We had a very positive experience overall with Bayhealth Emergency Room. The staff--from…read moreregistration to the nurses and doctor--were friendly, professional, and attentive during our visit for an allergic reaction. We truly appreciated the level of care and compassion shown. However, there was an issue afterward that needs improvement. When we went to CVS to pick up the prescribed medication, it wasn't there. After looking into it, we found the prescription had been mistakenly sent to Express Scripts (my long-term mail-order pharmacy) instead of the local CVS. Mistakes happen, and that part was understandable. The frustrating part was the process to fix it. When I called Bayhealth, I was told the correction had to be reviewed by a doctor, even though the prescription had already been approved--just sent to the wrong place. We were sitting in CVS waiting for the medication, running on very little sleep due to our daughter's condition, which made the delay even more difficult. We waited for about 45 minutes with no resolution. When I called back, I was told the doctor was with another serious patient and we would have to wait longer. The concern is not the mistake itself, but the lack of an efficient process to quickly correct something like this. Situations like this directly impact the patient, especially when medication is needed promptly. There should be a faster, more streamlined way to resend a prescription to the correct pharmacy without unnecessary delays. Again, the care we received in person was excellent--but improving this process would make a big difference in the overall patient experience.

Staff was very friendly however I waited 4 hours and never got past triage. 4 hours in a…read morewheelchair and with no hope in sight and no indication as to when I would be seen-I just checked out and went home. I'm sure I'll get a bill for my copay and medicare will pay the balance.

I have been going to the Pearl Clinic for over 16 years. In that time I have seen 3 different nurse…read morepractitioners (2 retired). I have always received excellent care, defined as attentive, thorough, and never rushed. During COVID I had telehealth visits, which took care of my needs. The office has explained that under normal circumstances for seniors (which I am), the first visit of the year looks at blood test results. The second goes over Medicare requirements. Any other concerns throughout the year are easily addressed. I highly recommend this practice.

Been going to Rhonda Davis for over five years. I cant compliment her and her staff enough for the…read moreexcellent care I have received. They respond usually the same day to set up appointments, get info for a prescription and also to inquiry about test results. Rhonda is very easy to communicate with and is extremely knowledgeable as I have had many conversations with her over the past five years. Kuddos to Rhonda and her staff,,,,,if only other doctors in this area were as accommodating!

I called to see if they were accepting new patients and was instructed to fax over my insurance…read morecard. Not a problem. Lost the fax number, called back to get it and ask about how long the wait was to get in... The receptionist the second time around HUNG UP ON ME right in the middle of me asking a question! I think I'll keep looking for a doctor... One who has a bit kinder/more polite staff members!

This has been, by far, the best experience with a family care physician. Dr. Anderson is easy to…read moreget in touch with. her patient portal give immediate feedback and she will not stop until she helped you get results. I HIGHLY recommend her.

My 5 y/o was in and out on a Sunday in 1 hour with a diagnosis. We saw Janel, Jennifer and NP Leah-…read moreall of whom were very kind and sweet to both of us. We will DEFINITELY go back if we are in Urgent need again!

Needed to due a pre-op physical and EKG and this was the closest location on short notice. Was…read moretold up front that wait time was 90 minutes, but called in 35. I don't do well with blood draws, yet Mary Grace caught me struggling and got me orange juice and cold pack. She was funny and coversational putting me at ease. All staff seemed nice. I would recommend this location for most medical needs. Nice water likly picture in room as well.

Great doctor and staff. Can't say enough things. Dr. Hitchens is who I see for treatment and she is…read morevery thorough.

I have been treated wonderfully since the first time at Atlantic Chiropractic. The staff is very…read morehelpful and kind, it's a pleasant atmosphere. Dr. Hitchens is awesome, full of energy and has greatly reduced my back and neck pain in a short period of time. I'll continue treatments there as long as they'll have me!

Great Care great staff, and no waiting. I would highly recommend their emergency room and urgent…read morecare. It's close to home and very well run.

I see Dr. Childers every few weeks; for the last 6 or 7 years. Before coming to Dr. Childers, I…read moreconsulted many different practitioners, with various practice focuses, near (Baltimore, DC) and far (Manhattan, Toronto, Dallas). The best they had to offer came up lacking & insufficient. I settled for less than ideal and finally gave up. I complained about other doctors concerned only with "standard of care" (which was absolutely a complete waste of time and did NOTHING for my piece of mind and quality of life.) My body was sick, tired, and sick of being sick and tired. My mental outlook began to degrade to desperation. Dr. Childers is concerned with optimal condition of health. He's done more for my health & well-being than all the insurance-payment based offices together. Simply incomparable! He and his staff provide highest quality of care, innovative treatments and a wide range of wellness therapies. He's a brilliant physician; the office has a warm & healing atmosphere. He asks how I've been doing, genuinely cares & listens, responds with compassion and care. He directly answers all my questions, to my satisfaction, even stupid ones, in real & simple terms, not 'brainiac' medical mumbo-jumbo. He offers helpful suggestions from his own experience. I trust him, & his judgement.

Most disappointing visit ever. Railroaded into treatments that weren't necessary which cause a…read morelist of side effects that were unhealthy and time consuming and had to then find specialists to resolve the issues his treatments created. He's like a used car salesman that shoves in your face unnecessary treatments. Ended up with a huge bill and never dealt with the reason and questions I scheduled appt for. Will never go back and never recommend. .