I took my subaru cross trek after a cross country trip and they were able to change out the break…read morepads and rotors as well as top up any fluids and change the oil in a day. The next day the low tire light came on and we brought it back at no charge to make sure it was just temp fluctuation. Very thorough and professional. Would highly recommend.

I have used this place for 9 years since I moved to Vt. My neighbor recommended it. Dan, the owner…read morehas been in the business for 40+ years. He is transmission expert and and his mechanic Andy is top flight. I have always received great service from them and never been roasted over the coals. I have no problem bringing them any problem with my vehicles knowing that I will be treated fairly and receive expert service.

Knowledgeable. Reasonable quote for the services and good clear explanations and communication. Car…read morewas finished and ready right on time

Darren and Mike made our car buying experience totally seamless and smooth. they felt like old…read morefriends by the end of the deal. I love my new forester and the deal we got. Darren was so knowledgeable and friendly and helpful. THANK YOU DARREN!

Friendly and knowledgeable staff. They were a total lifesaver when it came time to get the engine…read moremounts for my Audi Q5 replaced!

Dan is the best! My husband brought my car over this morning to take a look at the noise coming…read morefrom the engine. Turns out it was a loose heat shield and Dan took care of it right away!

I purchased a 2018 Tacoma TRD Off-Road from White River Toyota in January, 2018. Alexis Secore was…read moremy Sales Consultant. I did my homework and started my vehicle hunt two weeks before my purchase. I visited five different dealerships on-line comparing vehicles and prices in both NH and VT. I received a great price offer from a dealer in NH and I was pretty sure I was going to purchase that vehicle but I thought I would try White River to see what they could offer. After a quick and easy volley of emails and one or two telephone calls I made an appointment to meet With Alexis. It's great when you get what you want for a price that you believe is reasonable. There were no gimmicks or hidden surprises. Alexis made it easy. So, thank you Alexis and thank you White River Toyota. I got a great vehicle for a great price and the time between my initial visit and when I drove the vehicle off the lot was minimal. I basically purchased my vehicle on a hand-held device!

Only giving it 2 stars because the general manager stepped in, Bill, I wanted to give it 1 star…read more Went for a heater core, somehow left with clogged AC lines that had been hooked up wrong, on top of that a blower motor that was working great that I have to pay 400 dollars out of pocket for. They broke my door on my driver side when that wasn't even in the same area as the thing they were fixing. Instead of admitting wrong, or even trying to upsell a new blower motor they just put it back together broken and gave it to me. I've noticed a lot of people in reviews saying their service department sucks, that's a major understatement. Unsure what's going on with this service department but I'm taking my fleet of 10 Toyotas elsewhere to get worked on. Will not be returning. Below I showed videos of the ac leaking, the motor bearing whining, and the door they somehow broke. For reference. BEWARE!!!!!!!

I can't say enough about Jasmin Auto Body and Sean. I had the unfortunate luck of catching a rock…read more on the highway in my 2024 Jetta GLI. It missed my windshield- but completely shattered the tempered glass panel above my windshield. While it was glass damage, it was considered a comprehensive claim on my insurance. Over a two week period I tried Safelite, Portland Glass, Granite State Glass, Kidders Automotive and Lebanon Volvo Volkswagen. None would touch the car. A friend told me to call Sean/Jasmin and I stopped in. They gave me an estimate and worked with my insurance ASAP. The part needed? ended up being on a national back order with no ETA. It took a little while - but the part was located and ordered. They installed it and kept the car indoors overnight to let the urethane seal cure. I just picked it up, it looked exactly like it came from the factory. When I went to pay? It ended up being so much cheaper that my jaw literally hit the floor and I was extremely confused lol. This place does great work and they obviously value their customers. I literally can't say enough good things about this place and everyone out front and in back. These reviews speak for themselves, and I'd recommend anyone that needs work done to check with Jasmin first! The enterprise rental office is in the same building and makes it obscenely easy to do everything at the same place.

These guys were great! Had an issue with my car from hitting something on the highway. They took…read morecare of it immediately and had me right back on the road.

Been here like 4 times, always very responsive, kind, and working very professional…read more I am a female college student just driving my first car ever, they always try to demonstrate the problem in a way that I can understand, and they always try to find me some discounts/ alternative ways to fix so that a student can afford. They will always ask me before fixing things to get my permission, and always tell me what's necessary what are not to save me money. Very trustworthy place

Consumer beware. After having my vehicle serviced at this…read moreshop, my brakes failed shortly afterward. It was one of the most frightening experiences I've ever had. I could have seriously injured myself or innocent people on the road, including pedestrians. The experience left me genuinely traumatized. I reached out to the shop multiple times to express my concerns. I was told they would review the situation and contact me, but after more than three months and several follow-up attempts, I still have not received a response. Based on my personal experience, I felt that my concerns were not taken seriously, and I was left without answers or a resolution. Because of this experience, I lost confidence in the quality of the work and would not return. I encourage others to carefully consider their options before trusting this shop with a vehicle that their safety depends on.

I just dropped my mini van off for brakes, an oil change and state inspection. I took my cars…read morethere 15 years ago and they were great. Now ? No clue, but I will definitely report back. I have to believe though that they're still the great company they were then. I'll let y'all know..

DO NOT GO! They are dishonest and will mess up your car…read more I previously thought that Forward's garage is an honest mechanics place and had good prices. Boy was I WRONG. I had ALL my brake lines changed at Forward's garage due to normal rusting. They charged me $400, which is very reasonable price. What I didn't find out until 1 year later when I took my car to another mechanic for oil change (due to cheaper pricing availabe) was that they used COMPRESSION FITTINGS on all my brake lines. They are literally putting my family and my life at risk! Brake lines should use union fittings to withstand the high pressure, not compression fittings. I called Forward's garage after I realized what they did. THey then told me "compression fittings are not illegal in New Hamspshire" and gave me the NH DMV number to call. Fine! u bastards, it's not illegal in NH, but it's illegal in many other states! I am moving to MA in the future, and it's illegal there. I can't believe you are putting my life at risk and charge me $400 bucks for it. I WILL NEVER come to you again.

I love TBW Automotive! Craig, the service manager, is always friendly, helpful, and great about…read morekeeping me in the loop on my car. The technicians are knowledgeable and take great care of my vehicle. I have an older Accord that I love, and I honestly credit TBW for keeping it on the road. I've never felt upsold or told something was wrong when it wasn't. Sometimes, it takes them a day or two to get my car in to get looked at and that tells me they are in demand due to their excellent customer service, fantastic work, and reasonable prices.

Had my 2021 VW Jetta in for rear brake pads. The work was done correctly and on time. A minor…read moreissue with rotor replacement was resolved quickly and professionally. I recommend TBW highly.