Cancel

Open app

Search

Harvey Norman

4.0 (1 review)
Closed 9:30 am - 6:00 pm

Harvey Norman Photos

Recommended Reviews - Harvey Norman

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

2 years ago

Helpful 1
Thanks 0
Love this 2
Oh no 0

Verify this business for free

Get access to customer & competitor insights.

Verify this business

EZ Living Furniture - Bolts come out

EZ Living Furniture

(10 reviews)

I purchased the Azara bedframe which fell apart when moving it one day. Literally moved it lass…read morethan a foot to get a vacuum cleaner behind it. The structural design of the bed is poor and metal components are very poor quality, some form of brass coloured tin/steel that break, sheer and dethread unless extreme care is taken. Unfortunately EZ Living Furniture accept no responsibility for the quality issues, or the subsequent condition of the bed. As a premium priced item we are very disappointed and we'll not be using EZ Living again.

o we purchased the Pero chairs and also a wooden table that we believed was oak. We paid for…read moreassembly. This was a little over 2 years ago. Fast forward about a year and the furniture really had started to look poor. The chairs had lost their fastening bolts on two of the four chairs and the table itself was sticky to the touch. In time the wood veneer started to rise up on the seams of the table. In truth we very rarely use our table and tend to eat at the kiimtchen island and we live in a warm and dry new build house with no damp issues. Life is busy and I delayed getting in touch with EZ living. I did today and was advised I send photographs in detailing the issue and the agent could see it was 2022 she said items were purchased. I do as instructed to be told that: I was out of warranty tough luck. Sorry for the inconvenience. So why ask me to send the email at all? To be honest the chairs are perfect except for the missing bolts. But ez living do not have replacement bolts to provide outside of the 12 months. So I'd to replace the chairs really to keep them matching set. Not very sustainable is it? Overall, I cannot rave about the quality of this furniture. We've purchased quite a bit in EZ living over the years and thinking about it now, none are still here 7 years after moving in. I thought the company could have been more cooperative in dealing with me. After all, they should feel proud to stand over their own products. One year for furniture is pretty poor especially when you have also paid for the assembly service. I would have thought there was at least an option to replace bolts. That aside a little used kitchen table that has quite literally disintegrated over the course of two years whether within guarantee or not is not good enough. A table that costs best part of a thousand euros should last longer than that. Now it's headed to the dump. What a shame!

Harvey Norman - mattresses - Updated May 2026

Loading...
Loading...
Loading...