone in need of tree services.

Geoff’s Fix It

Geoff repaired an antique chair. He picked it up and delivered it at a reasonable cost. We highly…read morerecommend Geoff.

Geoff designed and came up with a floating shelf that sits below my television hiding cables, and…read moreallowing components to be accessed. He did a great job. I spent a little more than anticipated on it, but all in all, I am happy with it. I would definitely hire and recommend him for carpentry work in the future.

CK Home Improvement

I contacted CK Home Improvement after a fire in my mobile home. The professionalism of these…read moremaster craftsmen exceeded all expectations. They went above and beyond and gave me a renewed love for my home. Im planning my "reveal" party now!

From the owner: CK Home Improvements is a remodeling company offering affordable services to residents in central…read moreIllinois area. Call now for an estimate: 217-904-5200.

Pest Control Consultants

So happy we switched from the big name pest control companies. These people have eliminated all of…read morethe bugs immediately outside of my home. I had no problems with any spiders, Asian beetles, etc. The quality they provide at a reasonable price is great!

From the owner: Pest Control Consultants specializes in protecting your home, business, and health by combining…read moreperimeter defense pest control and integrated pest management services. We focus on providing solutions to pest problems and delivering a positive experience to all of our customers.

Newberry's Termite & Pest Control

Had carpenter ants eating away a tree, a nest of ants found under a window when it was replaced…read more Every time I turned around there were more carpenter ants. Not anymore! Results were immediate!!

From the owner: Reasonable Rates and no Contracts, serving you for all your residential, commercial and industrial…read morepest control needs. Family Owned and operated with over 35 years of experience. Call us today!

Norris-Koen Tree Service

My usual tree company wasn't returning my calls, so I took a chance and called Norris Koen. They…read moreresponded to my call and came out to give me an estimate in a few days. Their price was reasonable and the work was done quickly and professionally. They took out 11 trees in less than 2 hours. I highly recommend them. They are my new tree removal company

From the owner: Servicing all of you tree removal and tree trimming needs!read more

Hatalla Carpet Cleaning - carpet_cleaning - Updated August 2026

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I hired this company to remodel my home so I could get it sold quickly. I was worried about cost…read morebut was very happy with their initial quote. They were nothing but professional to work with and the quality of their work was amazing. My home sold for a lot more than I had anticipated and I was more than happy with all the work they did. If I ever needed any home repairs in the future I would call them.

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4.0

(4 reviews)

I was referred to Ed Shoemaker in early April, Ed stopped by and I gave him a drawing of what I…read morewanted for a deck, 16' x 12', trex decking with l lights on all the posts, white railings with black spindles. He gave me a quote that was fair! When the decking material came in he sent a three man crew out. They framed the deck the first day and came early each day and progressed quickly on its completion.I have been in the construction field since 1966 so I am familiar with quality work. We are very happy with the quality of work they did how well they cleaned up the area each day ! I would highly recommend Ed and his crew for all your construction needs ! Respectfully: David Bean

Prior to having our flooring installed, I had asked Ed twice, if they have installed Luxury Vinyl…read morePlank before. Only after to find out after they damaged our flooring, that they were fairly new to it. There are MANY places where only one side of the plank is completely locked in. This flooring is only waterproof if fitted correctly together. Then in some spots they hit in too hard, and it is bowing up, and eventually will more than likely pop out of the locking mechanism. They DID NOT prep the subfloor well, so there are pieces of something popping through our new flooring in MULTIPLE places throughout our home. One room they didn't finish putting flooring in the corner of the room. In the kitchen, they didn't run the flooring far enough under the cabinets, so there is a gap between the cabinet kick board and the rest of the flooring. I told him that our sub flooring is harder to find, and he told me it he would get it. He replaced a piece of subfloor in our living room, with a weaker form of wood...thus causing the wood to flex when you walk on it and broke off the locking mechanisms on the LVP flooring causing about a 12+ inch crack in the flooring, and it continues to get larger. This flooring has a 25 year warranty if installed correctly, and due to this companies negligence it started coming apart after a month. Ed tried to talk his way around it throughout the entire thing, trying to find other reasons to blame this on, instead of taking responsibility for his company's poor installation and neglegence . He has tried blaming the flooring, and the fact other people were working on the house at the same time, but NEVER once did he say "get everything done and we will come back and do the flooring". He also tried to blame the subfloor that was "bad", and the subfloor is not bad, there is one area that is not level, and we have no problems at this point in that area. All of the problems we are having with the floor is because of his NEGLIGENCE in prepping the sub flooring, and installing the wrong sub flooring. And only after he contacted the manufacturer did he realize that they missed some CRUCIAL steps in the installation process. He was barely here through the entire floor being laid, but is quick to blame everyone else for why it is not right. He stated "I know there were mistakes made on our part when installing the floor." after he contacted SHAW. Also, one of his employees was throwing full pieces of flooring away, if they cut a little piece out of it. He didn't "know" to use it for cut pieces, showing he sent someone that was very inexperienced. He complained about how much money he was waiting on from other jobs at the time, and had invested in the job ($1800) wanted $3200, and fails to realize it is a lot less than the $5000 +/- we have in the flooring. Not including the amount we will have to pay to have the base boards re-installed, filled, and painted...as well as any damage to the walls when they remove the base boards. I did not pay for their poor installation/workmanship, but also am at a loss for the large amount of flooring that is damaged from this. I tried to work with him on this, asking for him to pay for the flooring that they damaged, and he denied to do so because I did not have to pay for the installation. Would you pay for poor installation and flooring that is coming apart and has holes from things popping through the bottom of it? He claims, but the last time I spoke to him his last comment was to talk to the insurance or my lawyer to sue him, just let him know what I was going to do. Unfortunately, his insurance policy does not have coverage for poor workmanship (what his insurance called the work he did). I don't want anything, other than our flooring that was damaged by his company to be replaced (we would pay for someone else to install it), so it will withstand years, instead of already failing a few months after installation.

Snell Plumbing & Heating

3.3

(7 reviews)

I highly recommend Snell. they are dependable and honest. They have always addressed my problems…read morepromptly. They are the best!!!!

These guys are straight up the most honest people you could ever want doing your work. If it's a…read more$20 repair, they will charge you a 1/2 hour service fee and take care of your problem. Unbelievable service. Great to know 100% honest people still are here to service the community.

Sangamon Softwash and Pressure Wash

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Parker's Power Washing

Excellent Work by Parker's Power Washing…read more We first hired Chris Parker of Parker's Power Washing in 2025 to clean our driveway at 4620 Brookview Dr. in Auburn, as well as our mother-in-law's driveway and house at 17 Santa Fe. Chris was extremely punctual, professional, and did an outstanding job. The results exceeded our expectations, and both properties looked noticeably cleaner! I hired Chris again in May 2026 to power wash a bridge on my farm and clean my shop. Once again, he delivered exceptional results. I was amazed at the difference after he finished - the bridge and shop looked dramatically better. Chris takes pride in his work, shows up when he says he will, and consistently delivers high-quality results. I highly recommend Parker's Power Washing to anyone looking for reliable and professional power washing services. -- David S.

Big Dog Construction-Local Window Depot USA Dealer

(5 reviews)

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After Josh came to bid my door, I was so impressed I called and asked for him to bid other projects…read moreat my home. Thomas and Alex were professional and cleaned up afterwards. I am so excited about the job the did on my door. I could have hugged them. Thank you, Big Dog Construction!

Glenn Brothers Garage Door Company

(3 reviews)

I needed a new door and opener. After getting bids from other companies in the area Glenn Brothers…read moregave me this best deal and everyone from the salesperson, office staff and installers where very professional. I will definitely hire them again.

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Inman Exterior Service

3.5

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