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    Harvesters Credit Union

    1.6 (7 reviews)
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    Services - Harvesters Credit Union

    Personal banking

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    8 years ago

    Very rude and entitled customer service. I would definitely recommend going with Navy Federal or any other credit union.

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    PenAir Credit Union

    PenAir Credit Union

    (30 reviews)

    I let the dealer choose the lender, which I now know was unwise; they chose Pen Air. The loan was…read moreset on Auto Pay. The loan payment was successfully withdrawn for the first two months but not the third. While reconciling my accounts, I noticed the loan payment was not deducted for the current month or the previous one. I contacted them immediately, and they stated my file was "messed up," alleging there was no contact information on file and insinuating I had filled out the paperwork improperly. However, when they reviewed the paperwork, it was correct. So, they entered all my information, and I paid both payments, assuming everything was resolved. Subsequently, I received a 30-day late notice on my credit report. When I called them, expecting an apology, they simply stated I was late, and that was final. I explained the Auto Pay situation and their system error, but they responded with indifference. Despite explaining that a previous representative had corrected it, they insisted that was unlikely. I wrote a letter of complaint, to which they replied by claiming late notices had been mailed to me, which was implausible as they only had my contact information after I had called them. I disputed the issue with the credit bureau and paid off the car the next day, deciding I would never engage with that establishment again and that I would advise others to avoid it at all costs.

    When there was NO FRAUD associated with my account, their "fraud team" locked the account down…read moreuntil I authenticated that I am indeed me. At 74 years old and with recent hip surgery I depend on having access to my money when I need it. I have no time for their stupid games when THERE WAS NO FRAUD ASSOCIATED WITH MY ACCOUNT!

    Harvesters Credit Union - banks - Updated May 2026

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