I can honestly say that the Service Department here is outstanding. I had a great experience…read moreordering a lower fairing for my ZX-14R and getting an appointment to have it installed. Great communication and was treated like family! Also, the Parts manager was outstanding, making certain that the correct part and color was ordered.

Branden ruined my life! He sold me a 2015 YAMAHA FJR1300ES. That should be a good thing, but it's…read morethe way he did it that was shady. First off, he was the only person on the sales floor that was dressed like I was. Jeans, hoodie, might have needed a shave... You know, like a regular person. There was nothing about him that looked as if he would be a home wrecker. Classic wolf in sheeps' clothing ruse. I guess it's true, looks can be deceiving! Secondly, he got me financed! How the (expletive deleted) did that happen? It wasn't even one of those 'sell your soul' interest rates. I'm not sure what kind of black magic he practices, but it's damned effective! Thirdly, not only did he take my wife's bike in on trade, he somehow got it paid off! Pretty sure we owed more than the national debt on it, but he made it work & still had positive equity left in it to use for part of the down payment. Who does that? Lastly, through no fault of his I had to make multiple trips to the DMV & my local town hall to sign over my first born and so on and so forth. But every time I walked through the door he treated me like it was the first time I'd ever been there and that he wanted my business. Weird right? Here's where he lost that final star. Since taking delivery of the bike, I've had females throwing their numbers and panties at me. Nonstop! I try to tell them I'm married but they don't care. They just keep sitting on my bike and asking me to take them for rides! Branden KNEW this was going to happen!! And that's why I can only give 4 stars. If you go there for a bike, ask for Branden. He might be able to ruin your life too. *I am not a paid endorser of New England Cycle Center. All I got from them was a great deal on a great bike from a great salesperson.

Manny and his team are phenomenal! My scooter had a really odd problem and they just stuck with it…read moreuntil it was fixed! I can't recommend PP enough!

I really like this shop. Manuel is a friendly knowledgeable service manager. They do practically…read moreeverything, tune ups, for your bike, lawn equipment, anything small engine. They'll sell you new motocross bike, motorcycle, scooter, moped, or even a rare rebuilt vintage vespa scooter from the golden age of scootering. They looked up and sold the exact spark plug needed for my 1970s era moped. Pretty much any part, side mirrors, helmets, carburetors, tires, oil, they'll even pick up your bike or mower etc, repair it/tune it up, and deliver back to you. Smooth experience.

Despite all bad reviews, after I moved to CT first thing I looked for a shop who I could trust,…read moresince I'm the kind of person who rather prefers spend the money instead be jumping from one to another shops or places; and so far this business have answered all my questions and needs. From a simple inspection/noise to a full details/modifications. On all my projects they always show interest and acknowledge, plus they're very honest, friendly and courteous, hey understand how much valuable is a motorcycle for a customer and they treated her like theirs. Overall is always nice to stop by, chat or do business.

Marc has worked on two older Japanese motorcycles for us, he and his wife run a very service…read moreoriented business. They provide you a work up in advance of doing the work and complete the work as promised. They also have some consignment bikes on hand if you are looking for a good used bike. Byron

Great service and best tire prices around. Usually same day service for tires and batteries.read more

Wow What a great place to have brought my 2005 road king . I needed to replace my tires . The…read morecounter person treated me in a professional and courteous manner. She picked out a set of Dunlop's for me then gave me 20 percent off the tires and told me there was a 60$ rebate available. I dropped the bike off at 11 am the next day and at 2 pm she called and told me it was done . The installation fee was very reasonable as a matter of fact t it wasn't worth it to take the wheels off myself . When I got home she had all ready e mailed the rebate form . I think I made a wise choice and I spent less than I thought I would.

Ever since RT10 Cycles closed down during Covid they have been my goto shop. They have never let…read moreme down. Much faster service on my bike than dealers, and of course they are less expensive.

they know how to charge but don't know how to repair parts they install the worst service i ever…read morereceived from any cycle shop

Very helpful and knowledgeable. We acquired a scooter we knew nothing about and these folds were…read moreable to educate us and point us in the right direction. Hope to be enjoying the open road very shortly.

If you are looking to get a moped, check out SUPERIOR SCOOTER! Great selection of mopeds ranging…read morein many different prices, colors sizes and brands very helpful and courteous employees extremely happy with my choice, i would suggest that anyone looking to get a moped to go here, such a great place

My boyfriend & I rented a pair of cruiser bikes this weekend to explore the Hartford area. Coming…read morefrom NYC, we weren't sure where to go exactly but Joseph and his team were more than accommodating and gave us a few fantastic suggestions; they really couldn't have been more friendly and helpful. We started off going towards the river front (which was beautiful) and from the boathouse we biked into the old Colt factory, stopping in at the Thomas Hooker brewery. Fantastic little spot to stop- it was game day so there was a lot of enthusiasm and energy. We biked through Bushnell park and eventually ended up in West Hartford at Blue Back Square before turning back into the city. The bikes were perfect throughout, well maintained and comfortable to zip around in. Cost wise, its an incredible deal. 20$ a bike for the day and 1$ bike locks. Renting through BiCi was such a great way to spend a day in Hartford. Great service. Great bikes. Great advice. 12/10 recommend.

Great Experience and Great Service!!! On short notice I needed service on my bike that I haven't…read morerode in years because of car issues. He helped me pick out the right helmet, tires, and breaks for a bike I had no real knowledge of that was a gift. He definitely takes pride in what he does and is in this business because he enjoys it. Thank you both so much for all the assistance!!!! Highly recommend this business with high integrity!!! If your bike needs any service or you have questions stop here!!!! Definitely the only bike mechanics I will be going to from now on!

Great folks! Terrific Motorcycles! Super customer service!…read more I purchased a classic British motorcycle from Ken Kaplan Jr. It was as described and arrived in perfect condition. The paperwork had to be sought from out of state. Ken stayed up on it, and the moment it arrived, he executed it and sent it my way across country. Highly recommended!

I bought a 99 Harley Davidson Sportster that was completely gone over as the pictures and the Video…read moresuggested. Final price figured was $100.00 more than the sum of all the charges put together, mistake? Was told that the bike would be shipped in one to three weeks tops. Turned out it took 39 days to get here. One excuse after another. Bike arrived very dirty like it had been outside in mud and with dead battery, charged the battery road 3/4 miles up to the corner, turned around and started back when it quit running like it was out of gas. Pushed the 500lb bike 1/2 mile back home and discovered the gas tank fuel petcock was completely plugged with rust scale as was an inline plastic filter that was laying against the cylinder head melted and warped from the heat. A new petcock and filter had supposedly just been installed?? Also on the short test ride I noticed that the speedometer was not working and still showed the 5442 miles that was in the pictures after Ken's road test and great review. So much for a quoted "low mileage, pristine, museum quality motorcycle". It did get a good cleaning and new tires, but not much else. Very disappointed in the motorcycle condition, and in Ken Jr.'s Used Car Salesmanship BS tactics. Paid top dollar for an average motorcycle that I could have found her in eastern Idaho for a lot less money and hassle.