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Recommended Reviews - Harrow Leisure Centre
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18 years ago
I was disgusted last week when i brought my 2 year old daughter swimming at Harrow leisure centre, the floor in the changing rooms were filthy with hair every where and the smell of urine and the bins were full of rubbish and smelly nappies.The showers were even worse with poo in one of the showers cubicles, hair clogged up in every drain and again the smell of urine all! this place is digusting and i will NEVER go back there! read more
18 years ago
I have been swimming here a few times and had a good look around the gym. I decided not to join the gym just for money reasons really but it was well equipped and if you live locally it would fulfill your 'no frills' gym needs and you can use the pool too which some gyms, however nice, can not offer you. The pool is ok but the open swimming times are a little restricted due to school and swimming club usage. I have heard that there has been occasions where by people have discovered 'floaters' in here but I havent seen this yet and its relatively clean the times that I have been there. The changing areas and showers are what can be expected of an average public swimming so if your not a stickler for maximum hygiene you probably will not mind swimming here. I tried to book a badminton court here but unless you are amember you can't do this. The courts get booked up really quickly anyway as its a popular sport here. My boyfriend has been to the boxing club but since the trainer changed towads the end of last year he hasnt enjoyed it at all and has stopped going. The staff at the centre are alright, not very personable but dont try calling for info, no-one ever answers. read more
18 years ago
Staff on reception are hopeless. They never answer the phone so becoming a member in order to book a badminton or squash court is pointless as you can never speak to anyone. When you do go there the staff are always chatting on the phone to their friends, all in all a completely useless 'service'. read more
13 years ago
The staff at the reception desk are rude, lazy and clueless. Literally, looks like none of them have got a brain! They just want you to pay and get the hell out of their face! Only one person serving on a busy Thursday night. One chatting away on the phone and the other cashing up. This is ridiculous. Don't even bother asking a question, they just don't know!! I was in the main pool last Thursday evening and one of the lifeguards was closing the teaching pool and he said to his colleague: someone's been sick in there, I'm just gonna close it, can't be bothered! This is unacceptable. It says no diving / jumping in the main pool, but the staff are too busy playing 'I spy' or flirting, that they leave some people do whatever they want and therefore ruin it for others. Main pool can get very crowded on Tuesday evening. The women's shower are tired, grim looking and dirty. Lots of hair everywhere. Clogged drains, pungent smell of urine and sometimes even of faeces. A lot of the locks on the shower doors are broken and never been fixed in over a year. Pathetic! If you can afford a proper gym, just spare yourself the hassle of coming here and book elsewhere! read more
18 years ago
I enrolled my 5 year old son at Harrow Leisure Centre with a private tutor for one to one swimming lessons. I paid him for 14 weeks in advance. Then the problems started, the tutor would cancel last minute, on the day or not even bother turning up and not telling me. I have often arrived at the centre to be told by reception staff that (the tutor) had not arrived to day. In the end it seemed as though my son was having one lesson a month rather than a week. My son is still outstanding 4 lessons and the tutor will not return my calls or respond to my texts. He has left us in the lurch taking my money with him. When the centre were made aware of this, I am told that his lessons have nothing to do with them. They do not authorise him to use the pool and have no control over his business. Surely the Centre has to officially authorise him to be there, when he gives his lessons for insurance purposes at the least. His actions reflect badly on the leisure centre, what ever capacity he is there in. Harrow Leisure Centre should take responsibility for their actions but have simply washed their hands of my problem, despite the tutor still working at the centre in other capacities, such as party organiser (helper). I recommend that you stay away from the centre and do not patronise them until they start taking some responsibility. read more
More info about Harrow Leisure Centre
Christchurch Avenue
Harrow HA3 5BD
United Kingdom
Harrow & Wealdstone
Directions
0871 527 0630
Call Now
Visit Website
https://www.everyoneactive.com
Hours
What time does Harrow Leisure Centre open?
Harrow Leisure Centre opens at 6:00 AM on Monday, Tuesday, Wednesday, Thursday, Friday, Saturday and Sunday.
What time does Harrow Leisure Centre close?
Harrow Leisure Centre closes at 11:00 PM on Monday, Tuesday, Wednesday, Thursday and Friday.Harrow Leisure Centre closes at 10:00 PM on Saturday and Sunday.
Mon-Fri 6:00 AM - 11:00 PMSat-Sun 6:00 AM - 10:00 PM
Outdoor Amenities
Does Harrow Leisure Centre have parking?
Yes, Harrow Leisure Centre has parking options.
Why does Yelp recommend reviews?
6 reviews that are not currently recommended
The reviews below are not factored into the business's overall star rating.
14 years ago
Been there 2 years and half. It's not great place to work out. I didn't enjoy that too much there. Only reason I went is bcz It was cheaper. I used to pay around £28.10 a month. It gets packed in the evening. (5pm to 8 pm). Don't even think of going in those times. Both sides are packed. Best time to go there is in the morning or around mid day. Gym equipment are not great. Same old same old. I have been there long time. I didn't see single new equipment. All I saw, they move around here and there thats all. LOL Some gym staff are not nice on asking for advice but some are nice and helpful . Reception of the downstairs at entrance is terrible in my experience. No greetings such as welcome and so on. Not a single time. I am regular member. They don't even bother. As the time went on, I didn't bother. Swipe the card and do the workout and go home. Oh yes, they have this new policy to wear something in your hand before go inside the gym. Bullshit. What's the point? You swipe your card and then again you swipe your card to get inside the gym. You need a £1 to put your stuff in the lockers. If you live near, it might suit you. Plus if you have a car, there's free car park. Price: I don't know the price for the normal adult. £40 a month. I was a student and my price was £28.10 a month at the time I joined. Now it is £30 a month. Price as you go: £7 All in all I give this gym 2 star. Poor but not worst Only good thing is that you can cancel your gym any time. read more
8 years ago
Quite possibly the worst leisure centre in Europe! The concept of customer service is Alien. A competent service of any kind is a far removed reality at this leisure centre! Having said this if this place was run by any of the other Every One Active leisure centre management and teams, I'm sure or at least hope it would be tenfold better!!! The Leisure centre is large and has lot's of potential if run competently. Unfortunately, through forced circumstances, having previously experienced communications with higher management at this place I have concluded the toxic disregard for customers seems to run from the top to most of the front of staff and most of the entire Leisure Centre team. My personal experience was harrowing! I was constantly lied to, manipulated and finally ignored. My dealings at the time were with Ian Milton and his team. He was a Senior regional or Managerial director at that time. I can not see his name on the team any more. Even if he may of left the same toxic ethos and sickening disregard towards customers still exists at Harrow Everyone Active! read more
18 years ago
I've used the swimming pool, squash courts & gym here. The swimming pool is OK, basically it's exactly what you would expect from a swimming pool - it sometimes gets crowded but they all do. Some of the squash courts are alright but if you're unlucky you'll get one with broken lights so you'll be playing in near darkness which obviously affects the game. They could also be better looked after. As for the gym - they've just put in new equipment which is excellent and there are plenty of machines so you rarely have to wait to use any of them. But what really lets this place down is the staff. The staff on reception are appalling - they not only completely lack customer service skills but some seem to go out of their way to be deliberately rude or unhelpful. I visited this place for over a year and the staff were always terrible - it really spoils the whole place and is what made me finally decide to join a private gym. Until they improve the staff this leisure centre will never be an option. read more
18 years ago
I was playing squash a few weeks ago at the leisure centre in the morning and had a great game, but, the last game I went down with a pulled calf muscle or something that ripped. My friend who wanted to do something to easy the pain flew off to reception to get some ice packs, either from first aid or to buy but was told that they did not have any ice packs or in fact they do not have a first aid kit.Lets hope that the female on reception was just being lazy.. I have 37 staff and 4 full first aid boxes. I hobbled to the car and then broke the law to drive home. I think the centre is well run and we always have a good game and it works well just turning up and booking a court. 2 games each deciding match 5 points to me and 1 to her and I get this email that evening All sympathy aside I guess that means I win by default? Hard woman read more
17 years ago
Took my 4 year old son there today checked public swimming times on line got there asked the receptionist if the learner pool was open she said yes. Paid got changed and it was closed due to staff not turning up. Had a quick dip in the main pool. This is not suitable for young children as its too cold and they can't stand up at all. I am heavily pregnant and so could only carry my son in the water for about 30 minutes. I spoke to the manager who did give me my money back and was very apologetic however this is the fourth time this has happened. They need to sort staff out as when it is busy there is not enough staff and when quiet staff don't bother to turn up. Its a pity because the learner pool is great for young children however I have not been able to use it for 5 months. read more
14 years ago
Worst pool ever,staff have no clue and even the pool manager the ginger one is very unhelpful, he is not even his jobs worth, shame as the pool is ok but not very good for disabled people. read more









